ROOFING CONTRACTORS · ATLANTA, GA
Castle Roofing Atlanta, GA logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%25+3.8Craft & service 20%85+17Value 10%5+0.5Momentum 8%92+7.4Track record 7%98+6.9Accountability 5%89+4.5Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE

Castle Roofing Atlanta, GA

Better than 37% of roofing contractors · #44 of 70

4.9★654 Google reviewsGoogle star rating as shown on Google Maps.
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
90%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Castle Roofing Atlanta, GA for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$2,000–4,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.71%

All 31 Google reviews tagged “Roof damage repair” · showing 20

★★★★★ Stephen · a month ago

We appreciated the Castle team helping us with repairs on our roof damaged by a tree in Chamblee. Communication was clear and professional throughout the entire process, and the crew completed the repairs quickly. The workmanship is high quality and the repairs look great.

Great priceRoof repairRoof damage repair
★★★★★ Hunter · 2 months ago

The team was really great. They quickly reached out, made scheduling easy, and fixed my roof same week.

Reasonable priceRoof repairGutter cleaningRoof damage repair
★★★★★ Jang · 6 months ago

Charlie and Joaquin were helpful and explained everything really well so I could understand everything that was going into the roof repair for a leak I had. They also gave really great tips for preventative maintenance that I could do myself going forward!

Paid $1–2,000Reasonable priceRoof inspectionRoof repairRoof damage repair
★ Ariel · Edited 8 months ago

I’ve used Castle Property Services twice for leak-related issues. The first was related to a builder issue, and the second involved an exposed nail that had fallen through and was causing a leak. I paid approximately $3,000 for that repair. About a week ago, a separate piece of the structure came off completely and…

Paid $2,000–4,000OverpricedRoof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Abby · a year ago

These guys exceeded expectations. They are truly the most professional contractors I have worked with. They took care to get to the root of my leak issue, communicated timeline and scope of work well and kept the site super clean. I am very happy with the repair and would trust them for future roofing and repair jobs.

Reasonable priceRoof damage repairService not listed
★★★ Diem · a year ago

I recently hired Castle Roofing Atlanta for a renovation project. Overall, the work was okay, but I expected a higher standard in both execution and professionalism. One of my main concerns was the lack of cleanliness at the worksite—they did not maintain a tidy area during or after the job. Additionally, they…

OverpricedGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Andrew · 3 years ago

They professionals that Castle Roofing sent out were very professional and good at their work. They hammered away from start to finish until the job was done and did a fine job cleaning up after the job was over. One plus about going with Castle is that they do sectional repairs when many roofing companies won't…

Attic venting repairsGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Declan · 3 years ago

They did a thorough job and it turned out really well.

Roof damage repair+ Quality+ Value
★★★★★ Gary · 3 years ago

Jose Vega and his team replaced a flat roof over my deck. There was considerable siding damage which was repaired. The work was excellent and I am totally pleased with the results.

Roof damage repairRoof inspection+ Quality+ Professionalism+ Value
★★★★★ christopher · 3 years ago

This was my first time using Castle. I was very pleased with their work. When the repairmen first came to appraise the job, he showed up on time , was courteous and professional. The price he quoted was the a fair price for the work. He had the same standard for the job, on time, proficient and courteous. When the…

Attic venting repairsRoof damage repair+ Punctuality+ Quality+ Professionalism
★★★★★ Dawnn · 3 years ago

Castle Roofing is an amazing company to do business with. They were able to pinpoint exactly what was wrong with our roof, why it was leaking and offer suggestions for that particular problem as well as others! We had multiple companies come out to try and find the problem but they failed. Thought it was repaired…

Roof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Michelle · 3 years ago

Amazing service. Samantha was so helpful and explained everything so I could easily understand. I wouldn’t use anyone else for repairs on my rentals down here. They are affordable and reliable and respected my time and my schedule. They gave me quality service and I’m happy with the overall work. If I could give 6…

Attic ventingAttic venting installationRoof damage repair+ Quality+ Professionalism+ Value
★★★★★ Catherine · 3 years ago

Great company to work with! Samantha is super responsive, friendly, and professional. Their team has great communication which makes my job easier. Thank you!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Jamal · 4 years ago

Repaired my roof they did a great job with the facial wood work that holds the gutters very impressive

Roof damage repair+ Quality+ Professionalism
★★★★★ Brandy · 4 years ago

Woke up to a bulging ceiling from an unexpected leak this weekend . Not wanting to wait I quickly reached out to several roof repair companies. None could see me until Monday but Castle worked around my schedule and got a technician out to review the damage. Still had to wait until Monday so they could get the…

Roof damage repair+ Responsiveness+ Punctuality
★★★★★ Jeremy · 4 years ago

They were punctual and professional. Jose provided great service. Samantha in the office was great with communications. Would gladly deal with them again should the need arise.

Roof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sidony · 4 years ago

Goes above and beyond to get the work done in a timely manner. Very professional and completely fulfilled all request.

Gutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Jason · 4 years ago

Both Samantha and Jose were a pleasure to work with throughout the process. Jose did a great job on the work and was a nice guy to talk to about what he was doing.

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Betty · 4 years ago

Juan and Luis did an excellent job repairing my roof. They were very professional when performing this work.

Roof damage repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Iyona · 4 years ago

The tech was very courteous and able to answer any doubts from the first day we called for the roof inspection. The turnaround for service was fast. The techs were professional and on time and did great job. Thank you for your service! Chris

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

Show more roof damage repair reviews (11 more) →

vs category

Blue = Castle, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.86★ (21 reviews)2024-Q2: 5.00★ (33 reviews)2024-Q3: 4.90★ (41 reviews)2024-Q4: 4.82★ (28 reviews)2025-Q1: 5.00★ (11 reviews)2025-Q2: 4.83★ (18 reviews)2025-Q3: 5.00★ (12 reviews)2025-Q4: 5.00★ (14 reviews)2026-Q1: 4.81★ (37 reviews)2026-Q2: 5.00★ (39 reviews)2026-Q3: 4.94★ (16 reviews)2026-Q4: 4.67★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.7k-84% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 59%Overpriced 4%Not sure 1%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%25+3.8Craft & service 20%85+17Value 10%5+0.5Momentum 8%92+7.4Track record 7%98+6.9Accountability 5%89+4.5Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
15
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
25
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
85
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
5
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
92
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+179 / −1
Professionalism
+197 / −2
Responsiveness
+195 / −2
Punctuality
+161 / −2
Value
+130 / −1

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