Castle Rock Imports

These guys are the absolute best! We’ve brought both our Volkswagens in to be inspected and we’ll keep coming back! They are kind, professional, incredibly honest and they just go above and beyond. Our car has a piece that is no longer made and he exhausted his options trying to find the piece. Highest of praise to… Read full review

Fast, friendly, and honest service!. I will definitely come back for future auto repairs. Five stars!

The guys at CRI are great! They completed our car as promised, and for a reasonable price. They also gave me a heads up on upcoming maintenance. I won't take my car anywhere else.

Service for low mileage 2019 GTI. Recently moved to Castle Rock and this is the first time I’ve used CR Imports. Selected them for their very positive reviews and convenience to where I live. I was impressed by the friendliness of the folks there, their interest in my car and where I liked to drive it, and their… Read full review

As a gal dealing with my cars, I’m very happy with how good Castle Rock Imports service was. Highly recommend!

Castle Rock Imports is the best!!! The guys are all very professional, helpful, dependable and not to mention so very friendly!!! I am so happy to have been referred to them! Thanks, guys, for all your great service!!! Dorie

I have been taking my Lexus to them for 5 + years and appreciate the honesty and top quality of work that the team has always provided. It's refreshing to have TRUST in a company.

Phenomenal service!!! We now bring all of our cars to castle rock imports. Highly recommend!!! We have had 50K services, oil changes, etc. Always excellent!! Can’t recommend enough!

I've used Castle Rock Imports for my Porsche Cayenne (Diesel) for almost 6 years. They always do a great job and have wonderful customer service. **updated review - still can't say enough good things about Castle Rock Imports. As a single mom, it's so nice to know I can rely on this team to take care of my… Read full review

Excellent Service. Staff (Tim, Josh and Grayson) are all friendly, knowledgeable, and honest. They never try to upsell me on anything. They provide quality services, and the work was completed on schedule and at the quoted price.

Always great service! So trustworthy!

OK so, I've always had Japanese cars or American made- we got a vw and I was initially shocked at how much was needed just to find a good euro mechanic... now we have 2 cars and honestly a lot has to do with this shop... #1 they're local and remember who we are #2 all of the staff are stand up people who… Read full review

It’s great having my vehicle serviced at Castle Rock Imports. I like that they’re local, knowledgeable and great customer service. Highly recommend!

I highly recommend. Professional and polite.

Allways a pleasure to come here. Excellent people and excellent. Allways take care of your vehicle

Several services completed… the team is excellent from scheduling, great pricing, work quality, and communication. I look forward to continued work with such a conscientious and local business.

This shop does excellent work. Highly recommended.

Can’t recommend Castle Rock Imports enough. Josh and Grayson are both wonderful to deal with. We’ve taken both of our vehicles here and each time we appreciate their honesty, great service, and all around how kind and helpful they are!

Castle Rock Imports has serviced all of our vehicles for years. They are quality people who do excellent work. They’re the best in town.

I'm so thankful to have Castle Rock imports nearby. I have been going to them for service for the past three years and have been more than satisfied. They are reliable, fair priced, and typically very accommodating with regard to scheduling. I appreciate the fact that they don't try to upsell you on service needs,… Read full review

I'm so glad I found Castle Rock Imports! I bring my aging Mercedes here for all services and issues, and always leave with a smile on my face - everyone here is friendly and honest, the prices are very reasonable, and I'm confident that they've checked out my car carefully before I drive away. I highly recommend Castle Rock Imports.

Finally found a knowledgeable, reliable and trustworthy mechanic in Castle Rock! Will not take our vehicles anywhere else. Have been a huge help for our family and getting our teens into safe vehicles. They have helped fix mechanical issues in a 2003 Lexus when no one else could figure out what was wrong. No issues… Read full review

We’ve been going to Castle Rock Imports for years, and they’ve always been great to us. The staff is honest, straightforward, and really good at what they do. They take the time to explain things, never try to upsell, and their work is always solid. It’s hard to find a mechanic you actually trust, but these guys… Read full review

I’ve been taking my cars to Castle Rock Imports for service since I moved to Colorado. The inspections are very detail oriented. Any recommended repairs include details such as measurements of remaining wear on components for example. They’re happy to show you any issues they find. The work they do is extremely… Read full review

Tim, Grayson and Josh take care of our vehicles. We are confident in the quality and value of their work.

ALWAYS a great experience at Castle Rock Imports! We have taken 3 different cards to them for a variety of services, they have always been quick, knowledgeable, kind, informative, and reasonably priced. They recently did a brake and rotor job on my wife’s car while I was working out of town; they dropped her off… Read full review

I have been going to Castle Rock Motors for many years now. I always receive truthful assessments of the car issues and usually more than one option for resolution. Work is always excellent. I refuse to go anywhere else if my car needs repairs (other than oil changes).

This is the ONLY place to have your foreign cars serviced. I have brought both my Mercedes Benz and my Porsche Macan to this shop for 6 years and they always to an outstanding job. The work is professional, and the prices are always reasonable. My cars are always ready when promised. And I really like all of the… Read full review

Castle Rock Imports has always been honest and has kept my Audi Q3 running its best!. Josh has always been professional as well as other staff. I am sad we now live in TX I hope to find an Import mechanic shop that is even 1/2 as good..... Wish me lots of luck! Amanda Wooten

Outstanding shop, great professional work. Honest and trustworthy people. My vehicles have been in their talented hands for decades.

Tim and his team are some of the most knowledgeable, reputable, and thorough mechanics I've ever worked with. Their knowledge of Toyotas (and other vehicles) matches or exceeds anything I've ever seen from even factory service. To top it all off, their prices are some of the most reasonable I've seen in Douglas… Read full review

Great team! Honest and professional, I won’t be going anywhere else!

General maintenance check up. A totally painless, as usual, experience. We've been using them for a number of years. Convenient, prompt, easy to access for appointments, courteous, friendly and efficient. Highly recommended.

Exceptional Experience! From the customer service to the work done, everything was to perfection. Anyone near Castle Rock would be crazy not to go here.

I am so thankful for Tim and the crew at Castle Rock Imports. They go above and beyond with attention and care for me and my vehicle! It's not often you can find an auto shop that is honest and does impeccable work, but Castle Rock Imports delivers!

Castle Rock Imports is professional, efficient, friendly, and they go above and beyond expectations every time. Definitely recommend!

Tim and Josh are always so helpful and their mechanics always do a great job! They go out of their way to make sure every customer is happy. I will continue to recommend this business!

Thankful to have found a thoughtful and thorough mechanic in Castle Rock. They call and check on my car, they have helped me with a ride before, they help me budget repairs over time if needed. I can call with questions or help and they always do their best to point me in the right direction. No further issues… Read full review

Only place we trust with our cars. Honest, reasonable and timely. Tim and Josh will explain problem, options and necessary repairs without pressure. Work is always guaranteed....never have had a single issue.

Got me fit into a busy schedule and got it done faster than they even said they would!

The team at Castle Rock imports is friendly, courteous, reliable and responsive. Services are not over priced. Highly recommended.

If you have a German car, this is the only place to take it in Castlerock. Excellent customer service and flawless execution every time!

This place is the best, and the only place I'll ever go for any car maintenance. Highly recommend!

The team at CR Imports are fantastic!! The work is done when they say it will be done and the prices are very reasonable. We are having both of our cars serviced at Castle Rock Imports! US Army Vet

Best vehicle and customer service in Colorado.

This place is amazing! My car had a severe mouse infestation- it was so awful and required so much work to take care of. Tim and the crew were so kind, patient, and communicative throughout the entire process. They have gained a customer for life!

Great service. Timely and well priced.

We always receive quality service in the maintenance and repair of our vehicles. Excellent customer service.

I been doing business with Castle Rock Imports for over 20yrs.There the best in Castle Rock.

Friendly and great overall service! I have used Castle Rock Imports on several occasions and have always appreciated their professionalism, efficient communication and quality of work.

Great experience! Got me in without an appointment and resolved the issue with my vehicle quickly and accurately. I’m now a customer for life!

Great experience as always.

I have taken my BMW 3 series twice for service. Castle Rock Imports is professional, honest and their services are fairly priced. Definitely my go to for any service/maintenance for my BMW.

Grayson and all the guys at Castle Rock Imports always take care of my cars. It’s always easy to set up an appointment and have them do the work.

Castle rock imports is amazing. They know me by name and make sure my vehicle is well taken care of. Highly recommend especially if you own a German vehicle like a Mercedes!

Castle Rock Imports is the only place I take my vehicles. We have been going to them for over 10yrs and appreciate how honest they are. Always take care of us and keep the vehicles safe. The work is always done in a timely manner and with a smile!

We take both of our vehicles to CR Imports for just about everything. The location is safe, the customer service is top notch, and both of our vehicles are purring like kittens. Highly recommend!

We have been taking our cars to Castle Rock Imports for almost 20 years and I would never trust any other shop with our vehicles. Tim, Josh and the rest of the crew always provide excellent, honest, and timely service, no matter the issue. We appreciate that they never try to sell us on something the car doesn't… Read full review

Josh was extremely helpful and called me each day to check in and give me a progress report even after I told him I was in no rush to get the car back. I have a 2007 Volvo with 162k miles so the value of the car is quite low. Josh took this into consideration and offered suggestions on the most affordable/sensible… Read full review

I always have a great experience with CR imports and wouldn’t take my car anywhere else. Honest, reliable, friendly, and helpful and knowledgeable.

I have been taking my cars here since 1998. Never had an issue, never been sold something I didn't need. Everyone is extremely helpful and competent. I've even had them diagnose used cars I've wanted to purchase before I've purchased and am always happy with the results. I dont think I will ever trust anyone with… Read full review

These guys did a great job on my beloved Sequoia which needs a timing belt replaced every 100,000 miles. While the hood was up they even swapped in a new alternator for me which I was planning to do on my own. Great guys, great job!

The staff is very knowledgeable and extremely customer service oriented. Refreshing in these times.

Outstanding place of business always able to accommodate me and get me in and out in a timely manner very friendly and extremely knowledgeable staff would 100 percent recommend them to any one any tme

We had our glc300 coupe serviced last week. They did an oil change(A3 service ) and also fixed the rear brakes. Everything was done perfectly. Everyone there is so enjoyable. Thank you castle rock imports.

Castle Rock Imports provides great service at very reasonable prices. They have a professional highly trained staff who excel in the workmanship they provide! We have all three of our vehicles (Audi, Lexus, and Mercedes) serviced by them.

We brought our second vehicle to Castle Rock Imports based on the great service experience by a great team with our first vehicle. The recommended service interval work was handled along with a transmission seal replacement plus wheel alignment. Easy to schedule, fair pricing and on-time completion.

Great customer service. Car was done before it was scheduled. They have worked on a few of my cars and have been above and beyond helpful every time.

We love Castle Rock Imports. Very honest and trustworthy advice, we know we are only getting the repairs that are necessary at the time. Great prices too. If you've ever felt like you were overcharged at a mechanic, or had unnecessary repairs, go to Castle Rock Imports and know your car will be taken care of in a friendly and professional manner!

I’ve been a loyal customer with CRI for 22 years, Tim and Josh really know their stuff. Highly recommend these guys for ALL automotive repairs.

I've been going to Castle Rock Imports for quite a few years now for my 2 different Mercedes and a Nissan. Tim, Josh and the whole staff are great to work with and they never charge you for un-needed repairs. They've always been honest and straight forward with everything my vehicle needs or doesn't need. I do… Read full review

Great affordable repairs and service on my Audi. Glad I found the team at Castle Rock Imports.

Josh and team did a great job with my Audi on its 55K service. So much easier than going to the dealer and cheaper than the Audi Care alternative. The work was done on-time at the estimated price. The shuttle services makes it very convenient. I'll be using them again for other vehicles. So nice to have a quality repair and service solution nearby.

HIGHLY RECOMMEND. I moved to the area just over two years ago and could not be more thankful for Castle Rock Imports. After cautiously bringing my car to the shop the first few times, I found their prices to be reasonable, their advice to be invaluable, and the dependability of the repairs to and maintenance of my cars to be very liberating.

CRI has been my go-to for a decade for both of our cars, from oil changes to engine overhauls. Too many extra courtesies to mention, but on every occasion they've dropped what they're doing to immediately address any warning light, or tire inflation concerns I've had. They top fluids off just as a courtesy. Being… Read full review

The service at Castle Rock Imports is terrific. My car was finished on time. I have had no issues since I picked it up. Grayson is new but very helpful. Josh is always friendly. I also received a follow-up call to make sure the car is running well.

Castle Rock Imports is hands down the best service company I’ve ever used. Tim and Josh are real pros and the mechanics there are the best. I’ve been taking all my vehicles and my kids’ cars there for years and they have always saved us money and headaches compared to going anywhere else. Don’t go anywhere else!!!

I Love Castle Rock Imports! Their work is always spot on and they are trustworthy. Last year I brought my truck in thinking my bakes pads were going bad (I felt a little shuddering). They checked the brakes and told me that the pads still had life in them and to recheck them in 6 MOs. They could have easily gone… Read full review

Best place in town. Have taken all my cars to them and I know they are not trying to push something on me that I do not need. They take the time to talk to you about everything they are seeing and recommendations. I am not one that knows everything about cars but know I can trust these guys. Highly recommend, will not go anywhere else.

Excellent customer service.