How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for toilet repair
Clear ✕All 152 Google reviews tagged “Toilet repair” · showing 120
I had a positive recent experience with Cassell Brothers. I called on a Saturday for issues with one of my toilets. They were able to come out Sunday, which I thought was great, because it's pretty rare to have a plumber come out on a weekend; even the ones who market themselves as 7 days a week. Tristan came out…
I return home on July 11, and to my surprise NO WATER!!!!! Jan Nieto was the plumber assigned to this job. He came with a plan. He explained to me every step he took. The last plumber was over worked, but he didn’t everything Jan did but he stopped at the problem. I think he would have corrected the problem had it…
Tristan went above and beyond to solve my plumbing issues that coincided with the replacement of a new floor. He is extremely efficient in his communication skills and his knowledge of plumbing skills. This was by far some of the most professional work I have received in ANY area of house renovations.
Darren is the best!!!! Highly recommended
Dalton Corley was professional, personal, and very helpful. A truly delightful technician. I recommend him to anyone!
Company staff is very courteous and professional. Keeps you in the loop at all times. Dalton Corley who serviced us for the two days he came to our house did an excellent job. Very friendly. Explained things thoroughly to us. Did an exceptional job taking care of our problems. Highly recommend him and Cassell Brothers.
Fast,friendly, efficient
Andrew & Christisen at Cassell Bros. we're GREAT! They arrived the same day I called for the appointment, they were very professional, and they even improved upon the entry cap on the side of my home. BRAVO! 🎊 🎉 ~The Patterson Family
This vendor provided excellent customer service and advise as to how to rectify my plumbing issues. They ensured me an email with estimates and pictures for future business. I would gladly promote this business to my friends and family!! 😊
Jared showed awesome customer service and skills, on time, explained every thing and cleaned up. Exceptional service. Thank you so much I will definitely be spreading the word, and I got an appointment right away. Thank you Jared & Meetze Plumbing
Austin was very professional and thorough with his repairs and his customer service.
Incredibly professional, done quick and with no damage when fixing the issue with toilet coming loose. Technician also kept the house clean by putting plastic coverings over his boots.
Excellent service.
First let me say, the repair technician was very professional and answered all my questions without issue. My normal plumber was off and I needed this fixed today. Leaking toilets are bad. I'm giving the technician 4.5 stars. However, I am giving the company 3 due to the pricing quote. 619.00 with a 50.00…
Andrew did a great job and discussed all the options and gave straightforward recommendations prior to any work. I believe the rates that were charged were excessive. I understand paying for knowledge and skill but paying over $1600 for what was done was excessive.
Josh R. was AMAZING!!! Extremely professional and knowledgeable. He fixed my son's clogged toilet, replaced a tub spout and shower head. I will definitely give Meetze Plumbing a call if I ever have any plumbing issues in the future.
Awesome experience with Will from Meetze plumbing! Very knowledgeable & fast friendly same day service! I will be giving them a call for future issues .
Austin is very knowledgeable and was very nice; would welcome him back anytime
I would highly recommend using Austin from Meetze Plumbing for any of your plumbing projects. He’s very knowledgeable, friendly and professional while performing any plumbing repair work for you.
Technician was friendly, professional and efficient. He arrived on time, and my repair was completed quickly. A good transaction.
Very good
Collin was DREAT! Got the job done with no mess left behind.
Professional and exceptional service ! I will use for all my plumbing issues!
Alex was very knowledgeable and provided the best courses of action towards the problem at hand. He wasn’t pushy and a good job at thinking out the problem before starting the work.
Will was professional and very kind. He was knowledgeable and was able to fix the problem.
Very professional and work completed in a timely manner. Plumbing problem solved. Over all excellent. Will recommend Meetze Plumbing to friends and family. Thank you Service Tech. - Jack Berg.
Explained what the problem could be and options for fixing. Zach was clear in his presenting the solution process as well as being polite. Worked quickly and cleaned up after. I would definitely use him again if occasion arises.
Garrett was great! He explained everything and did a fantastic job.
Will King did his job quick and professionally. Problem was fixed within an hour. Will call again for yearly service or if any issues arise.
Meetze sent Mr. Jack Berg to handle our service call. Jack was on time, courteous, knowledgeable and efficient. We were completely satisfied with the experience and would recommend Meetze and Jack without reservation.
I appreciate the fine quality work that Mike Beasley did to repair the leaking valve below the toilet. Mike was personable and professional. Thank you for sending Mike.
The service was excellent
I called midday thinking I’d have to wait until tomorrow. Not only was I able to get an appointment same day but the technician, Tristan, called me and was at my house within no more than 30 minutes. They accessed and fix my issue quickly and with zero hassle on my part. And the price was fairly reasonable, less…
Fred was very knowledgeable and provided great customer service.
RJ provided excellent service and insight that helped us to make the best decisions. RJ is very personable and willing to listen and work with us. I have no complaints about the work. Meetze’s price could be better. I would hire them for my plumbing needs again and recommend them to others.
Excellent as always!
Great work as always
Greg was awesome! Knowledgeable,patient and polite!Fixed our toilets!Thanks Greg!
Greg was Great! Very polite,patient and knowledgeable! Fixed our toilets! Thanks Greg!
I phoned at 5:45 pm on a Tuesday for a leaking emergency. The woman on the phone was a calming presence. She contacted someone who could come out that evening. Two minutes later,,Robert called to say he would be here in 8 minutes. He was and in less than 90 minutes, he was finished. Price was reasonable. Highly recommend.
Garrett Sponenberg arrived promptly at the appointed time. He diagnosed the problem quickly and completed the necessary repair in a timely manner. The problem is resolved😊.
We cannot say enough nice things about Logan Lawrence from Meetze Plumbing. He was out to our house for repairs before and we requested him for this repair. He is very professional, pleasant and explains everything. He fixed everything to our approval and we are very happy with his work. We would recommend him to anyone.
Mr. Andrew Michaud, was very professional and polite. He describe everything to me to the best of my knowledge and showed pictures that explained what he was saying. Thank you!
GONZOs team was spot on . Very polite repairs done on time and cleaned the area exceptionally well when finished. Very professional.
Fred was very polite and cordial. While the service provided did not resolve the problem, Fred coordinated with other personnel to have someone come out to 'scope' the drain line to determine the problem and see what might be the next step to take. Fred was knowledgeable and provided information about sewer lines and blockages that is helpful.
Gregory Hayes did an amazing job for me; I will definitely ask for him again and recommend him to people I know
Plumber was very polite and up front in explaining costs associated with repair.
Did a great job!
They’ve done two jobs in my home in the past 3 weeks. They will forever be our go to for plumbing needs. Tristan is amazing and very thorough. He answered every question that I had.
I had a phenomenal experience with Meetze Plumbing thanks to Marshall! He was professional, polite, and very knowledgeable. I really appreciated how he took the time to explain everything thoroughly without pressuring me or trying to upsell unnecessary products or services. That kind of honesty and integrity goes a…
SO great! Nice! So professional! Explained everything to me!
The Kinetico team was very professional & knowledgeable about their work. Always a plus with Meetze. They kept us informed @ each juncture of the project.
Eli was awesome to work with. He was very professional and was able to resolve our issue. Would highly recommend.
Austin was very knowledgeable and upfront
Jarrod did excellent work, helpful and informative about the work scope
Mike was awesome. He did a great job.plus he was such a gentleman. I would want his service every time without a doubt.
Good job
I can’t say enough great things about Mr. Dillon Cornwell. From the start, he showed outstanding professionalism and dedication. What really stood out was how he went above and beyond—not only did he quickly address the plumbing issue, but he also took the time to dig deeper and find the true root cause. Even more…
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Drake was very helpful and knowledgeable! Will definitely request him next time.
All, I had toilet repair services conducted at my home today. Joshua was excellent and he represents his company well. Joshua takes pride in his work and does excellent work. He made recommendations and kept me notified all along the way. If you are in need of any Plumbing Service I would recommend Meetze Plumbing…
Gregory Hayes, was very professional and did a great job.
work was completed as promised. I was kept advised on the progress of the work as I was not present when the work was being done.
Josh was friendly and welcoming. The young fella seemed very down to earth. He communicate the services and took pictures of what was needed. He offered resolutions based off job.
Had a great experience. The technician was personable, knowledgeable and went out of the way to make sure the job was completed correctly and with the correct equipment. I would highly recommend Technician Green and Meetze for any of your plumbing needs.
Excellent service, on time, good description of services, very pleasant experience. Great job Collin.
Justin came out and accessed the situation, told me what he thought needed to be done and told me the charge which I thought was fair and then he fixed my plumbing perfectly. I highly recommend Justin and Meetze plumbing! I have always been pleased with Meetze. Ask for Justin, you won’t be disappointed. Thank you, Justin.
Hi, Austin, from Augusta came to my home and did a wonderful job. He was very informative, professional, and courteous. I will recommend Austin to anyone who is having plumbing issues. He is very knowledgeable and you will be happy with his service.
Austin and Fred were absolutely excellent. I could not ask for better service. Meetze Pumbing is lucky to have these two technicians of this caliber. {The Best}
Mr. Hayes showed up on time. After discussing my issue, he explained in detail on what he should be able to do to resolve the problem. He was very helpful and seemed to appreciate his customers.
Marshall was great to work with. Communicated with me well and didn't hesitate to work on other issues outside the original work order.
Great plumber. Came fast and price was reasonable.
Jimenya was punctual, professional, knowledgeable, and did excellent work! She was also so pleasant!! Thank you, Jimenya!!
All I can say is that was excellent service
Top rate service from Piper Manson in repairing our non working toilet. Such a personable young man!
I gave Jordon 👍👍 thumbs up for a job well done.
The technician that came over to my place was very professional and came over same day that I called! Thank you Mr. Shipley!
Robert was professional, courteous, worked quickly and cleanly. He gave us the price up front. No surprises.
Prompt friendly service
I can't say enough about the fantastic service I received from Austin at Meetze Plumbing! My recent experience was outstanding, and it's all thanks to his expertise and attention to detail. Austin's work was exceptional from the moment he arrived. He performed a thorough flood test on my main sewer line to check for…
From the moment Ben arrived, I felt at ease and confident that my issue would be resolved. He was friendly and professional. He explained the problem and proceded to fix it. I am very pleased with his knowledge and professionalism. Also, the price was very reasonable considering he came on Sunday.
I tried my best. But I couldn't do it Six hours on yesterday to the day and I got nowhere . But I called the bess and that guy did a great job and if I ever need plumbing again, I will definitely be calling you all.thank you so very much from the Bradley's
Kane was very professional and knowledgeable. I was able to get same day appointment
Greg, was professional, personable, and efficient. I would definitely use him if I have anymore plumbing issues. Very pleased.
Piper was so awesome at his job. He explained everything up front and in detail so I was very comfortable in what to expect and the job was done perfectly and everything was cleaned up as of he had never been there. Thanks for find the water leak and installing my new toilet!
Very informative and professional and I will hire MEETZ Plumbing from this day forward.
He showed up on time and got straight to business. He reset out two toilets as well as replaced the wax wring in about 20 minutes. He also gave us a free estimate of how much it would cost to lower our water pressure. Extremely professional and knowledgeable. Will definitely recommend to close friends and family.
Garrett from meetze plumbing was very professional and did a thorough job!!
Prompt, friendly service.
Bailey did a great job. 100% Satisfied
Zach was on time, professional, knowledgeable, and courteous. He was able to resolve our issue quickly and made the whole process of having repairs done easy and stress free! Thank you so much Zach!
Logan was great. He was informative, polite, professional.
We use Meetze for a lot of different type commercial buildings with all types of plumbing issues, always on time, great service with reasonable prices.
Meetze Plumbing Rep: Logan and his apprentice did an outstanding job today. They were on time, professional and was respectful of my home by covering their shoes prior to entering my home. They explained everything in detail and took my questions and concerns seriously. After the job was done, Logan showed and…
Garrett was professional, polite, and very knowledgeable. He explained, in easy to understand, issues and solutions. He was efficient and even cleaned up. A very personable, polite, and kind young man. He went above and beyond. Excellent service.
The promptness, good attitude, and skill of the person responding to our call was excellent.
Dillon was prompt, knowledgeable, and capable. He is a fine representative for Meetze Plumbing.
Great job, and punctual!
Prompt, efficient and reasonably priced. Excellent plumbing service!
Garrett was on time and very friendly. He did his best to resolve our problems
Very friendly team!
The service was great. The work was explained thoroughly, with quotes, and completed efficiently.
Had a very good experience with Technician, Garrett Sponenberg. He went the extra mile to update our shower head and the insides of our toilets with new hardware, along with checking all our waters systems for leaks. Thank you.
Technicians very friendly and finished the work very quickly, I’m very pleased with the whole process
FIND A DIFFERENT PLUMBER. DO NOT USE THIS COMPANY. Rip Off! This isn't even a real company, it's like a dispatch scam. They wanted over $2,000 to change a wax ring and a flange on a toilet. Even the technician was embarrassed to give this ridiculous price. They are hoping for an uninformed panicked customer to…
Excellent service from this technician.
Marshall was professional and patiently explained each step. Highly recommend.
Your service was great very professional
Daniel and his partner, I'm sorry I didn't remember his name, were great. Of courses my faucet wasn't acting up in front of him like it had been for me for months. And the ghost flushes and running toilets has gone on long enough. Daniel gave me several options and never pushed one over the other. They were here a…
Jordan and Kobe were phenomenal! They fixed the problem quickly, and on the weekend when I needed a plumber and other plumbers did not want to come out! Thanks Meetze Plumbing!
Excellent service and work. Suthern was very efficient. Joyce H. Nelson
He explained everything in details very professional and friendly
It was a pleasure to work with Ms. Green again. She is extremely professional and courteous. She has a knack for explaining repairs in ways that ordinary customers can understand. Her training, experience, and knowledge shine through! I was very pleased to have yet another positive experience with Meetze Plumbing.
Definitely recommend Meetze plumbing. The service was professional and quick!
Very professional and well done, but over priced.
Jack was professional, explained everything to me, completed the work, and left the area clean. Great job!!!!
Daniel Weinacker (and his partner) did an awesome job. Very professional and helpful!!!
First of all, I wasn't expecting a woman to perform my services; however, Ms. Jimenya Green was outstanding and delivered in every aspect of my issue. She was first and foremost very friendly, amazingly knowledgeable and confident, cooperative and willing to go far and beyond to get the job completed to my…
I recommend them 100% satisfied. Very nice and professional.
Robert and Will were very courteous and professional. Everything was clearly explained.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |