Castle Rock Imports

I took my Porche Macan in for an oil change and replacement of rear brakes. Excellent experience from start to finish! They were very accommodating with my schedule, had the best prices around, and took the time to answer all of my questions. The service was completed quickly, and the entire process was easy and stress-free. Highly recommend!

I had a literal car emergency today and the guys at Castle Rock Imports came through for me like they always do. I can’t say enough good things about the service, the friendly staff, the quality of their work, etc… I highly recommend Castle Rock Imports!!!

These guys are fantastic. Professional and great communication. Highly recommend.

These guys are the absolute best! We’ve brought both our Volkswagens in to be inspected and we’ll keep coming back! They are kind, professional, incredibly honest and they just go above and beyond. Our car has a piece that is no longer made and he exhausted his options trying to find the piece. Highest of praise to… Read full review

The guys at CRI are great! They completed our car as promised, and for a reasonable price. They also gave me a heads up on upcoming maintenance. I won't take my car anywhere else.

Service for low mileage 2019 GTI. Recently moved to Castle Rock and this is the first time I’ve used CR Imports. Selected them for their very positive reviews and convenience to where I live. I was impressed by the friendliness of the folks there, their interest in my car and where I liked to drive it, and their… Read full review

Consistently great service with knowledgeable staff. My family and I have been coming here for years for everything from oil changes to hard to diagnose engine sounds.

Very clean and professional business. Grayson was helpful and explained everything up front. Would recommend this business!

I’ve been taking my vehicles to Castle Rock Imports for over a decade and they’re incredibly efficient, communicative and it’s very easy to get in for service.

I have been taking my Lexus to them for 5 + years and appreciate the honesty and top quality of work that the team has always provided. It's refreshing to have TRUST in a company.

Phenomenal service!!! We now bring all of our cars to castle rock imports. Highly recommend!!! We have had 50K services, oil changes, etc. Always excellent!! Can’t recommend enough!

I've used Castle Rock Imports for my Porsche Cayenne (Diesel) for almost 6 years. They always do a great job and have wonderful customer service. **updated review - still can't say enough good things about Castle Rock Imports. As a single mom, it's so nice to know I can rely on this team to take care of my… Read full review

Excellent Service. Staff (Tim, Josh and Grayson) are all friendly, knowledgeable, and honest. They never try to upsell me on anything. They provide quality services, and the work was completed on schedule and at the quoted price.

Excellent service and customer interaction 10 +

Always great service! So trustworthy!

OK so, I've always had Japanese cars or American made- we got a vw and I was initially shocked at how much was needed just to find a good euro mechanic... now we have 2 cars and honestly a lot has to do with this shop... #1 they're local and remember who we are #2 all of the staff are stand up people who… Read full review

Good experience. 30000 mile service for my Subaru Outback.

It’s great having my vehicle serviced at Castle Rock Imports. I like that they’re local, knowledgeable and great customer service. Highly recommend!

I won’t trust anyone else with my X5! Josh and Grayson are absolutely awesome to work with. Honest, reliable, and top-notch service — which is hard to find these days

Allways a pleasure to come here. Excellent people and excellent. Allways take care of your vehicle

Several services completed… the team is excellent from scheduling, great pricing, work quality, and communication. I look forward to continued work with such a conscientious and local business.

This shop does excellent work. Highly recommended.

Can’t recommend Castle Rock Imports enough. Josh and Grayson are both wonderful to deal with. We’ve taken both of our vehicles here and each time we appreciate their honesty, great service, and all around how kind and helpful they are!

Castle Rock Imports always does a great job. Great trustworthy service!

First time at this location and I receive an amazing customer service with full attention to details from start to finish. Greyson was amazing and very hospitable!

They take amazing care of me and my cars, as always!

I'm so thankful to have Castle Rock imports nearby. I have been going to them for service for the past three years and have been more than satisfied. They are reliable, fair priced, and typically very accommodating with regard to scheduling. I appreciate the fact that they don't try to upsell you on service needs,… Read full review

Finally found a knowledgeable, reliable and trustworthy mechanic in Castle Rock! Will not take our vehicles anywhere else. Have been a huge help for our family and getting our teens into safe vehicles. They have helped fix mechanical issues in a 2003 Lexus when no one else could figure out what was wrong. No issues… Read full review

We’ve been going to Castle Rock Imports for years, and they’ve always been great to us. The staff is honest, straightforward, and really good at what they do. They take the time to explain things, never try to upsell, and their work is always solid. It’s hard to find a mechanic you actually trust, but these guys… Read full review

I’m new in town took my vehicle to Castle Rock Imports for an oil change and inspection. Grayson at the front desk was very friendly, knowledgeable, and communicative. I was extremely happy with the way they took care of my vehicle. I even got a ride to and from home from Tim! Fantastic experience all around! I highly recommend them!

I’ve been taking my cars to Castle Rock Imports for service since I moved to Colorado. The inspections are very detail oriented. Any recommended repairs include details such as measurements of remaining wear on components for example. They’re happy to show you any issues they find. The work they do is extremely… Read full review

Fast, fair and friendly.

I went in as a first time customer for an oil change. They found an issue and were very honest about what they found and did not over charge me for anything. I would highly recommend them, and I will be going back to them for all of my needs for my MB and will be bringing my Audi in as well in the future.

Tim, Grayson and Josh take care of our vehicles. We are confident in the quality and value of their work.

ALWAYS a great experience at Castle Rock Imports! We have taken 3 different cards to them for a variety of services, they have always been quick, knowledgeable, kind, informative, and reasonably priced. They recently did a brake and rotor job on my wife’s car while I was working out of town; they dropped her off… Read full review

Castle Rock Imports was a great experience for our 4Runner! Our Tacoma is next. Grayson had exceptional communication, taking time to listen to my requests and give explanations! Thank you to all who took care of us!

My 2018 Audi Q5 has 110,000 miles and I have taken my car religiously to the dealer for every check up. At every check, there was something around $2000 that "needed" to be fixed right away. After the last time, I told them not to make the repair and came home and called Castle Rock Imports and talked to them about… Read full review

Great team, very helpful and knowledgeable, will definitely be back!

This is the ONLY place to have your foreign cars serviced. I have brought both my Mercedes Benz and my Porsche Macan to this shop for 6 years and they always to an outstanding job. The work is professional, and the prices are always reasonable. My cars are always ready when promised. And I really like all of the… Read full review

The best place to have German cars serviced. I take both my Mercedes and Porsche here for service and they do an outstanding job. The services are done quickly at a fair price, and the costs are much lower than having cars serviced at the dealership. They never try to convince me to do services that are not… Read full review

Outstanding shop, great professional work. Honest and trustworthy people. My vehicles have been in their talented hands for decades.

I’ve been taking my VW to CR Imports for years. They are quick, honest and convenient. Last week they even replaced the battery in my key fob for free! Keep up the good work.

I am so thankful for Tim and the crew at Castle Rock Imports. They go above and beyond with attention and care for me and my vehicle! It's not often you can find an auto shop that is honest and does impeccable work, but Castle Rock Imports delivers!

Thankful to have found a thoughtful and thorough mechanic in Castle Rock. They call and check on my car, they have helped me with a ride before, they help me budget repairs over time if needed. I can call with questions or help and they always do their best to point me in the right direction. No further issues… Read full review

Great service and pricing, highly recommend. Will be taking my Tundra and my wife's Highlander here from now on. Edit: Still going here and will continue going here. Great service!

Only place we trust with our cars. Honest, reasonable and timely. Tim and Josh will explain problem, options and necessary repairs without pressure. Work is always guaranteed....never have had a single issue.

Got me fit into a busy schedule and got it done faster than they even said they would!

I trust them with my Subaru Forester XT. They serviced my car within the estimated timeframe and I was pleasantly surprised at the price considering the XT is a turbo. Everyone that I spoke to was very nice and professional.

The team at Castle Rock imports is friendly, courteous, reliable and responsive. Services are not over priced. Highly recommended.

If you have a German car, this is the only place to take it in Castlerock. Excellent customer service and flawless execution every time!

I've been going to Castle Rock Imports for well over a decade. I can't image going anywhere else.

Best vehicle and customer service in Colorado.

This place is amazing! My car had a severe mouse infestation- it was so awful and required so much work to take care of. Tim and the crew were so kind, patient, and communicative throughout the entire process. They have gained a customer for life!

This place is the best! Only place I will go for my automotive needs. Highly recommend.

Great service. Timely and well priced.

We always receive quality service in the maintenance and repair of our vehicles. Excellent customer service.

Castle Rock imports is the only auto shop my family and I take our vehicles. They’re honest, dependable, and provide fair prices. No others auto shop in Castle Rock compares to them. ⭐️⭐️⭐️⭐️⭐️

Friendly and great overall service! I have used Castle Rock Imports on several occasions and have always appreciated their professionalism, efficient communication and quality of work.

Castle Rock Imports is my go to maintenence and repair shop for my vehicle. Great service! Fair price! Trustworthy!

They have done a lot of work over the years on my 2004 Audi A6 and I have never been disappointed with it. They let me know when something doesn't need to be done and gives me good information on things to avoid (i.e. don't use the emergency brake). They always update me with the status of the car and if they find… Read full review

Thank you for taking good care of my 04 Audi. The service here is honest, efficient, affordable and professional.

Always bring my car here no matter what the issue. They're always extremely friendly and knowledgeable.

Castle Rock Imports has provided the best and most honest service I’ve ever experienced for auto repair. I never question their diagnosis and recommendations, as they have been honest about current state of the vehicle and how necessary repairs are - or aren’t as the case may be. We have 3 BMW vehicles we have… Read full review

Grayson and all the guys at Castle Rock Imports always take care of my cars. It’s always easy to set up an appointment and have them do the work.

Super fast service! Very friendly staff and office doggo! Highly recommend Castle Rock Imports for anything regarding your vehicle. They don’t try to sell you stuff you don’t need. Honest, clear communication and great quality work. Wouldn’t go anywhere else in the Castle Rock/ Castle Pines area!!

Castle Rock Imports is the only place I take my vehicles. We have been going to them for over 10yrs and appreciate how honest they are. Always take care of us and keep the vehicles safe. The work is always done in a timely manner and with a smile!

We take both of our vehicles to CR Imports for just about everything. The location is safe, the customer service is top notch, and both of our vehicles are purring like kittens. Highly recommend!

Always great service at a fair price. Thank you!

I have been coming to Castle Rock Imports for years. We have received many oil changes; Brake repair and I believe my Camry had a water hose or something along those lines repaired with them. They are always honest, and their prices are usually better than most places. When searching for a new car they helped give… Read full review

Tim, Josh, and Greyson at the front desk are awesome. They are always friendly, knowledgeable, and honest. Pricing is fair and they don't give the run around. I wont take my vehicle anywhere else.

Honest assessments, consciencess repair and fair treatment. Castle Rock Imports has maintained my Toyotas and Mercedes for 20 years. I ventured off to test a "deal" on A Service with another serviceprovider. Big mistake. It cost me dearly. I will not do that again!

My family has been coming to Castle Rock imports for more than 20 years. We trust Tim and Josh to give us their honest opinion on repairs needed and always a fair cost. Thank you for continuing to serve us!

I recently purchased an Audi A4 that was having alignment problems. I took it to Castle Rock Imports. The whole staff was friendly and diagnosed the problem. It was nothing they could fix because it had mismatched tires. The Team did not try and upsell me or get me to purchase anything I did not need. They were very… Read full review

I always have a great experience with CR imports and wouldn’t take my car anywhere else. Honest, reliable, friendly, and helpful and knowledgeable.

I have been taking my cars here since 1998. Never had an issue, never been sold something I didn't need. Everyone is extremely helpful and competent. I've even had them diagnose used cars I've wanted to purchase before I've purchased and am always happy with the results. I dont think I will ever trust anyone with… Read full review

Castle Rock Imports provides excellent service. They explain everything, don’t gouge you and are honest. They even called a week later to see if I was happy with the service and when I explained I was but that I also hadn’t driven the car they explained the risks associated with not driving my car when it’s cold out. I highly recommend.

Excellent service, ready on time, friendly and courteous staff.

Professional clean work on time on estimate, explained tire light icon

I have been shopping around for years when I moved here for the right mechanics. And Castle Rock Imports has the mechanics you keep around! They may not be the cheapest place in town, but I truly believe the quality is there. And to keep your cars lasting as long as they should, you’ll have a Fantastic team you can… Read full review

Took my 2017 Mercedes GLS500 to Castle Rock imports as a first time customer. The initial quote for transmission fluid change was a bit shocking, but after a call with the dealership I realized the quote was about a 30% savings over what the dealership would have charged for the exact same service. They were… Read full review

Fast diagnosis and fair pricing. The staff was very friendly and courteous. I am making Castle Rock Imports my go to mechanics.

Very pleased with their service on my A4 Audi. Highly recommend!

I bought my car from my mom and she has been going here for years. To make sure my car is the best it can be I continued to go here for any car maintenance or troubles I may have. The workers are very sweet and honest and keep my car running. They don’t do anything extra your car doesn’t need helping you save on time and money 10/10 recommended!

We love Castle Rock Imports. Very honest and trustworthy advice, we know we are only getting the repairs that are necessary at the time. Great prices too. If you've ever felt like you were overcharged at a mechanic, or had unnecessary repairs, go to Castle Rock Imports and know your car will be taken care of in a friendly and professional manner!

I have used Castle Rock Imports the last three years for service and maintenance on both our Honda and Subaru. I think their charges/prices are competitive and find the staff & technicians friendly, helpful, informative, and attentive to questions we might have. I recently had a problem with a weak battery in my… Read full review

Castle Rock Imports is a wonderful repair/service shop. I did my research on what needed to be done to repair my AC, searched for pricing on parts and availability. I then contacted CRI and they confirmed that my research was correct and validated the pricing expectations. They were able to get my AC compressor in… Read full review

I have used Castle Rock Imports for all my cars for the last 10 years. Always excellent service with good communication.

Castle Rock Imports was extremely helpful when I called in and asked questions about servicing my car. They were able to schedule me in the same week, and looked into other minor issues with my car that were bothering me. I will definitely use them again.

The team at Castle Rock Imports did a great job and provided excellent service. They were super quick to get me in and check out everything with my car, change my oil, and have my brakes looked at and replaced. Everything has been running smoothly since and is as good as new! Thanks for your help, I appreciate it!

I've never had a better experience at an auto repair shop. I have taken my Volvo S40 and my Nissan rogue sport to this shop for years. Tim and all other employees are seriously amazing and have such honest kind hearts which is rare in the industry. I can give my word and would fully trust them with anything and all things vehicle!

I've been taking my cars to Tim and Josh for almost 20 years. They've always been fair and straightforward. They're people that you can trust to do a great job.

Fantastic and quick service! They even called to follow-up and make sure all is well. See you on my next maintenance!

I've been going to Castle Rock Imports for quite a few years now for my 2 different Mercedes and a Nissan. Tim, Josh and the whole staff are great to work with and they never charge you for un-needed repairs. They've always been honest and straight forward with everything my vehicle needs or doesn't need. I do… Read full review

HIGHLY RECOMMEND. I moved to the area just over two years ago and could not be more thankful for Castle Rock Imports. After cautiously bringing my car to the shop the first few times, I found their prices to be reasonable, their advice to be invaluable, and the dependability of the repairs to and maintenance of my cars to be very liberating.

CRI has been my go-to for a decade for both of our cars, from oil changes to engine overhauls. Too many extra courtesies to mention, but on every occasion they've dropped what they're doing to immediately address any warning light, or tire inflation concerns I've had. They top fluids off just as a courtesy. Being… Read full review

Always a pleasant experience! These guys are honest and communicate well, I trust them completely!

The service at Castle Rock Imports is terrific. My car was finished on time. I have had no issues since I picked it up. Grayson is new but very helpful. Josh is always friendly. I also received a follow-up call to make sure the car is running well.

This is the first time, we used Castle Rock Imports. I was very happy with the prompt service received! We made an appointment, they were on time, were finished with the service in the time promised. My car was parked in the front and ready to go. Reasonable prices too! We will use them again. :)

Castle Rock Imports is hands down the best service company I’ve ever used. Tim and Josh are real pros and the mechanics there are the best. I’ve been taking all my vehicles and my kids’ cars there for years and they have always saved us money and headaches compared to going anywhere else. Don’t go anywhere else!!!

Best place in town. Have taken all my cars to them and I know they are not trying to push something on me that I do not need. They take the time to talk to you about everything they are seeing and recommendations. I am not one that knows everything about cars but know I can trust these guys. Highly recommend, will not go anywhere else.

Castle Rock Imports is the best place I have ever been. This company is ran by honest and loyal mechanics. I love this place and they do really good work.

I've taken my Subaru in twice to Castle Rock Imports (60k mile tune up, battery, brakes, headlights, oil change) and both times they have been awesome to work with. Communication was great and they always gave an honest assessment of the status of my car. I trust these guys with my car.

We've been using Castle Rock Imports for 7 years now for Audi, Lexus, Toyota and BMW repairs. They are reliable, easy to schedule and extremely fair with pricing and recommendations. We have had everything from oil changes, tire rotations and minor repairs to major work such as turbo replacement done. All repairs… Read full review

I have been going to Castle Rock Imports for 20years. They have always been reliable and honest with me through the years. I value their assessments of my cars, and opinion of what may need to be done in the future. They have my back. Castle Rock Imports has my HIGHEST Recommendation

I have had two great experiences with Castle Rock Imports recently. I called, not being a previous customer, with an error message showing on my Volvo XC60. I was on the way to take my kids to school and to head to work. It caused some alarm as the error message said to pull over immediately. I spoke to someone at… Read full review

The team at Castle Rock Imports is top notch! They provide great work, at a fair price, all done in a timely manner. I've taken both of the Audi's I've owned to them and they have never let me down! On top of that, all of the guys I have worked with at the front desk have very professional communication skills! You… Read full review

I have been a customer of Castle Rock Imports since 2007. They have always been extremely professional and reliable. They explain all issues and repairs in great detail and I have recommended their business to many other people. I have never heard any of those people say anything negative about this shop. They do… Read full review

Great and fast service. Nice dog too.

Great service, fair prices. Would highly recommend anyone with an import to visit their shop for dealer quality services.

We have been bringing our Mini Cooper to Castle Rock Imports for many years…and they still amaze us with their service! When we arrived, Josh quickly came out to diagnosis the issue, within minutes of our arrival. We were expecting to have to pay over $1600 for a major repair…they called and said they were able to… Read full review

Castle Rock Imports is wonderful! They do great work and never charge me for services I don't need. I have had multiple vehicles serviced by them and they always ensure that I fully understand (and approve) any maintenance I need that I wasn't expecting. They keep my old car running safely, but never suggest… Read full review

When I walked in their were friendly and up beat. They gave me a ride home while I waited for the service to be done. The vent system in my car was blowing out a sticky smell. They changed the filters and sprayed the area to kill any bacteria. Great service!!

Great Service at Castle Rock Imports over the years - on different German made cars - love the professionalism and the attention to detail. One of the best indy shops I know, thank you Tim and Josh!

Great customer service and quality work!!!!

First time going here, but very happy with the service and friendliness of the staff. I’d recommend friends and family here. Thank you!

I have been going to CR Imports for many years. I have had BMW, Subarus and Toyota all serviced by Tim and his staff. Honest, excellent, timely and reasonably priced service!

My wife and I have been using Castle Rock Imports for many years. After receiving an estimate from a local tire center franchise for a complete tie rod replacement, I contacted Josh at Castle Rock for a second opinion. While the tie rods did need replacing the professional courteous service and a price $400 less… Read full review

My parents and I have been going to Tim and Josh ever since I was driving. Not only do they do great repairs on cars, but they are so trustworthy. If they tell you your car needs something you know you actually do. They also feel like family in the way they take care of you. I will never go to anyone else even if it… Read full review

Been using Castle Rock Imports for a few years now for regular maintenance. They are always friendly, available for appointments and last minute walk-ins, accurate service time frames, and decent pricing. Never had them try to oversell or make things up that "need done" - this is a huge bonus and rare to find in… Read full review

I had scheduled maintenance preformed on my 2012 Honda Accord. Saved over $300 compared to quote from a Honda dealership. My Honda has never run better. Improved MPG by 4gal highway, 2gal city. Josh and Tim are top drawer, always friendly and sincere. They obviously have a great team of Technicians with state of the… Read full review