How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECastle Rock Imports
Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 834 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Castle Rock Imports for 8 kinds of job.
Castle Rock Imports for electrical
Clear ✕All 12 Google reviews tagged “Electrical”
Finally found a knowledgeable, reliable and trustworthy mechanic in Castle Rock! Will not take our vehicles anywhere else. Have been a huge help for our family and getting our teens into safe vehicles. They have helped fix mechanical issues in a 2003 Lexus when no one else could figure out what was wrong. No issues…
I've been going to Castle Rock Imports for well over a decade. I can't image going anywhere else.
Best vehicle and customer service in Colorado.
I have been taking my cars here since 1998. Never had an issue, never been sold something I didn't need. Everyone is extremely helpful and competent. I've even had them diagnose used cars I've wanted to purchase before I've purchased and am always happy with the results. I dont think I will ever trust anyone with…
Best place in town. Have taken all my cars to them and I know they are not trying to push something on me that I do not need. They take the time to talk to you about everything they are seeing and recommendations. I am not one that knows everything about cars but know I can trust these guys. Highly recommend, will not go anywhere else.
I have been going to Castle Rock imports and working with Tim and team since 1997. Castle Rock Imports has fixed every car I have owned. Most recently they fixed a tricky electrical / suspension issue on my X5. A major BMW dealer in the area was unable to find an approach or way to solve it. Josh and Team, kept…
We've been using Castle Rock Imports for 7 years now for Audi, Lexus, Toyota and BMW repairs. They are reliable, easy to schedule and extremely fair with pricing and recommendations. We have had everything from oil changes, tire rotations and minor repairs to major work such as turbo replacement done. All repairs…
Tim and Josh are great, I’ve been using Castle rock imports for years and recommending them for just as long. I’ve take everything from an VW Passat, Mitsubishi Montero Sport to most recently my Lexus LX 470. They quickly diagnose problems, in this case faulty door actuator and bad ignition, they offer clear honest…
Visited castle rock imports for brakes. Best mechanics in Colorado with amazing service and prices
Tim/Josh and the guys at CR Imports did a fantastic job servicing our car. They gave us the estimate prior to proceeding with the repair, and had the car finished right at the promised time. Couldn’t be more pleased
We have serviced our Audi at Castle Rock Imports for a while now. They are fair and honest every time. They have always been professional, timely and knowledgeable with the services they have provided. We are confident our vehicles are serviced correctly at each visit. Highly recommended!!!
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 160 | — |
| General repairs & maintenance | 129 | — |
| Brakes | 56 | — |
| Auto maintenance | 47 | — |
| Brake service & repair | 42 | — |
| Wheel alignment | 33 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 31 | — |