How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for water heater repair
Clear ✕All 19 Google reviews tagged “Water heater repair”
Dalton was the plumber who came out to install a sink disposal in my home. He was professional amd very knowledgeable. He also looked at my hot water tank, which was making hissing sounds that had me concerned. Dalton diagnosed the problem and fixed it. I mentioned that I needed an electrician and he informed…
I contacted this company to have my on-demand gas hot water heater inspected due to a new roaring sound emanating from it during operation. Within an hour of scheduling the appointment, Greg and Samuel arrived. They demonstrated professionalism, courtesy, thoroughness, and exceptional knowledge. The technicians…
Robert was an extremely helpful, knowledgeable and respectful service provider. He was very thorough and made sure everything was working well before he finished up with the job.
Greg did an excellent job fixing my water heater’s pressure relief valve line. The work was done professionally, neatly, and quickly. He explained what he was doing and made sure the setup met VA inspection requirements. Everything looks great and functions perfectly now. The only minor downside was that the cost…
Came out quickly to fix our issue! Great communication throughout process. Would definitely recommend!
Bailey was great, very curtious and very fast.
Our technician was on time, courteous, and very professional. He took the time to outline options, discussed what he would do for his own home, and answered all questions thoroughly. Would be happy to recommend to all!
I had the pleasure of meeting Alex Romero today as my tech to help with some water heater issues he was very nice and understanding of the situation and I feel he was honest, professional,and knowledgeable with his explanations and options,it's hard to make decisions during unexpected events and he was very helpful…
Very professional, timely, and got the job done for a great price!
Called before arrival and arrived when he said. Told me the different options and risks and then performed work and kept me informed the whole time.
The technicians were very cordial. I asked to look over their shoulder while they serviced my tankless hot water system and they explained everything they were doing. I appreciate the dedication Piper and Richard had to their job
J. Truesdale was very pleasant and professional. Work hard to trouble shoot a brand new hot water heater I just bought in April of this year. Having to order new parts and at least it is still under warranty. I did have to pay out of pocket for a diagnostic charge but worth it to me. Very pleased with Meetze Plumbing service.
Repair of two bibs on outside faucets and clean out of tankless water heater. Technicians couldn’t have been more polite,courteous or helpful. A wonderful representative of his employer and how he was raised!.
Staff nice job and friendly but can not understand why it took 5 days to get the part when I went on line and could get it in one day. Initially was told it would take 7-10 days to get part. I called on 5 day and supervisor looked into it and found part.
Robert and his counterpart did great. They answered my questions and got my water heater fixed without having to replace. Will call them again.
Aaron was my Tech from Meetze and he was polite, professional and knowledgeable. He chased down a block drain line and did a annual service on our tankless hot water heater. Highly recommend!
Jesse was a great tech and a pleasure to talk with. Very nice and professional!
Daniel did an excellent job, drilling through drywall to access and repair broken pipes to my water heater. Contractors also complimented his work.
I have used Meetze for many years. Their prices are a little high but they use quality items and are quick which is what I needed for this repair.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |
