iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty82−1.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#89 of 108 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 18%
4.8★★★★★161 Google reviews · 23 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for punctual arrivals, professional communication, and thorough cleanup after trimming, removal, and planting services. Pricing is generally described as fair, and crews are noted for handling complex jobs with care. However, several low-star reviews highlight a recurring issue with unresponsiveness to phone calls and emails for follow-up work or estimates, leading to frustration for some clients.
Google rating: 4.8 out of 5 from 161 reviews (93% five-star).
Reviews on this page: 161 Google reviews (154 with written comments, 20 with photos).
Owner responses: the business replied to 21% of reviews.
Most recent review: September 28, 2026.
Service: Tree Service serving Sunrise, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Castle Tree ArtTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Tree Art: 86/100 on this factor. Category median: 93.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Tree Art: 76/100 on this factor. Category median: 91.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Tree Art: 82/100 on this factor. Category median: 98.A
82
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Tree Art: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Tree Art: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Tree Art: 34/100 on this factor. Category median: 75.D
34
Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
4.8of 5
5 stars15093%
4 stars53%
3 stars00%
2 stars21%
1 star42%
Praise vs complaints
Phrases our text analysis found in 154 written reviews
98%praise
Praise41898%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price444%
Reasonable556%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8420%
Would recommend8019%
Staff & attitude7618%
Price & value7518%
Speed & response7317%
Communication194%
Honesty & trust184%
What customers talk about
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Max did a great job with the front yard installation, we found him through a referral and we are very pleased with the work.”
“I highly recommend Castle Tree Art and consider them outstanding professionals!”
“I will not use anyone else.”
“Within two days Castle Tree Art arrived and did a very professional job.”
“He carefully evaluated the job, provided a fair quote, and we agreed on a start date.”
“Called and spoke to Matt about getting an estimate after his compay was recommended on social media.”
“David was quick to respond and give us a quote, and had a crew out within two business days.”
“He was very communicative and he even adjusted the sprinklers so the plants could get proper watering.”
“If you're looking for a reliable tree service, I highly recommend David and everyone at Castle Tree Art.”
People customers mention
David26 reviews
Matt21 reviews
Palm5 reviews
Santos3 reviews
Palms3 reviews
Dave3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Castle Tree Art for 6 kinds of job. Pick one to see what they paid and said.
SShelly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have David and his crew come out and trim our Mango trees. From beginning to end, we had great service. David was quick to respond and give us a quote, and had a crew out within two business days. They did an excellent job and cleaned up all the debris. We will definitely have them back for more projects. Quick, efficient and reasonably priced.
Tree trimming & pruning
SSimon12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
A large double Royal Palm was hit by lightning in my yard. The trees were growing together for 20-years, and grew to over 30 feet. Dave and his crew came on time and methodically removed the Palm that took a direct hit. I called for his assistance, he came promptly and assessed what needed to be done. Within two…
DDeyaniraLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Max did a great job with the front yard installation, we found him through a referral and we are very pleased with the work. He was very communicative and he even adjusted the sprinklers so the plants could get proper watering.
Defintely will be calling again!
Great price
GGuy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
David and his crew went above and beyond beyond trimming several trees in my backyard and removing 2 Pam trees in my front yard. Best tree service around by far. They were very professional, efficient and cleaned up thoroughly after the job was completed. Fair price, best tree service around !
Great priceTree stump removalTree trimming & pruningTree removal
JJanet6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
David’s crew did an excellent job cutting back a massive Olive Tree hanging over my driveway and the neighbors. They also trimmed a tall palm tree in my backyard. They are truly artists and perfectionists my trees are now simply beautiful. David has all the proper equipment for whatever the job entails and no debris was left behind. Highly recommended.
Reasonable priceTree trimming & pruning
KKimberlee1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Thrilled with the work David, Santos, and his team did to remove a huge tree that had become unmanageable and dangerous between my house and my neighbors. Very tricky rigging work that they made look easier than it was. They did a great job grinding the stumps and left the yard immaculate. On the front end he…
We have David and his crew come out and trim our Mango trees. From beginning to end, we had great service. David was quick to respond and give us a quote, and had a crew out within two business days. They did an excellent job and cleaned up all the debris. We will definitely have them back for more projects. Quick, efficient and reasonably priced.
Services: Tree trimming & pruning
Response from the owner · a month ago
Hi Shelly, thank you so much for sharing your experience and for the wonderful 5-star rating! We’re delighted to know David and the crew provided quick, efficient service and left your property looking spotless after trimming your Mango trees. Knowing you found us responsive, professional, and reasonably priced means a lot. We look forward to assisting you again on your future projects.
S
Simon Lipton12 reviewsiTotal number of Google reviews Simon has written across all businesses on Google Maps, not just this one.
A large double Royal Palm was hit by lightning in my yard. The trees were growing together for 20-years, and grew to over 30 feet. Dave and his crew came on time and methodically removed the Palm that took a direct hit. I called for his assistance, he came promptly and assessed what needed to be done. Within two days Castle Tree Art arrived and did a very professional job. Clearly, they knew exactly what to do.
I highly recommend Castle Tree Art and consider them outstanding professionals! The prices were reasonable and fair.
Response from the owner · a month ago
Hi Simon, thank you so much for your thoughtful review and your 5-star rating! We’re glad our team could respond quickly and handle your Royal Palm removal with professionalism and care. It’s great to hear the process met your expectations and that you found our pricing fair. We appreciate your recommendation and look forward to assisting you with any future tree care needs.
D
Deyanira GuerreroLocal Guide · 11 reviewsiTotal number of Google reviews Deyanira has written across all businesses on Google Maps, not just this one.
Max did a great job with the front yard installation, we found him through a referral and we are very pleased with the work. He was very communicative and he even adjusted the sprinklers so the plants could get proper watering.
Defintely will be calling again!
Price assessment: Great price
Response from the owner · 2 months ago
Im glad max did a great job for you and your kind enough to leave him a review but he doesn't work for Castle Tree Art
D
Dan Rozenberg2 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Called for a quote and had David out here the next day. I explained what I was looking for and he gave his own take on the work and recommended trimming the large tree in front ahead of storm season since it had been a while. The price seemed fair.
On the day of the job they showed up on time, actually a little early, and got straight to work. They cleaned up the palms and removed a bird of paradise quickly. The big tree trimming came out well, it still looks full and natural, with even shape and the collars left intact. They removed a lot of material without changing the look of the tree. They have some impressive equipment too.
Cleanup was thorough, and they left the yard cleaner than they found it, even taking some leaf litter I had left out the day before. David was courteous and helpful, easy to reach by phone, and on site the day of the service. Professional and attentive throughout.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 months ago
Hi Dan, thank you for taking the time to share your detailed experience and for the wonderful 5-star rating. We’re delighted to hear you appreciated the thorough approach to trimming, storm preparation, and our attention to cleanup. It’s great to know our equipment and team professionalism made an impression. We appreciate your trust in Castle Tree Art and look forward to assisting you again.
G
Guy Desautels9 reviewsiTotal number of Google reviews Guy has written across all businesses on Google Maps, not just this one.
David and his crew went above and beyond beyond trimming several trees in my backyard and removing 2 Pam trees in my front yard. Best tree service around by far. They were very professional, efficient and cleaned up thoroughly after the job was completed. Fair price, best tree service around !
Price assessment: Great price
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 2 months ago
Hi Guy, thank you so much for your fantastic review and for awarding us a 5-star rating! We're thrilled to hear you found our tree trimming and palm removal services to be professional, efficient, and thorough with cleanup. We’re glad you appreciated our fair pricing, and it means a lot to be called the best tree service around. We look forward to helping you again in the future!
J
Janet Grannum-Styles6 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
David’s crew did an excellent job cutting back a massive Olive Tree hanging over my driveway and the neighbors. They also trimmed a tall palm tree in my backyard. They are truly artists and perfectionists my trees are now simply beautiful. David has all the proper equipment for whatever the job entails and no debris was left behind. Highly recommended.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 2 months ago
Hi Janet, thank you so much for your wonderful 5-star rating and for sharing such detailed feedback! We’re thrilled to hear you were pleased with the transformation of your olive and palm trees. Our team takes great pride in combining precision, artistry, and thorough cleanup on every project. We truly appreciate your recommendation and look forward to assisting you again whenever you need expert tree care.
A
Anthony AciernoLocal Guide · 16 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
**AMAZING EXPERIENCE!**
I had a 44-foot black olive tree that damaged my water main, causing more than **17,000 gallons of water** to flood my backyard. After replacing the entire water line, the tree began leaning and had to come down urgently.
I called Castle Tree Art at **2:00 p.m.**, and David answered on the very first ring. We scheduled an estimate for **4:00 p.m.**, and he arrived exactly on time. He carefully evaluated the job, provided a fair quote, and we agreed on a start date.
On the scheduled day, David and his crew actually arrived **15 minutes early** with all the necessary equipment. They got right to work at **8:15 a.m.**, and by **1:30 p.m.**, the entire job was complete.
They safely removed the 44-foot leaning black olive tree, ground the stump, hauled away all the debris, and even raked up the mulch, leaving my yard spotless. The crew was hardworking, professional, efficient, and took great pride in their work.
If you're looking for a reliable tree service, I highly recommend David and everyone at Castle Tree Art. They exceeded my expectations from start to finish. Five-star service!
Response from the owner · 3 months ago
Hi Anthony, thank you for the 5-star review! We are absolutely thrilled to hear about your amazing experience with David and the team at Castle Tree Art in Coral Springs. Safely removing that 44-foot black olive tree and leaving your yard spotless is exactly the reliable, efficient service we strive for. We truly appreciate your high recommendation and are so glad we could help you out quickly!
K
Kimberlee Steele1 reviewiTotal number of Google reviews Kimberlee has written across all businesses on Google Maps, not just this one.
Thrilled with the work David, Santos, and his team did to remove a huge tree that had become unmanageable and dangerous between my house and my neighbors. Very tricky rigging work that they made look easier than it was. They did a great job grinding the stumps and left the yard immaculate. On the front end he assisted with the permit process too. In a day when honest contractors can be hard to find in South Florida - we were blessed to find Castle Tree. Can’t recommend them enough.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 2 months ago
Hi Kimberlee, thank you so much for your thoughtful review and for sharing your experience with Castle Tree Art. We're delighted our team could make the tree removal and stump grinding process safe and seamless, and that you appreciated our attention to the permit process as well as site cleanup. Your recommendation and trust mean a lot to us. We'd be happy to help you again anytime!
C
Cary Hoffman12 reviewsiTotal number of Google reviews Cary has written across all businesses on Google Maps, not just this one.
I had David and his team come to my house in response to my town who required me to remove existing trees and plant new trees. David obviously had experience with these projects and promptly came up with a solution and recommendations after perusing my property. David completed the tree/stump removal and planting of new trees in two days. The team at Castle was exceptional at every level. Professional, efficient, and they cleaned the work area in the community more completely than landscaping companies i use at my residencies. David truly demonstrates significant experience and expertise in this field, and i highly recommend his comprehensive services; Absolutely tip-top!
Price assessment: Great price
Services: Tree stump removal, Tree planting
Response from the owner · 2 months ago
Hi Cary, thank you so much for your thorough review and the incredible 5-star rating! We’re glad our team’s expertise, efficiency, and attention to detail made a strong impression and that our cleanup and recommendations met your needs. It’s great to know you valued the entire process and would recommend Castle Tree Art. We appreciate your trust and welcome the opportunity to help you again in the future!
J
John Plasch9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Castle Tree Art does amazing work and highly professional! Friendly and fair priced for great service. I would use them again and highly recommend them to others.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 2 months ago
Hi John, thank you for the wonderful 5-star rating and your kind words! We’re delighted to know you found our team at Castle Tree Art professional, friendly, and fairly priced. We're grateful for your recommendation, and it would be our pleasure to assist you again with any future tree care needs.
