Analyzing 5,516,7025.5M ReviewsFor 14,99415K Experts

Experts Reviews · Company report
Castle Keepers House Cleaning of Charleston logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%7+2.4Reliability 15%27+4.1Craft & service 20%2+0.4Value 10%3+0.3Momentum 8%99+7.9Track record 7%91+6.4Accountability 5%74+3.7Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE

Castle Keepers House Cleaning of Charleston

Moncks Corner, SC · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.7★ from 283 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Castle Keepers House Cleaning of Charleston is better than 7% of house cleaning services.F
7
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Castle Keepers House Cleaning of Charleston is better than 27% of house cleaning services.D
27
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Castle Keepers House Cleaning of Charleston is better than 2% of house cleaning services.F
2
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Castle Keepers House Cleaning of Charleston is better than 3% of house cleaning services.F
3
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Castle Keepers House Cleaning of Charleston is better than 99% of house cleaning services.A
99
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Castle Keepers House Cleaning of Charleston is better than 91% of house cleaning services.A
91
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Castle Keepers House Cleaning of Charleston is better than 74% of house cleaning services.B
74

Reviews for your job

Customers hired Castle Keepers House Cleaning of Charleston for 4 kinds of job.

Castle Keepers House Cleaning of Charleston for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Upholstery cleaning”

Madeline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tamera, thank you so much! Our home looks cleaner than it ever has. You truly went above and beyond! We appreciate your attention to detail, efficiency, and kindness!

Reasonable priceUpholstery cleaningDeep clean
Madeline7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Overjoyed! When I walked in our home after the clean it felt like I was in a home make over show. Our home feels like a home again and we could not be happier. We are so excited to work with Castle Cleaners! Great service from scheduling to finish!

Reasonable priceInterior & exterior window cleaningGeneral housekeepingUpholstery cleaning

Price

$193-30% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 63%Overpriced 3%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping34$164–$259
Deep clean15$283–$453
Standard cleaning7$170–$259
Upholstery cleaning2—

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