Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
CB Plumbing Services, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

CB Plumbing Services, LLC

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 214 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CB Plumbing Services, LLC is better than 93% of garbage disposal repair.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CB Plumbing Services, LLC is better than 91% of garbage disposal repair.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CB Plumbing Services, LLC is better than 99% of garbage disposal repair.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CB Plumbing Services, LLC is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CB Plumbing Services, LLC is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CB Plumbing Services, LLC is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired CB Plumbing Services, LLC for 8 kinds of job.

CB Plumbing Services, LLC for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 17

All 6 Google reviews tagged “Water heater installation”

Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris quickly responded to our issues, and had a solution in place for a fair price. Communication was easy and services were professional. I'll be using them again!

Water heater installation
Stephen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was courteous, professional, knowledgeable and fairly priced. He arrived on-time and completed the new water heater installation in a timely manner. When I have a need for plumbing services in the future, I will use Chris without reservation.

Water heater installation+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently had CB Plumbing give me an estimate and subsequently install a new hot water heater. The estimate I received was detailed, included information on the water heater and a fair price. On the day of the install Chris showed up right on time, was super professional and polite. They did the work just like they…

Water heater installation+ Responsiveness+ Punctuality+ Quality
CliffLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you are reading this to find out if you should book Chris just do it. The rest is just how he saved our vacation. Water heater blew the night before we were leaving for our vacation. Chris was out at 7 am assessed the problem went out for a new water heater and replaced it the same day. Our mini vacation is…

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
SuzyLocal Guide · 171 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Solid job from an amazing guy. 10/10

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
ChrisEdited a year ago★★★★★

Rating only, no written review.

Water heater installation+ Punctuality

Price

$1.6k+370% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 60%Overpriced 20%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection18$54–$520
Faucet repair16$148–$517
Plumbing pipe repair12$248–$1.2k
Water heater repair11$57–$567
Toilet repair10$166–$480
Faucet installation7$340–$755
Shower repair7$209–$545
Toilet installation7$314–$1.3k

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