How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for plumbing leak repair
Clear ✕All 90 Google reviews tagged “Plumbing leak repair” · showing 20
Cassell brothers responded to my call quickly, they sent out Dalton who addressed my issue efficiently and effectively, he provided additional resources if problem ever occurs again. He is an absolute amazing technician.
Joshua was very professional, courteous, answered all of our questions, and thoroughly explained what he was doing in repairing/hooking up a gas line. We were very satisfied with Joshua's repair work, and he left us with peace of mind that it was done well and in a safe manner. I would recommend Joshua any day if…
I worked with Cassell Brothers on a water leak issue in a rental house that was difficult to diagnose since it was vacant off and on. Dalton Corley couldn’t have done a better job in helping resolve the issue. 100% honest and very knowledgeable in every possible way. I would highly recommend Dalton and the entire Cassell Brothers team. Thank you!
Technician Alex Romero saved my day. Professional and hardworking. He wares the Cassell Brothers uniform with pride. The best phone call I made all year. I highly recommend Alex and the Cassell Brothers Home Services to all my family and friends.
Greg was very friendly and did what I asked. Also did the free check of other plumbing issues that might come up.
I busted a exterior hose spigot. The company sent out a plumber asap. Nice people. Reasonable prices. Honest money for honest work. You can't ask for more than that. 5 stars
Tristan came out today (a Sunday) and I had a great experience. I discovered a leak at my water meter, one which was fixed a few days prior by a different company. They weren’t open on Sundays, and I had previously used Metzee Plumbing (which has now merged into Cassell for my service area) for a Sunday emergency…
Alex Romero was my plumbing specialist and he was outstanding! Clear in all conversation and did a great job repairing a slab leak. He had a lot to do with drywall cutting, jack hammering, pipe repair and pouring concrete. Excellent repair and left the work area clean. Alex was impressive!
Had the best experience with Tristan. He came out right away and fixed my bathroom sink leak and installed braided lines. Thankfully, they offered the Military discount. Whole process took an hour and I am highly pleased with his manners and his expertise. Would definitely recommend them!
Excellent service. Talked us through the different plans to fix pipe. Different options and costs were explained before starting job. Great communication!!!! Will definitely call again and recommend!!!!
Andrew was courteous and knowledgeable. He was able to correct the plumbing the issue that I was having and explained in detail the work involved.
The service was quick. The technician Trayce answered my questions. And the leak is fixed. I’m happy. Great service! Will be using them again if needed in the future.
Very responsive and efficient. Great timing.
Same day estimate and repair. Reasonably priced.
Andrew was professional, courteous, and quick in repairing the water damage to our home! Definitely would do business with this company again! Highly recommend Andrew be recognized for the job he did! Thanks again for releaving a stressful homeowner!! Five-star worker/company!
Meetze Plumbing is BY FAR the most efficient, up front and honest, caring, and friendly plumbing company that myself, my husband, and my Grandmother have dealt with. First, they don’t charge to come out and the quote/inspection is FREE. Robert came out and did our quote. He promised us the quote wouldn’t change…
Eli has great customer service skills & was professional! Seems slightly inexperienced, having to call his manager for assistance a few times.
Greg is the best plumber in NE Columbia. Highly recommend!!!
Tristan was extremely helpful in fixing the problem that occurred, he was very knowledgeable and professional and took him very little time to fix what could have been a huge problem shout out to him and Meetze Plumbing to be able to fix the issue with such a short notice, Thanks again Tristan !!
Daniel was a well trained , professional, plumber who presented himself with great knowledge and professionalism. Very pleased with his work.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |
