How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for toilet repair
Clear ✕All 152 Google reviews tagged “Toilet repair” · showing 20
I had a positive recent experience with Cassell Brothers. I called on a Saturday for issues with one of my toilets. They were able to come out Sunday, which I thought was great, because it's pretty rare to have a plumber come out on a weekend; even the ones who market themselves as 7 days a week. Tristan came out…
I return home on July 11, and to my surprise NO WATER!!!!! Jan Nieto was the plumber assigned to this job. He came with a plan. He explained to me every step he took. The last plumber was over worked, but he didn’t everything Jan did but he stopped at the problem. I think he would have corrected the problem had it…
Tristan went above and beyond to solve my plumbing issues that coincided with the replacement of a new floor. He is extremely efficient in his communication skills and his knowledge of plumbing skills. This was by far some of the most professional work I have received in ANY area of house renovations.
Darren is the best!!!! Highly recommended
Dalton Corley was professional, personal, and very helpful. A truly delightful technician. I recommend him to anyone!
Company staff is very courteous and professional. Keeps you in the loop at all times. Dalton Corley who serviced us for the two days he came to our house did an excellent job. Very friendly. Explained things thoroughly to us. Did an exceptional job taking care of our problems. Highly recommend him and Cassell Brothers.
Fast,friendly, efficient
Andrew & Christisen at Cassell Bros. we're GREAT! They arrived the same day I called for the appointment, they were very professional, and they even improved upon the entry cap on the side of my home. BRAVO! 🎊 🎉 ~The Patterson Family
This vendor provided excellent customer service and advise as to how to rectify my plumbing issues. They ensured me an email with estimates and pictures for future business. I would gladly promote this business to my friends and family!! 😊
Jared showed awesome customer service and skills, on time, explained every thing and cleaned up. Exceptional service. Thank you so much I will definitely be spreading the word, and I got an appointment right away. Thank you Jared & Meetze Plumbing
Austin was very professional and thorough with his repairs and his customer service.
Incredibly professional, done quick and with no damage when fixing the issue with toilet coming loose. Technician also kept the house clean by putting plastic coverings over his boots.
Excellent service.
First let me say, the repair technician was very professional and answered all my questions without issue. My normal plumber was off and I needed this fixed today. Leaking toilets are bad. I'm giving the technician 4.5 stars. However, I am giving the company 3 due to the pricing quote. 619.00 with a 50.00…
Andrew did a great job and discussed all the options and gave straightforward recommendations prior to any work. I believe the rates that were charged were excessive. I understand paying for knowledge and skill but paying over $1600 for what was done was excessive.
Josh R. was AMAZING!!! Extremely professional and knowledgeable. He fixed my son's clogged toilet, replaced a tub spout and shower head. I will definitely give Meetze Plumbing a call if I ever have any plumbing issues in the future.
Awesome experience with Will from Meetze plumbing! Very knowledgeable & fast friendly same day service! I will be giving them a call for future issues .
Austin is very knowledgeable and was very nice; would welcome him back anytime
I would highly recommend using Austin from Meetze Plumbing for any of your plumbing projects. He’s very knowledgeable, friendly and professional while performing any plumbing repair work for you.
Technician was friendly, professional and efficient. He arrived on time, and my repair was completed quickly. A good transaction.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |