How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECastle Rock Imports
Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 834 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Castle Rock Imports for 8 kinds of job.
Castle Rock Imports for air & cabin filter replacement
Clear ✕All 28 Google reviews tagged “Air & cabin filter replacement” · showing 20
I had a literal car emergency today and the guys at Castle Rock Imports came through for me like they always do. I can’t say enough good things about the service, the friendly staff, the quality of their work, etc… I highly recommend Castle Rock Imports!!!
The guys at CRI are great! They completed our car as promised, and for a reasonable price. They also gave me a heads up on upcoming maintenance. I won't take my car anywhere else.
Phenomenal service!!! We now bring all of our cars to castle rock imports. Highly recommend!!! We have had 50K services, oil changes, etc. Always excellent!! Can’t recommend enough!
OK so, I've always had Japanese cars or American made- we got a vw and I was initially shocked at how much was needed just to find a good euro mechanic... now we have 2 cars and honestly a lot has to do with this shop... #1 they're local and remember who we are #2 all of the staff are stand up people who…
This is the best place to take your car for honest and quality Service. It starts from the moment you call for an appointment with Greyson to when you pick up and leave with your car. I completely trust Castle Rock Imports to take care of my car. You feel like family!!!
Excellent service and attention to detail, always takes care of you in a prompt and professional manner
Finally found a knowledgeable, reliable and trustworthy mechanic in Castle Rock! Will not take our vehicles anywhere else. Have been a huge help for our family and getting our teens into safe vehicles. They have helped fix mechanical issues in a 2003 Lexus when no one else could figure out what was wrong. No issues…
I enjoy doing business with Castle Rock imports. I find them very honest and professional. They have actually called me twice (every six months) to check on the status of my cars. There are no other businesses that I work with today with this level of service. They are clearly raising the bar for others.
Only place we trust with our cars. Honest, reasonable and timely. Tim and Josh will explain problem, options and necessary repairs without pressure. Work is always guaranteed....never have had a single issue.
If you have a German car, this is the only place to take it in Castlerock. Excellent customer service and flawless execution every time!
Great service and fair priced!
I have been taking my cars here since 1998. Never had an issue, never been sold something I didn't need. Everyone is extremely helpful and competent. I've even had them diagnose used cars I've wanted to purchase before I've purchased and am always happy with the results. I dont think I will ever trust anyone with…
I bought my car from my mom and she has been going here for years. To make sure my car is the best it can be I continued to go here for any car maintenance or troubles I may have. The workers are very sweet and honest and keep my car running. They don’t do anything extra your car doesn’t need helping you save on time and money 10/10 recommended!
I've been taking my cars to Tim and Josh for almost 20 years. They've always been fair and straightforward. They're people that you can trust to do a great job.
HIGHLY RECOMMEND. I moved to the area just over two years ago and could not be more thankful for Castle Rock Imports. After cautiously bringing my car to the shop the first few times, I found their prices to be reasonable, their advice to be invaluable, and the dependability of the repairs to and maintenance of my cars to be very liberating.
CRI has been my go-to for a decade for both of our cars, from oil changes to engine overhauls. Too many extra courtesies to mention, but on every occasion they've dropped what they're doing to immediately address any warning light, or tire inflation concerns I've had. They top fluids off just as a courtesy. Being…
The service at Castle Rock Imports is terrific. My car was finished on time. I have had no issues since I picked it up. Grayson is new but very helpful. Josh is always friendly. I also received a follow-up call to make sure the car is running well.
Castle Rock Imports is the best place I have ever been. This company is ran by honest and loyal mechanics. I love this place and they do really good work.
I've taken my Subaru in twice to Castle Rock Imports (60k mile tune up, battery, brakes, headlights, oil change) and both times they have been awesome to work with. Communication was great and they always gave an honest assessment of the status of my car. I trust these guys with my car.
These guys did a great job getting my aged vehicle back in proper operating condition. The price was fair and reasonable. Very happy with their service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 160 | — |
| General repairs & maintenance | 129 | — |
| Brakes | 56 | — |
| Auto maintenance | 47 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 33 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 31 | — |