How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for plumbing pipe repair
Clear ✕All 135 Google reviews tagged “Plumbing pipe repair” · showing 120
Edited: Tristan did a great job, found the issue very quickly. Problem solved within a few hours of calling this morning Would call again, but please get rid of the AI
Joshua was very professional, courteous, answered all of our questions, and thoroughly explained what he was doing in repairing/hooking up a gas line. We were very satisfied with Joshua's repair work, and he left us with peace of mind that it was done well and in a safe manner. I would recommend Joshua any day if…
Wanted to express my deepest appreciation for the professionalism and expertise exhibited by the two technicians you dispatched to my home. Shawn and Alex were outstanding from the initial estimate process thru the completion of the repair. I also wanted to thank your company for it's speed and attention to…
Technician Alex Romero saved my day. Professional and hardworking. He wares the Cassell Brothers uniform with pride. The best phone call I made all year. I highly recommend Alex and the Cassell Brothers Home Services to all my family and friends.
Called after 5 pm and had crew out at 9:00 am. Extremely happy with response
Quality work. Professional and knowledgeable. Friendly and personable.
I busted a exterior hose spigot. The company sent out a plumber asap. Nice people. Reasonable prices. Honest money for honest work. You can't ask for more than that. 5 stars
Tristan came out today (a Sunday) and I had a great experience. I discovered a leak at my water meter, one which was fixed a few days prior by a different company. They weren’t open on Sundays, and I had previously used Metzee Plumbing (which has now merged into Cassell for my service area) for a Sunday emergency…
Alex Romero was my plumbing specialist and he was outstanding! Clear in all conversation and did a great job repairing a slab leak. He had a lot to do with drywall cutting, jack hammering, pipe repair and pouring concrete. Excellent repair and left the work area clean. Alex was impressive!
Had the best experience with Tristan. He came out right away and fixed my bathroom sink leak and installed braided lines. Thankfully, they offered the Military discount. Whole process took an hour and I am highly pleased with his manners and his expertise. Would definitely recommend them!
Very courteous, professional and friendly workers doing the plumbing.
Robert Shipley did an awesome job! Great customer service! Good personality!
Overall great service. Quick, yet thorough. Came quickly for a same day issue. Would recommend and likely to use them again in the future.
Had a leak upstairs bathroom that discolored kitchen ceiling. Meetze came out immediately. Arranged Rumsey to come out and tear out damage and get dryers installed. Mike walked me through procedure. Very impressed with him.
Great fast service, Thanks for all you do !
Meetze Plumbing is BY FAR the most efficient, up front and honest, caring, and friendly plumbing company that myself, my husband, and my Grandmother have dealt with. First, they don’t charge to come out and the quote/inspection is FREE. Robert came out and did our quote. He promised us the quote wouldn’t change…
Josh was awesome!!!! He arrived when he said he was going to, very professional, and was completely transparent with cost. We had a plumbing nightmare and he really helped us in our time of need. Would 100% recommend!
Andrew was professional and very personable. He provided me with education and recommendations to allow me to make informed decisions. He discussed different options for separate and package needs. My home is an older home. I trusted Andrew because of the quality of his questions about my home and the information he…
Daniel was a well trained , professional, plumber who presented himself with great knowledge and professionalism. Very pleased with his work.
Great customer service, knowledgeable, technicians, professional installation .
Fred was very professional and courteous. He did a full home inspection for any additional leaks and preventative care. He explained the repair and how long it would take. Highly recommend.
Joshua came to my house quickly and solve a busted pipe issue. It was flooding from the ceiling. It only took about an hour from the time I contacted them to the time they were here to shut off my water and make the repairs. Very happy with their service.
Marshall was so helpful and kind. He did an excellent job replacing our sink drain and fixed the leak! And he was friendly and made us both feel very confident he knew his job well.
I was very happy with the service that was provided. I would recommend Robert for any plumbing issues.
Mike was extremely helpful. Got me all lined up with Rumsey to continue work. Everyone was great including lady I talked to about scheduling. Kudos to all.
Meetze Plumbing, was extremely prompt on getting back to me concerning the water issue.Ben the technician was very professional and explained all the entire problem. His work was thorough and went through ever detail. I will always use Meetze Plumbing from here out.Thanks Chris
Showed up early, clearly explained the issue and options and worked for six hours to fix the problem. Was also nice to my cat. Garrett (from 10-14): helpful, knowledge and explained everything well
Meetze Plumbing technician Jarrod was great! Very knowledgeable and efficient. He was able to give us all the information on what was wrong. We are very pleased with Meetze's plumbing service and their prompt response.
Robert was a great help in fixing the problem that I was having and my mom and I are very grateful.
They did a wonderful job thank you
Piper repaired what needed to be done, he was very pleasant and professional! We’ll definitely be calling again ! Thank again Piper
Very professional and solved the problem.
Greg did a great job. Arrived on time. Completed the task very quickly.
Drake was polite and professional. We are very pleased with the response time in resolving our issue.
Marshall is an exceptional plumbing technician. Provided on-going interaction with the homeowner from arrival to completion of the kitchen sink drain and water supply re-installation in the renovated island. Marshall attention to every detail is greatly appreciated enhancing total satisfaction with the quality of the work performed. Terry V.
Had a great experience. Collin was great and very informative.
Very professional and did a nice clean job
Had a great experience. Trayce was professional, knowledgeable, and went the extra mile to fix a frustrating issue.
Very prompt on arrival to repair my refrigerator water connection.
Oscar & Mike came, when scheduled, and were very professional, knowledgeable, and easy to communicate with ... A real pleasure to do business with!
Meetze Plumbing is a top notch company.I had a leak under my sink .The plumber they sent out Mr.Gill was very professional from the boot covers he put on every time he entered the house. To explaining everything that was going on and gave me three estimates to problems that might arise. I will use Meetze plumbing when the needs arise.
Excellent plumber!! Jan arrived on time. I showed him where the leak was. He dug up the broken valve and replaced it. Even straightened up the pipe coming into the house!! Excellent Excellent guy!!! Excellent staff that I spoke with on the phone as well!! I will say it was a little pricey but I have no problems at…
GONZOs team was spot on . Very polite repairs done on time and cleaned the area exceptionally well when finished. Very professional.
We had an emergency plumbing issue recently and Meetze was able to come out quickly. Marshall handled everything with professionalism and care, and he was very helpful throughout the process. I thought their pricing was fair for the quality of services provided, and they even caught and fixed issues a previous…
Jan Nieto was fantastic. I am sure you can get things done a bit cheaper, but you get what you pay for. Jan was on time, proactive, and knowledgeable.
Extremely knowledgeable and informative. Meetze Plumbing is hands down a 5 star service.
Marshall came out the exact day we requested him and immediately made accurate assessments on why our water flow was so low. He developed a plan and immediately put it into action (per our agreement). It was like a miracle when he finished! The water flowed so nicely at every single faucet after his work was done…
Andrew did excellent and complete job explaining what he needed to do and offered a few very good suggestions at avoiding future problems
Very professional and knowledgeable, fixed issues easily.
Drake was so professional. Took the time to listen first then he proceeded to talk me through the steps to fix my problem. Quoted a very fair price which I agreed to and then went to work. So happy I called Meetze and so happy they sent Drake.
I can’t say enough about finding the perfect plumber for me! I’m widowed & a caregiver & had a broken hot water pipe under my kitchen sink with water flooding my kitchen at 8:00 pm! I called at 7:00 the next morning & was told someone would be here that day. I had Jan Nieto at my house by 9:20! He was terrific. A…
Marshal was fantastic! Arrived on time , was very knowledgeable and transparent about all the work completed at our home. Would HIGHLY recommend! Thanks !
Daniel W. was great! They are so customer service oriented! You tryly feel taken care of by Meetze. Great staff! Every single encounter has been excellent.
Ben Willis provided my consultation and fixed my backflow issue. The job was quick and done professionally. He kept me informed every step of the way and gave instructions on how to care for my lawn after the work was completed. He was courteous and attentive and as ann added bonus he gave attention to our pet. This…
Eli was awesome to work with. He was very professional and was able to resolve our issue. Would highly recommend.
Drake was great, answering all my ?s . did the work all in a timely manner will be calling for all my plumbing work in the future
Great work! Excellent service and a very personable technician! A bit pricey, but definitely would use again
Rapid response. Technician (Greg Rafferty) was courteous, knowledgeable and professional. He explained my options and proceeded through the repair process in an expedient fashion. I appreciate his honesty and professionalism.
We had a water pipe leak in our crawlspace under the house over the weekend. The technician, Bailey, was very professional and courteous. He explained clearly what what would necessary for repair and the price on the spot.
Robert was very knowledgeable, respectful and helpful. He patiently explained things, and answered questions. I highly recommend! Meetze is probably expensive, but I know that I will get quality repair work. That gives me peace of mind.
Austin was so knowledgeable! They were very helpful. They repaired everything and kept me updated throughout the process! Great work guys! They were dog friendly!!
Mr. Romero was professional and knowledgeable. He got to the task at hand and completed the work in the timeframe as stated up front.
Great service and very knowledgeable.
Good job done quickly and efficiently.
Our plumber Jimenya was awesome! Did a great job closing up our water main leak.
Excellent workmanship, attitude and work ethic from the Meetze tech, Andrew!
Jesse was very helpful and friendly while installing a faucet and repairing a couple of leaks but he needs a new IPAD.
Marshall Swearingen was very professional and courteous as he took the time to explain every detail of the project work that needed to be accomplished. We were provided several options to best fit the needs of the church. Awesome quality service and great young man.
Jimenya provided excellent service and was able to repair our damaged pipe in just a few hours.
Eli and David crom Meetze were great! Called ahead, showed up on time, were polite and respectful of us and our property at all times and wearing shoe covers whenever inside. Thwy let me know what was going on at e ery step with an accurate estimate and got the work dine quickly and efficiently. Would definitely…
Prompt professional service. Bailey Hepner very responsive to questions, informative, and hard worker.
Logan was great. He was informative, polite, professional.
They were professional and very polite, also very knowledgeable about the job that was performed. And they were very nice to our dog.
fast professional service
They came out on a free inspection, in which knowing the age of the fixtures was likely to have work done. They did not find anything pressing but did agree about age of plumbing. I had the replace plumbing in guest bathroom price was reasonable and the work was done efficiently and timely. Still very happy with the company
Greg was great! I had a plumbing Emergency and Greg saved the day. Problem solved in an hour. Very professional and friendly, Greg exudes confidence and competency. Thanks Greg! H. Davis
We are pleased with the service Austin provided for us. He was professional from start to end. He explained the process clearly and demonstrated to my understanding. He also wore his booties inside our house to keep from tracking in dirt because it was raining. And Austin was very respectful.
Garrett was professional, polite, and very knowledgeable. He explained, in easy to understand, issues and solutions. He was efficient and even cleaned up. A very personable, polite, and kind young man. He went above and beyond. Excellent service.
Tech Marshall arrived in record time, could not have been more professional or courteous. Provided me with several options and fulfilled the job in very acceptable time,
He was very professional and informative of what was necessary to get the job done. Did not show that he was uncomfortable with questions asked. Completed the job ina very timely manner.
I had two young gentlemen Bailey and Ben who were very humble and respectful. They did a walk through of the interior and exterior and guided plus explained everything step by step. I appreciate Meetze Plumbing and will refer as I was referred of them as well. Thanks
Great service ! Was able to get out the same day that I called and because it was so late in the afternoon was able to come back first thing in the morning to fix the minor leak
Have used this company before and always been pleased with their service. Service person came within a reasonable amount of time and finished the job quickly and we were able to get water back on fairly quickly.
Kane worked diligently to diagnose a difficult problem and stayed until he felt he had a fix. He made sure not to cut any corners and did a great job!
Was not happy with the service as they installed a part than wasn't necessary and said they had to wait a hour to let glue to dr Didn't get w written statment on charges. Had them come back to complain about this and they wanted another 800dollars to install another cut off valve which all we have to turn off…
Excellent service. Technician was professional, courteous and thorough.
The plumbing team was absolutely fantastic.They arrived on time ready to work and they took care of business.We were really in bad shape until they came and bailed us out
Garrett was net professional & knowledgeable. He navigated through the process letting us know what was to be expected. We appreciate your quick response always!! Kelly Miller
They came out to help us quickly, the same day we called. Jan Nieto came out and was extremely proffesional and within a few hours had our problem fixed. He even took the extra time to go over a few extra questions and concerns with us.
Mr. Nieto and crew did an excellent job in accomplishing their mission by digging and installing a new water line to my house in an exemplary and professional manner! V/R Nate Turner
Alex R. did a great job and I recommend him if you’re looking for a professional. He assessed the issue I was having with my kitchen sink and replaced the pipe that leaking.
Very happy with the service and the technician was very helpful and knowledgeable.
Guys were very professional and personable. They explained every step of their repair and most importantly, they cleaned up after their visit!
Nothing but great praises for Meetze Plumbing. Dillion came out and assessed the issues we were having. He noticed that a previous company hadn't properly fixed the shower leaking and set off to repair it correctly. He was professional and communicated very well.
James was great. He and his crew did a great job .
Out standing service Tech
Jack, you were a very nice young man and very knowledgeable. We enjoyed you combing by and thank you for detecting our water leak. Charge On!!💜❤️😊
Developed a small leak in the wall behind my hot water heater. Cody and David arrived quickly and discovered a baseboard nail had penetrated the cpvc cold water inlet pipe to my hot water heater. They had to work in the garage and under the house to troubleshoot and then replace the pipe. Great teamwork, very…
Robert was extremely polite and professional. I would recommend Meetz as well Robert for plumbing jobs. Thank you Robert!!
Eli was very professional and courteous we appreciate his prompt service and feel that we are in great hands with Meetze plumbing. THANKS for your great service!!!
Highly Recommend!!! I was able to get same day service, and my technician Greg Rafferty was great as it started pouring down rain while he was working, but he waited till the rain died down and finished.
Marshall Swearingen came to our house to address a slow, dripping leak in an old pipe. Initially, he gave me three estimates as to the cost based on what he would have to do to fix that leak once it's origin was identified. His diagnosis indicated that the leak was occurring in an old plumbing line that had long…
The plumbers were on time, reset our water pipes under our new kitchen sink, and cleaned up after the job was completed. We were very satisfied with their work.
Great attitude and great job!! Definitely appreciated the way they got the job done. Robert was extremely knowledgeable and helped us get our water back on.
Daniel did an excellent job, drilling through drywall to access and repair broken pipes to my water heater. Contractors also complimented his work.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |

