Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
CCH Design | Remodel logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%85+49.9Reliability 26%77+20.1Value 15%78+11.9Craft & service penalty97−0.3Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

CCH Design | Remodel

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 home remodeling contractors · 4.9★ from 29 Google reviews

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Report card

Percentile vs other home remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CCH Design | Remodel is better than 85% of home remodeling contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CCH Design | Remodel is better than 77% of home remodeling contractors.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CCH Design | Remodel is better than 97% of home remodeling contractors.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CCH Design | Remodel is better than 78% of home remodeling contractors.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CCH Design | Remodel is better than 100% of home remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CCH Design | Remodel is better than —% of home remodeling contractors.–
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Reviews for your job

Customers hired CCH Design | Remodel for 2 kinds of job.

CCH Design | Remodel for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 21

All 5 Google reviews tagged “Remodeling”

Cesar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike and his team at CCH did a great job at making our fireplace remodel as easy as possible. From the design process to construction and invoicing, CCH offered full transparency making it easy to keep track of everything. Although we got into some delays Mike and his team made sure to communicate effectively and…

Reasonable pricePaint indoorsRemodeling
Gracie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our experience with CCH Design|Remodel was very positive. Mike and his team spent a lot of time coming up with a design that matched our vision. They were very professional and always kept us informed on the progress of our project. Project manager Scott and super Brandon were wonderful to work with. They were…

Remodeling+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The crew at CCH Design / Remodel is top notch! I had the opportunity to work with Mike, Andrew, and Alicia in a project and was impressed with their responsiveness, industry knowledge, positive energy, and service-minded approach. These are professional values that are hard to find in the construction industry (my…

Remodeling
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

CCH did an absolutely beautiful remodel of our kitchen, dining room, family room, and first floor hardwood flooring. Mike was pleasant to work with during the design, listening to our specific needs and sharing his expertise to reach our goals. Part of our remodel was during Christmas, and he got the project to a…

Granite countertop installationRemodelingTile work installation+ Responsiveness+ Quality+ Professionalism
keriLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I loved working with CCH. They remodeled my entire house. The project was a challenging one as my house was built in 1949 and was in very rough shape. Mike, however, saw a lot of potential in my house and was able to get started on the project right away. Mike was professional and very easy to work with. I want to…

Remodeling+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling5—
Paint indoors3—

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