ROOFING CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%25+3.8Craft & service 20%85+17Value 10%5+0.5Momentum 8%92+7.4Track record 7%98+6.9Accountability 5%89+4.5Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%25+3.8Craft & service 20%85+17Value 10%5+0.5Momentum 8%92+7.4Track record 7%98+6.9Accountability 5%89+4.5Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORECastle Roofing Atlanta, GA
Better than 37% of roofing contractors · #44 of 70
4.9★654 Google reviewsGoogle star rating as shown on Google Maps.
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
90%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Castle Roofing Atlanta, GA for paint indoors
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Paint indoors”
Walter11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
They were incredibly professional and responsive. We had damage to our roof after a fallen tree and wind storm. Castle came out with an estimate, fixed our roof, and found/fixed the source of a leak in our attic. We’ve had no problems ever since and will definitely call them again if we ever need more roofing work.
Paint indoorsPaintingDrywall repair+ Responsiveness+ Quality+ Professionalism
Nathan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great work done
Paint indoors+ Quality
vs category
Blue = Castle, grey = roofing contractors average
Rating over time
Price
$1.7k-84% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 36%Reasonable 59%Overpriced 4%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%25+3.8Craft & service 20%85+17Value 10%5+0.5Momentum 8%92+7.4Track record 7%98+6.9Accountability 5%89+4.5Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
15
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
25
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
85
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
5
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
92
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+179 / −1
Professionalism
+197 / −2
Responsiveness
+195 / −2
Punctuality
+161 / −2
Value
+130 / −1
