How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for water heater installation
Clear ✕All 54 Google reviews tagged “Water heater installation”
The company performed exceptionally well and I highly recommend them.
Had a new hot water heater installed and brought up to code and a pressure regulator valve installed in the front yard on the water line. Also had the faucet handles and pipes in both showers replaced. Trayce and Dalton arrived about 9:00 am and worked all day until the jobs were completed. They were both…
Greg and Dawton came to my home and observed the problem then provided options, and suggestions plus their input. I appreciate their service. Also, my dog liked them both.
Great service. Stayed all day to make sure I had hot water after my old tank busted. Ask for Trayce! He was awesome. Highly recommend
They did a good job
They installed a new water heater for me and informed me of everything they were going to do. They were very knowledgeable and kept me updated during the install.
The technician was very knowledgeable of the products and options. He explained my options and gave me 3 options and explained each one thoroughly. He probably my water heater to code. Great technician!
Greg and his partner did an awesome job on my water heater. Same day service. I paid exactly what he quoted. And he did exactly what he explained thoroughly.
Trayce Audet with Meetze came out the day I called, diagnosed the problem and was able to replace an old/malfunctioning hot water heater the same day. He was polite, professional and conscientious. Very pleased with the service.
Andrew did a great job. He was very professional and a pleasure to have in my home.
Greg provided exceptional service. He was able to provide a diagnostic test on our old, outdated water heater and provide the benefits of our new water heater. I would highly recommend him to our family and friends.
Very happy with the new water heater and water heater shed. Great job on the installation
Marshall was so helpful and kind. He did an excellent job replacing our sink drain and fixed the leak! And he was friendly and made us both feel very confident he knew his job well.
Tristan was courteous and friendly as well as knowledgeable and efficient. We needed an emergency water heater replacement today on a Friday afternoon and he and Meetze Plumbing were able to take out our old unit, reroute water lines, and install a new tankless system by 7:30 or 8:00 this evening. We're so…
I enjoyed working with Cody. He was personable and efficient. He replaced our water heater. The price was a bit of a shock. Meetze worked with our schedule. We called in the morning and had an appointment for the same afternoon. Replacement was done all in the same day. Definitely a good place to go if you are in need of a speedy repair.
The plumber, Fred Morgan, did an excellent job. He was prompt, courteous, and very knowledgeable. My only complaint was the price (over $3000).
Great service!
((RUN FROM THIS BUSINESS!)). DON’T WASTE YOUR TIME AND DEFINITELY NOT YOUR HARD EARNED MONEY!!! We definitely didn’t go with them!! Got an estimate today and it’s was $3,500 plus over at least 5 other local plumbing businesses for a standard water heater! The CSRA offers better, meaning all the local smaller…
Ben is great, effective communicator, hard working and takes care of all the tedious stuff for you and goes above and beyond to make good suggestions to help prevent issues before they can happen.
While no one wants to face the reality of replacing a water heater, I’m grateful that Meetze Plumbing solved my problem the same day, demonstrating professionalism and kindness at every step in the process. Jerrod explained my options thoroughly and worked as long as it took to insure the job was complete and all the old parts hauled away. Thank you!
Robert was polite, knowledgeable and diligent. Installed new tankless water heater to replace old one that kicked the bucket. The price was very high in my opinion. But it had to be replaced and Meetze Plumbing has great service and does excellent work.
Our technician was on time, courteous, and very professional. He took the time to outline options, discussed what he would do for his own home, and answered all questions thoroughly. Would be happy to recommend to all!
Daniel W. was great! They are so customer service oriented! You tryly feel taken care of by Meetze. Great staff! Every single encounter has been excellent.
Did a good, thorough job in a timely manner. Cleaned up well. Doesn’t even look like work went on. Very satisfied with technician.
Marshall was excellent ! He explained the work needed in thorough detail and made sure we were satisfied with the information. He was very personable and courteous. We were extremely satisfied with him and the completed installation of our water hester. I would highly recommend him to anyone needing service as we…
Marshall was excellent! He was courteous, personable and very professional. He explained the work he would be doing and ensured we understood and were satisfied with his plan. We were extremely satisfied with him and the completed work. I would highly recommend him and will be requesting him should we have any future plumbing issues.
We were very satisfied with the installation process. Oscar did a great job explaining what was needed and the reasoning. The whole crew treated my home with respect, very professional service.
Dillon, was courteous professional and answered all my issues. I would ask for him if you need any plumbing work.
Fantastic customer service. Both technicians that came out worked extremely hard to get our water heater installed and maintained complete professionalism the whole time. Truly felt like they cared about us and not just completing a job.
Great service! Jan our service man was very friendly and explained all that needed to be done. He was here for quite awhile, but i live in an older home and it is never easy. Replaced old copper lines and much more. Little pricey, but you get what you pay for. Quick dependable service. Thank you!
Very professional, timely, and got the job done for a great price!
Prompt professional service. Bailey Hepner very responsive to questions, informative, and hard worker.
Jesse came out from Meetze Plumbing and was very courteous and professional. Replaced my water heater and saved me money. Very satisfied.
I recently had my old tankless water heater replaced by Austin Dallis, and I couldn’t be more impressed with his service. From start to finish, Austin was incredibly helpful, patient, and knowledgeable. He took the time to explain every step of the process, answered all my questions, and made sure I fully understood…
Garrett was professional, polite, and very knowledgeable. He explained, in easy to understand, issues and solutions. He was efficient and even cleaned up. A very personable, polite, and kind young man. He went above and beyond. Excellent service.
The work that she done was superb and she was very professional about her workmanship. Thank you Mr. Reynolds
Dillon Cornwell, was absolutely fantastic on our service call at our home. Very professional and very knowledgeable about the work being completed. I’d highly recommend him for any plumbing needs. Dillon was able to restore the Hot Water for my family and I after being without for 2 weeks. We can’t thank him enough…
Josh and his partner were fantastic. They were conscious of my surroundings and my property and they did an excellent job. Josh is an excellent spokesperson for your company.
Andrew was fantastic! He arrived promptly and quickly diagnosed the issue with my water heater. His expertise was clear, and he explained everything in a way I could easily understand-no confusing jargon! I highly recommend Andrew for any water heater needs, he is a true professional and saved me a lot of stress.
Called at 1130 at the house before 1 installed hot water heater the same day great response and customer service. Josh and partner great
Cody and his partner were great today. Price was steep but they got the job done and done well. Thank you!
Incredible job! They went above and beyond to get us a new water heater tank and solve the issues we have been having at our home! Thank you so much! HIGHLY recommend!!
Austin and Colin were awesome. They explained all the options and everything involved and were very polite and patient with answering any questions I had. They even let me hang out with while they were working and I was able to learn a lot about hot water heaters. Although the price was high due to code issues with…
Garrett, Did very well explaining the process. He went over every aspect of the procedure of installation. Gave me updates as things progressed. He was very knowledgeable and checked the system out after installation.
I was very pleased with the professional and technical skills that were exhibited by my service plumber Andrew Michaud. I would highly recommend him to others for their plumbing needs.
Alex and another plumber came to my home today. Alex fixed my handle in my kitchen sink. He was very polite and professional. I was very pleased with the service. I would highly recommend Meetze Plumbing. Thank you Alex.
Cody did a great job of explaining why I needed to replace my tankless water heater. The new installation did not take long and his customer service was top tier
Knowledgeable of installation. He took the time after the job was complete to walk me through everything I should know. Very polite and courtesy man
Southern was great! Performed home wide inspection of all plumbing, walked me through his process & findings. Throughly explained services rendered. Professional, engaging young man. Our pleasure to have him in our home. Look forward to his next visit.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |
