Is Castle Keepers House Cleaning of Charleston any good?
Our verdict: mixed — #47 of 50 house cleaning services, better than 6%. Customers single out its momentum and track record; craft & service is where it trails.
Momentum — better than 99% of peers
Track record — better than 91% of peers
Accountability — better than 74% of peers
Satisfaction — 7th percentile
Value — 3th percentile
Craft & service — 2th percentile
Castle Keepers House Cleaning of Charleston for standard cleaning
Clear ✕7 customers reviewed a standard cleaning job here and rated it 3.86★. For this job it ranks #35 of 35 house cleaning services we track.
All 7 Google reviews tagged “Standard cleaning”
From the moment I inquired about hiring a cleaner to help around the house, to the minute she left for the day, Castle Keepers provided excellent and professional service. I booked with Megan and she made sure I was aware of their specials and their discount pricing! She also asked pertinent questions about my home…
Excellent experience with the company and Lexi. She came to clean for the first time and was wonderful. Highly recommend the company and Lexi!
We hired Castle Keepers to clean our home, they came and moved some stuff around then left. We keep a very tidy house and the cleaner even made a comment to that affect. The cleaner used a dry cloth to dust around things, nothing was moved in order to clean, the floors were not moped. I called and kindly asked if…
They're lazy and wont get dow on their knees to clean
The teams from Castle Keepers have done an outstanding job cleaning and servicing our rental property on Isle of Palms. They make sure that the beds are changed and clean, towels and supplies are put out, trash cans are lined and everything is put back into its proper place. Little details and a clean home that is…
Cindy and Carrie did an incredible job cleaning my house. They even checked in with me while I was cooped up in my office wrapping presents and asked if I wanted them to clean in there. They were efficient and so, so fast! I look forward to my cleanings every two weeks.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Castle Keepers House Cleaning of Charleston
Is Castle Keepers House Cleaning of Charleston good?
Yes by most measures: 4.7★ from 283 Google reviews and an Experts Score of 25/100 (grade D), #47 of 50 house cleaning services we track. 2.3% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does Castle Keepers House Cleaning of Charleston charge?
Customers reported a typical bill of $193 (middle half $158–$235), 30% below the house cleaning services median of $277.
What do customers hire Castle Keepers House Cleaning of Charleston for?
Mostly general housekeeping (34), deep clean (15), standard cleaning (7), upholstery cleaning (2).
Does the owner respond to complaints?
The owner replied to 80% of 1–3★ reviews (category: 74%).
