Is Castle Keepers House Cleaning of Charleston any good?
Our verdict: mixed — #47 of 50 house cleaning services, better than 6%. Customers single out its momentum and track record; craft & service is where it trails.
Momentum — better than 99% of peers
Track record — better than 91% of peers
Accountability — better than 74% of peers
Satisfaction — 7th percentile
Value — 3th percentile
Craft & service — 2th percentile
Castle Keepers House Cleaning of Charleston for general housekeeping
Clear ✕34 customers reviewed a general housekeeping job here and rated it 4.88★. Most paid $150–200 (category typical: $164–$259). For this job it ranks #20 of 28 house cleaning services we track.
All 34 Google reviews tagged “General housekeeping” · showing 20
Kate is just wonderful. She’s friendly, professional, thorough and quick. Not only that but Castle Keepers really work to accommodate your needs. I highly recommend them and Kate! Thank you!
Very professional, on-time, and understanding of my personal issues with hiring a cleaning service. Highly recommend.
We've been using Castle Keepers for almost a year now and it's been amazing. Kariva & Heather always do a thorough job, they never miss a spot! If you're looking for a trustworthy, dependable service, please check them out!
Maria does a phenomenal job cleaning our home. She goes above and beyond to get it sparkling clean.
Kariva and Heather are the best! Always on time, they pay attention to detail, thoroughly cleaning all of the nooks and crannies of our home. They don't miss anything from ceiling fans to floorboards. We have used Castle Keepers for years and plan on using them for years to come.
Always an excellent, professional service.
Outstanding cleaning service. Arrives as scheduled, very detailed oriented, does an amazing job.
Today was our first experience with Castle Cleaners and Nikia. Nikia was extremely careful, warm, positive and paid attention to detail. We laughed because for the first time in more than a year our dishwasher is streak free!!! Kudos and Thank You!!
We are very pleased with the excellent job Alex does for Us every month. Highly recommend Castle Keepers!
Castle Keepers employs top people who care and do a great job. Totally satisfied.
The team is thoughtful, fast and easy to work with. Lateshia is particuarly amazing at getting rid of stubborn stains!
Outstanding service from this company. They asked some of the best employees that you can find.
Clean and neat with attention to detail Text Response: 4 Very thorough cleaning, paid attention to detail of my home and even saved my cats favorite strings that were left on the floor!
Excellent and met all expectations.
Arrived as planned Great job! Everything polished- baseboards done- kitchen and baths look good too Will certainly have again! ( and again)
Olivia did a wonderful job! She was very careful, thorough and very professional as well as being friendly and personable. I would welcome her back!
We are thoroughly impressed and totally satisfied with the work of our Castle Keepers cleaners. Every surface seems to have been touched and left sparkling. We appreciate the conscientious work and time spent making our home clean and sanitized!
Overjoyed! When I walked in our home after the clean it felt like I was in a home make over show. Our home feels like a home again and we could not be happier. We are so excited to work with Castle Cleaners! Great service from scheduling to finish!
This was our first time using Castle Keepers. Kaytlyn did an amazing job in our home! She was quiet and respectful of our space and animals. She took her time and did a great job. I’m thrilled she didn’t rush through the house just to get it done. She clearly cared about doing a good job and it shows. 10/10.
I have been a regular with CastleKeepers for over a year and always very pleased with the service I receive. The quality of the cleaning is excellent and consistent. Lexy always does an awesome job
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Castle Keepers House Cleaning of Charleston
Is Castle Keepers House Cleaning of Charleston good?
Yes by most measures: 4.7★ from 283 Google reviews and an Experts Score of 25/100 (grade D), #47 of 50 house cleaning services we track. 2.3% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does Castle Keepers House Cleaning of Charleston charge?
Customers reported a typical bill of $193 (middle half $158–$235), 30% below the house cleaning services median of $277.
What do customers hire Castle Keepers House Cleaning of Charleston for?
Mostly general housekeeping (34), deep clean (15), standard cleaning (7), upholstery cleaning (2).
Does the owner respond to complaints?
The owner replied to 80% of 1–3★ reviews (category: 74%).
