Analyzing 5,484,8045.5M ReviewsFor 14,84614.8K Experts

Experts Reviews · Company report
Castle Roofing Atlanta, GA logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%25+3.8Craft & service 20%85+17Value 10%5+0.5Momentum 8%92+7.4Track record 7%98+6.9Accountability 5%89+4.5Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCORE

Castle Roofing Atlanta, GA

Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 4.9★ from 654 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Castle Roofing Atlanta, GA is better than 15% of roofing contractors.F
15
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Castle Roofing Atlanta, GA is better than 25% of roofing contractors.D
25
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Castle Roofing Atlanta, GA is better than 85% of roofing contractors.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Castle Roofing Atlanta, GA is better than 5% of roofing contractors.F
5
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Castle Roofing Atlanta, GA is better than 92% of roofing contractors.A
92
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Castle Roofing Atlanta, GA is better than 98% of roofing contractors.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Castle Roofing Atlanta, GA is better than 89% of roofing contractors.A
89

Reviews for your job

Customers hired Castle Roofing Atlanta, GA for 8 kinds of job.

Castle Roofing Atlanta, GA for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 23

All 8 Google reviews tagged “Skylight repair”

VictorLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From the first call to the final inspection, the team was professional, responsive, and easy to work with. The work was done on time, the crew left everything clean, and the quality of the roof speaks for itself. Highly recommend to anyone looking for a company that actually delivers on their word.

Great priceSkylight repair
Chauntell9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Castle roofing did an amazing job on my roof. Very responsive and professional. Samantha and Juis were great. Thank you Update

Roof inspectionRoof repair+ Responsiveness
samantha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great . Joaquin is very knowledgeable and awesome !

Skylight repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company to work with! Samantha is super responsive, friendly, and professional. Their team has great communication which makes my job easier. Thank you!

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Lorraine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been a property manager for almost 10 years…. There were one of my first vendors that I worked with and still hanging strong! One of the BEST customer service vendors I continue to work with… 5 Stars for sure!

Gutter cleaningGutter repairsRoof inspection
MarciaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My skylight was leaking, and my roof was close to a 25 y/o. They did a complete tare off and repaired the skylight leak. I got quotes from 3 other companies, and they may not have been the least expensive but they were the most responsive, pluss they are licensed/insured.

Roof repairSkylight repair+ Quality
Janna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Castle! My father was in a bind and you guys were quick and efficient to get him taken care of. I know this was a crazy week in Atlanta. Your men were out there trying to take care of everyone that was affected by the storm. Thank you for what you do!

Attic ventingGeneral constructionGutter repairs+ Responsiveness+ Quality+ Professionalism
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Roof repairSkylight repair+ Responsiveness+ Value

Price

$1.7k-84% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair123$638–$8.2k
Roof inspection48$539–$12k
Gutter repairs41$371–$2.3k
Roof repair for storm & wind damage40$2.0k–$18k
Roof installation31$11k–$23k
Roof damage repair31$438–$2.7k
Gutter cleaning27—
Gutter installation17$638–$4.1k

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