How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for plumbing leak repair
Clear ✕All 90 Google reviews tagged “Plumbing leak repair” · showing 80
Cassell brothers responded to my call quickly, they sent out Dalton who addressed my issue efficiently and effectively, he provided additional resources if problem ever occurs again. He is an absolute amazing technician.
Joshua was very professional, courteous, answered all of our questions, and thoroughly explained what he was doing in repairing/hooking up a gas line. We were very satisfied with Joshua's repair work, and he left us with peace of mind that it was done well and in a safe manner. I would recommend Joshua any day if…
I worked with Cassell Brothers on a water leak issue in a rental house that was difficult to diagnose since it was vacant off and on. Dalton Corley couldn’t have done a better job in helping resolve the issue. 100% honest and very knowledgeable in every possible way. I would highly recommend Dalton and the entire Cassell Brothers team. Thank you!
Technician Alex Romero saved my day. Professional and hardworking. He wares the Cassell Brothers uniform with pride. The best phone call I made all year. I highly recommend Alex and the Cassell Brothers Home Services to all my family and friends.
Greg was very friendly and did what I asked. Also did the free check of other plumbing issues that might come up.
I busted a exterior hose spigot. The company sent out a plumber asap. Nice people. Reasonable prices. Honest money for honest work. You can't ask for more than that. 5 stars
Tristan came out today (a Sunday) and I had a great experience. I discovered a leak at my water meter, one which was fixed a few days prior by a different company. They weren’t open on Sundays, and I had previously used Metzee Plumbing (which has now merged into Cassell for my service area) for a Sunday emergency…
Alex Romero was my plumbing specialist and he was outstanding! Clear in all conversation and did a great job repairing a slab leak. He had a lot to do with drywall cutting, jack hammering, pipe repair and pouring concrete. Excellent repair and left the work area clean. Alex was impressive!
Had the best experience with Tristan. He came out right away and fixed my bathroom sink leak and installed braided lines. Thankfully, they offered the Military discount. Whole process took an hour and I am highly pleased with his manners and his expertise. Would definitely recommend them!
Excellent service. Talked us through the different plans to fix pipe. Different options and costs were explained before starting job. Great communication!!!! Will definitely call again and recommend!!!!
Andrew was courteous and knowledgeable. He was able to correct the plumbing the issue that I was having and explained in detail the work involved.
The service was quick. The technician Trayce answered my questions. And the leak is fixed. I’m happy. Great service! Will be using them again if needed in the future.
Very responsive and efficient. Great timing.
Same day estimate and repair. Reasonably priced.
Andrew was professional, courteous, and quick in repairing the water damage to our home! Definitely would do business with this company again! Highly recommend Andrew be recognized for the job he did! Thanks again for releaving a stressful homeowner!! Five-star worker/company!
Meetze Plumbing is BY FAR the most efficient, up front and honest, caring, and friendly plumbing company that myself, my husband, and my Grandmother have dealt with. First, they don’t charge to come out and the quote/inspection is FREE. Robert came out and did our quote. He promised us the quote wouldn’t change…
Eli has great customer service skills & was professional! Seems slightly inexperienced, having to call his manager for assistance a few times.
Greg is the best plumber in NE Columbia. Highly recommend!!!
Tristan was extremely helpful in fixing the problem that occurred, he was very knowledgeable and professional and took him very little time to fix what could have been a huge problem shout out to him and Meetze Plumbing to be able to fix the issue with such a short notice, Thanks again Tristan !!
Daniel was a well trained , professional, plumber who presented himself with great knowledge and professionalism. Very pleased with his work.
Garret with Meetze plumbing came out same day to find and repair a water leak in the bathroom wall. He did a great job locating the leak inside the wall with minimal wall damage. Very pleased with the service.
Great customer service, knowledgeable, technicians, professional installation .
Within an hour of my call, Colin arrived at my residence and promptly resolved the issue. Furthermore, he facilitated my connection with a reputable company that can provide future assistance.
Joshua came to my house quickly and solve a busted pipe issue. It was flooding from the ceiling. It only took about an hour from the time I contacted them to the time they were here to shut off my water and make the repairs. Very happy with their service.
I was absolutely pleased with the service and the two young men that provided it. I cannot see how it would have been any better.
Marshall was so helpful and kind. He did an excellent job replacing our sink drain and fixed the leak! And he was friendly and made us both feel very confident he knew his job well.
She did a great job.
Meetze Plumbing technician Jarrod was great! Very knowledgeable and efficient. He was able to give us all the information on what was wrong. We are very pleased with Meetze's plumbing service and their prompt response.
Piper was quick and efficient, he explained everything to me and provided options. Really great service!
I was pleased with friendly , professional service with tech. And i would refer him and the company to other protentional customers
Had a great experience. Collin was great and very informative.
Arrival was prompt and on time as promised. Service was efficient and professional, excellent craftsmanship.
She did an awesome job on repairing the leak and fixing the problem. She was quick on getting it fixed and she checked to make sure that the leak was repaired before covering the hole she dig back up. Great attitude and explained what happened to cause the leak.
Professional, personable, and did an overall great job! Would recommend. Keep up the great work!
Piper was professional, very knowledgeable and extremely courteous. Our sink is now leak free!!! You get above average service in a timely manner with pleasant smile.😊
Extremely knowledgeable and informative. Meetze Plumbing is hands down a 5 star service.
One hour after guys left, the tub faucet started leaking again. Will call another company to come look at it. Almost $300 down the drain. Literally.
Dylan was EXCELLENT!!!!! Wil call again
Personable and knowledgeable! Pleasure to interact with and confident in his abilities.
Excellent response and excellent work. I called about 1:00and they arrived around 4:30. I would truly recommend them.
Meetze Plumbing and their technician Drake responded to my emergency call concerning a water leak in the crawl space within an hour or so. From the time of my call until the water leak was repaired took about two hours or so. All in all, their service call and response in repairing the water line was timely and greatly appreciated.
Very good experience. Technician was knowledgeable, polite and efficient.
Garrett was totally professional and knew exactly what to do to fix our water issue. We were so glad to meet him and he explained what he was going to do to get our water going again.
I very much appreciated the professionalism, honesty, and understanding shown by the two technicians Meetze sent. They were able to give me peace of mind over a suprise and concerning leak that popped up overnight. They were able to come out first thing in the morning on the day I called and even pointed me in the…
Robert was very knowledgeable, respectful and helpful. He patiently explained things, and answered questions. I highly recommend! Meetze is probably expensive, but I know that I will get quality repair work. That gives me peace of mind.
Great service! Jordan was timely, knowledgeable, and made sure the job was done right. It was a great experience and I highly recommend Meetze. I will use them again.
Marshall was excellent! He was courteous, personable and very professional. He explained the work he would be doing and ensured we understood and were satisfied with his plan. We were extremely satisfied with him and the completed work. I would highly recommend him and will be requesting him should we have any future plumbing issues.
Alex was wonderful. He took care of my mom and was very patient, kind and gracious. She was anxious about her situation and he was calming and explained everything to her and to me over the phone. Couldn't have asked for a better plumber. We had a great experience. 5 Stars all the way. We will continue to use him and Meetze Plumbing.
Greg was wonderful! He was on time, very professional and completed the job in a timely manner. He left the space clean and everything was back in its place. I couldn’t be happier.
Joshua was kind, professional, and did a wonderful job addressing the issues I had with my master bedroom sink and shower and my garbage disposal. It’s easy to see that he enjoys what he does and that translates into excellent work and service. Thank you!
Cody was great! He was knowledgeable and quick with his work fixing our gas fireplace. He was respectful of our home and had booties over his shoes which was so nice. Thanks, Cody!
Excellent workmanship, attitude and work ethic from the Meetze tech, Andrew!
Robert was professional, courteous, worked quickly and cleanly. He gave us the price up front. No surprises.
Jordan is exceptional. Very knowledgeable and able to asses and explain the situation. Will request him next time we are in need of a plumber.
Jesse with Meetze Plumbing is amazing! He was quick to respond to a leak we were having, and was extremely respectful, professional, and explained everything in full detail. He was quick to fix the leak and put our minds at ease. His attentiveness to detail and thorough work allowed us to catch other deficiencies…
Andrew Michaud was great. He was friendly and showed concern for the issue. It was determined there was a leak somewhere by the meter indicator. He did a complete leak check throughout the house and under the crawl space. Unfortunately, he was not able to locate the leak, and his assessment was the leak is in…
Kane answered all of my questions and concerns, and fixed our broken pipe quickly. He explained everything so that I understood how and why he did the repairs. He was very professional and courteous.
Austin was very nice and polite He got everything done in a timely manner..I appreciate him coming today. It usually takes a week before you get an appointment . I had an emergency and he was here within 1 hour after calling. Very friendly and got the job done Thank you for the great work. It really made my day!…
Very nice and polite, explained everything as it happened. Unfortunately unable to complete the job and will have to return to complete. He made sure that he did whatever he could to get us water in the meantime.
Technician was focused on performing quality work and saving me money.
We are pleased with the service Austin provided for us. He was professional from start to end. He explained the process clearly and demonstrated to my understanding. He also wore his booties inside our house to keep from tracking in dirt because it was raining. And Austin was very respectful.
Garrett was professional, polite, and very knowledgeable. He explained, in easy to understand, issues and solutions. He was efficient and even cleaned up. A very personable, polite, and kind young man. He went above and beyond. Excellent service.
Prompt service; good repair; wonderful clean up. Excellent customer service.
Dillon was on time and prompt. He reviewed the issue and offered several resolutions. Thanks!!!
Great service from Greg with Meetze Plumbing today to repair a water leak. He was very thorough and explained every step of getting the issue resolved. He even took the time to place a temporary covering to ensure my cat couldn’t get into the opening in the sheetrock. Thank you to Greg and Meetze Plumbing for their quick response to my issue.
Great friendly service. Arrived in a timely manner.
Professional thorough and very helpful
I had two young gentlemen Bailey and Ben who were very humble and respectful. They did a walk through of the interior and exterior and guided plus explained everything step by step. I appreciate Meetze Plumbing and will refer as I was referred of them as well. Thanks
Excellent service. Technician was professional, courteous and thorough.
Joshua is a hard worker and handled the heat way better than I would have. He's help was greatly appreciated.
The plumbing team was absolutely fantastic.They arrived on time ready to work and they took care of business.We were really in bad shape until they came and bailed us out
Kane was completely proffesional for the entire project, we appreciate his effort and diligent work.
Alex R. did a great job and I recommend him if you’re looking for a professional. He assessed the issue I was having with my kitchen sink and replaced the pipe that leaking.
Very happy with the service and the technician was very helpful and knowledgeable.
Great service and showed up as promised! Hard to find that anymore. Highly recommend!
Nothing but great praises for Meetze Plumbing. Dillion came out and assessed the issues we were having. He noticed that a previous company hadn't properly fixed the shower leaking and set off to repair it correctly. He was professional and communicated very well.
Marshall was very pleasant and friendly. He explained our problem and gave us options. He fixed the problem very quickly and then explained what he did. We will request him for services if is available in the future. Thanks Marshall!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |


