Experts Reviews · Company report
Cedar Pest Control of Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cedar Pest Control of Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cedar Pest Control of Richmond is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 82% of rodent control.A
82

Reviews for your job

Customers hired Cedar Pest Control of Richmond for 8 kinds of job.

Cedar Pest Control of Richmond for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.340
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 340 Google reviews tagged “Bug & insect extermination” · showing 40

Ramon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Knowledgeable, friendly, diligent, all around nice guy.

Paid $200+Not sureCockroach exterminationBug & insect extermination
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Kevin was polite and efficient. Perfect for our first treatment. No treatment yet for crawl space or attic but next time.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ben was very informative, efficient and kind.

Paid $40–60Reasonable priceBug & insect extermination
SophiaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The tech, Dylan who serviced my home is great! He was very polite, knowledgeable and I could tell he’s just a very genuine person. I hope he’s my technician for every treatment. Great job hiring him, Cedar Pest Control.

Paid $100–120Reasonable priceBug & insect extermination
SteveLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Robert always provides a thorough inspection and treatment. He explains the type of treatment that he is applying. He’s always very courteous and makes sure that I am satisfied with the service. We are also very satisfied with the results of the treatment over the years.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dylan did a great job today! Always respectful and helpful with any questions we may have in regards to pests.

Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome, prompt, reliable service

Great priceHome inspectionSpider exterminationGeneral pest inspection
Tiana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dylan did a wonderful job quick and efficient, very kind and minded him manners!

Bug & insect extermination
Kristen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, knowledgeable, and efficient.

Bug & insect extermination
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevin was quick, efficient and friendly!

Great priceGeneral pest inspectionBug & insect extermination
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dylan did a thorough job spraying down our office and surrounding areas. We are always pleased with the service we receive from Cedar Pest Control!

Bug & insect extermination
DeborahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert arrived on time. He was professional and polite. Robert explained in detail what he was expected to do, the chemicals used were in regulation and what to expect from them. His time management was excellent. This is the second time Robert has been to this job , last time being 2022. I was satisfied then and I…

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Sdhari13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dylan is friendly and provides great service.

Reasonable priceBug & insect extermination
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dylan is my current technician and he is very competent and he always has a positive attitude about his work and my wife and I are happy with his service and we now have a pest free home. Thank you and keep up the good work

Paid $20–40Great priceGeneral pest inspectionBug & insect extermination
Malcolm6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Went above and beyond to help me out.

Reasonable priceBug & insect extermination+ Punctuality+ Professionalism+ Value
DonnellLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He inspected and treated the area and found no activity of pest.

Great priceBug & insect exterminationRodent extermination+ Punctuality+ Quality
Lord3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

William arrived on time, was very knowledgeable, Explained the products and service and tailored our service to be pet friendly. my family is excited to be able to sit on out porch without the bugs joining us. Thanks William we appreciate your professionalism and knowledge.

General pest inspectionMosquito exterminationBug & insect extermination
BethLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Wesley did my usual three-month treatment today. As always, he was thorough but quick, also very nice.

Paid $20–40Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Gabrielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience with this company! The technician who came out was very friendly, professional, and thorough. He took the time to explain everything and did a great job spraying for ants. Really appreciate the great customer service and would definitely recommend!

Home inspectionBug & insect extermination
Micah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very friendly, and explained everything they were doing. Listened to what we had seen and asked questions. Then made adjustments to application of product based on our conversation. Couldn’t ask for more! Very excited to be working with Eco pest now.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jorge4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dylan was very professional, friendly, and helpful.They are definitely worth the price!

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
JoeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dylan was friendly, knowledgeable and efficient.

Paid $20–40Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination+ Punctuality+ Quality+ Value
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service! Kevin always does a nice job!

Paid $80–100Reasonable priceTermite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Robert is a fantastic tech and represents Cedar Pest Control with excellence. He always checks in on us to make sure we’re not having any problems. He remembers past issues and proactively treats for them. He cognizant of factors like the weather and adjusts his treatment plan accordingly. Best part, we are always…

Paid $20–40Great priceTermite inspectionTermite extermination
Monique14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our tech Dylan did an excellent job.

Paid $40–60Reasonable priceBug & insect extermination
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kind and responsive and respectful. Cheaper than other services in the area. Professional. Timely. Kills wasps and cockroaches

Great priceHornet & wasp exterminationSpider exterminationCockroach extermination+ Punctuality+ Professionalism+ Value
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always pleased with Eco-Pest! Their technicians are professional and knowledgeable.

Great priceBug & insect extermination
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dylan was on time, was very professional, and was very thorough. He explained what he was putting down and how it worked.

Reasonable priceAnt exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
L11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Matthew is great! He always does my treatments on schedule, and he's professional and accommodating.

Reasonable priceRodent exterminationBee exterminationBug & insect extermination
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great work.

Reasonable priceBug & insect extermination
Cherie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I love the text prompt, as always, reminding me of my quarterly appointment so I can put in my Calendar. I was able to be present for the appointment today and appreciated the patience, education and thoroughness of where we are today and recommendations going forward!

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great communication and service

Bug & insect extermination
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

William was great

Paid $40–60Great priceTermite exterminationGeneral pest inspectionBug & insect extermination
PATRICE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dylan was so knowledgeable and provided so much education on the issues we were having - and it was just his first visit! We loved his customer service and professionalism.

Great priceGeneral pest inspectionBug & insect extermination
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matt accommodated my schedule on short notice.

Paid $20–40Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Jewel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Worker was friendly and knowledgeable. Great service.

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Kristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dylan performed my treatment today 4/8 . He was very professional, knowledgeable & timely!!

Paid $20–40Reasonable priceBug & insect extermination+ Responsiveness+ Quality+ Professionalism
DariusLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Can’t recommend this company enough! We’ve been working with Ceder Pest Control (formerly Eco Pest) for almost 8 months now, and the results are night and day! No bugs inside our home… which is honestly super impressive for Richmond’s climate! Also, highly recommend our technician Robert. He’s super knowledgeable,…

Paid $40–60Great priceGeneral pest inspectionBug & insect extermination
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I love Eco Pest! I moved into my home 5 years ago, and after moving in, I noticed some roaches. I am NOT good with bugs. Eco Pest came out the day after I contacted them, confirmed it wasn’t an infestation but more the heavy rain and heat bringing in pests from the trees behind my home. Nonetheless they sprayed…

Reasonable priceBug & insect extermination+ Value
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service, thank you!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more bug & insect extermination reviews (300 more) →

Price

$93-14% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection476$50–$119
Bug & insect extermination337$58–$136
Ant extermination274$58–$173
Spider extermination249$86–$181
Cockroach extermination217$83–$214
Home inspection208$56–$151
Rodent extermination206$96–$323
Hornet & wasp extermination140$83–$199

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