How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECedar Pest Control of Richmond
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cedar Pest Control of Richmond for 8 kinds of job.
Cedar Pest Control of Richmond for bug & insect extermination
Clear ✕All 340 Google reviews tagged “Bug & insect extermination” · showing 140
Knowledgeable, friendly, diligent, all around nice guy.
Great service. Kevin was polite and efficient. Perfect for our first treatment. No treatment yet for crawl space or attic but next time.
Ben was very informative, efficient and kind.
The tech, Dylan who serviced my home is great! He was very polite, knowledgeable and I could tell he’s just a very genuine person. I hope he’s my technician for every treatment. Great job hiring him, Cedar Pest Control.
Robert always provides a thorough inspection and treatment. He explains the type of treatment that he is applying. He’s always very courteous and makes sure that I am satisfied with the service. We are also very satisfied with the results of the treatment over the years.
Dylan did a great job today! Always respectful and helpful with any questions we may have in regards to pests.
Awesome, prompt, reliable service
Dylan did a wonderful job quick and efficient, very kind and minded him manners!
Friendly, knowledgeable, and efficient.
Kevin was quick, efficient and friendly!
Dylan did a thorough job spraying down our office and surrounding areas. We are always pleased with the service we receive from Cedar Pest Control!
Robert arrived on time. He was professional and polite. Robert explained in detail what he was expected to do, the chemicals used were in regulation and what to expect from them. His time management was excellent. This is the second time Robert has been to this job , last time being 2022. I was satisfied then and I…
Dylan is friendly and provides great service.
Dylan is my current technician and he is very competent and he always has a positive attitude about his work and my wife and I are happy with his service and we now have a pest free home. Thank you and keep up the good work
Went above and beyond to help me out.
He inspected and treated the area and found no activity of pest.
William arrived on time, was very knowledgeable, Explained the products and service and tailored our service to be pet friendly. my family is excited to be able to sit on out porch without the bugs joining us. Thanks William we appreciate your professionalism and knowledge.
Wesley did my usual three-month treatment today. As always, he was thorough but quick, also very nice.
Great experience with this company! The technician who came out was very friendly, professional, and thorough. He took the time to explain everything and did a great job spraying for ants. Really appreciate the great customer service and would definitely recommend!
Very friendly, and explained everything they were doing. Listened to what we had seen and asked questions. Then made adjustments to application of product based on our conversation. Couldn’t ask for more! Very excited to be working with Eco pest now.
Dylan was very professional, friendly, and helpful.They are definitely worth the price!
Dylan was friendly, knowledgeable and efficient.
Excellent service! Kevin always does a nice job!
Robert is a fantastic tech and represents Cedar Pest Control with excellence. He always checks in on us to make sure we’re not having any problems. He remembers past issues and proactively treats for them. He cognizant of factors like the weather and adjusts his treatment plan accordingly. Best part, we are always…
Our tech Dylan did an excellent job.
Kind and responsive and respectful. Cheaper than other services in the area. Professional. Timely. Kills wasps and cockroaches
Always pleased with Eco-Pest! Their technicians are professional and knowledgeable.
Dylan was on time, was very professional, and was very thorough. He explained what he was putting down and how it worked.
Matthew is great! He always does my treatments on schedule, and he's professional and accommodating.
Great work.
I love the text prompt, as always, reminding me of my quarterly appointment so I can put in my Calendar. I was able to be present for the appointment today and appreciated the patience, education and thoroughness of where we are today and recommendations going forward!
Great communication and service
William was great
Dylan was so knowledgeable and provided so much education on the issues we were having - and it was just his first visit! We loved his customer service and professionalism.
Matt accommodated my schedule on short notice.
Worker was friendly and knowledgeable. Great service.
Dylan performed my treatment today 4/8 . He was very professional, knowledgeable & timely!!
Can’t recommend this company enough! We’ve been working with Ceder Pest Control (formerly Eco Pest) for almost 8 months now, and the results are night and day! No bugs inside our home… which is honestly super impressive for Richmond’s climate! Also, highly recommend our technician Robert. He’s super knowledgeable,…
I love Eco Pest! I moved into my home 5 years ago, and after moving in, I noticed some roaches. I am NOT good with bugs. Eco Pest came out the day after I contacted them, confirmed it wasn’t an infestation but more the heavy rain and heat bringing in pests from the trees behind my home. Nonetheless they sprayed…
Great service, thank you!
Today Dylan took care of my house , very friendly and professional!!
Chris was polite and did a great job communicating the services provided.
Wesley did an amazing job once again for my dad’s house. Very knowledgeable and professional!
Very happy with service. Dylan did a great job. Excellent Customer Service.
Dillon was very informative and thorough. Thank you for getting that wasp and its nest out of my window. And getting rid of the weird bugs that were making their way in my house.
Always dedicated, polite and friendly
On time and they do a great job
William did a very thorough job with estimates for crawl space encapsulations. We are doing our main house and our guest house. Thanks!
Great experience! Dylan was prompt, polite, very knowledgeable and accommodating. Every company needs more like Dylan!
Albert showed up today and worked the outside of our home. Thank you it is greatly appreciated for the cobweb removal and laying down of the pesticide.
So far so good! William showed up timely and professionally. He asked questions about the situation I had going on at my house and gave me an inspection and recommendations that would fix my problem and continued maintenance. Price was right, I agreed and was pleased! Thanks William & Eco pest, I look forward to…
Robert was very informative and took his time with me and doing the application. I look forward to seeing him again in two weeks for another application. So far, i could not be happier!
Dylan was a personable professional. He seemed to be thorough and detailed. Explained process.
Dylan was very thorough and conscientious
Brian was our technician today. He did our quarterly service but also did a specific treatment for us. He was super friendly and was eager to get rid of our problems. We'll see how the treatments go, but just his attitude and outlook alone are refreshing. Hope Brian continues to be our technician in the future.
Albert services our yard and home, and his work is consistently exceptional. Every visit, he demonstrates an incredible attention to detail—he doesn’t just meet our expectations; he surpasses them in ways we didn’t even think to ask for. His dedication and pride in his work truly show. Beyond his outstanding…
Excellent work.
So far, working out really well. They are friendly, responsive to homeowner preferences and very prompt. I like ridding our house of pests while remaining conscious of the environment. Update- Great service and always thorough. Our current tech, Malik, was great, and attentive to our requests. If we ever have…
Maurice was very attentive and did an excellent job at addressing the mosquito issues we were having. He provided outstanding service.
Malik was extremely professional and helpful. He provided excellent customer service. I will definitely let more people know of his work. Highly recommended!!
Dylan was very pleasant and did a great job with our quarterly service
Can’t thank Matt enough for keeping the bugs and critters out of our home. He is always pleasant and answers all my questions. He is great at communicating about the services provided. I feel he is genuinely taking care of us. I appreciate him so much!
Robert is incredible. Always professional and communicates well. He lets us know when he's on his way and when he arrives he thoroughly explains what he will be doing. He even reminds me to close the garage door when he leaves.
Albert is reliable and efficient. He does a thorough job.
Great customer service from Dylon he even noticed something I missed on my home. He provided excellent customer service!!!
Friendly and professional, gave us a lot of great information
Always prompt service and answers questions that we have.
UPDATE: Dylan came to out house recently and provided excellent service! He was professional and personable. Every question we had was answered, and we are very satisfied with our pest control. Thanks!!! Josh was very professional, responsive and communicative. He was very conscientious and do a great job!
Dylan provided external pest control to home despite the rainy weather, he was poly, professional and explained what type pest control he was providing today, I would recommend this company.
Quick, respectful, knowledgeable, & most importantly effective. Cedar is legit
Robert communicated well, he was professional, punctual and expedient.
Malik was thorough, professional, and efficient.
Great customer service and care! Asked questions and provided details for the scheduled treatment along with some other tips! Thanks Dylan!
Robert is always on point! He is the reason why I stay with EcoPest!
I've used EcoPest for a few years now, and renewing my service wasn't even a question thanks to the great service by Robert and Malik. Ecopest has made a huge difference in my home. Their products work quickly and are very effective. My favorite service they offer is free additional visits to retreat the house if…
He was great very helpful
He was very personable. Reminded me of the name change and reiterated that it was name only with the same great service.
Dylan was polite and attentive to my issues.
Dillon did a great job. He was very thorough with the pest control service today.
Excellent service as always. William is pleasant and conscientious. He came out in less than ideal conditions to get the job done, and I thank him for doing so!
William was amazing! He came out to do an inspection within an hour and then had a technician there 30 minutes later! He explained everything to me as we were coming up with a contract for our preschool. I never felt pressured! I use Eco Pest at my condo property as well and they have been reliable!
William did an amazing job inspecting proposed providing information about services company offers.
Explained the process and the equipment being used. The pro and con of the situation. Very helpful in my situation. Don't have situation there be no situation. So preventive measures now is a good thing.
Ronnie was very professional and provided us with helpful advice to avoid any potential problems with bugs and ants during the spring. We receive quarterly extermination services but there is no additional cost if we need them to come out in between visits for additional issues.
Polite, professional. Represented Eco Pest Well
Wesley does excellent work, communicates well, and is a consummate professional. I've worked with Ecopest for several years now, and can't think of a reason to stop.
Matthew is always does a great job and is very customer friendly
Albert is always so nice and helpful when he comes for quarterly visits or one-off visits
Eco pest control is prompt and communicative. Dylan was helpful and friendly. I recommend them to everyone!
William arrived on time. He did a thorough examination of the area to be treated. He gave me professional advice on how to clear up the problem area. He did a great job.
Brian was on time & polite. Once I mentioned a concern about moths, he called on Colin. The two of them worked together and provided a plan and treatment. I am very pleased with their work snd complete explanations. 6. Stars
Robert is great shows up on time and goes over everything
Robert is always professional, timely, and provides exceptional service.
Great service!!!
Always professional and courteous.
This is first that I have had Chris. He was extremely thorough and very personable. I hope to have him regularly!
Josh takes time and care when servicing my home. Much appreciated, thank you!
Very nice. Told me everything he would be doing.
Great as always!
My technician, Albert, has serviced my property for quite some time. He is excellent in all respects. Very knowledgeable, thorough, also very personable and pleasant. Very attentive to any issues I point out and always complete in the work that he does. Equally important, his approach has been very effective in…
Punctual, courteous & informative!
Kevin is a great guy, always on time, very detailed and knowledgeable.
Technician Robert was great, as always. Knowledgeable, friendly and efficient. Great service.
Winter 2025: Still happily using Eco Pest Control and Matthew still takes care of business for us. We have seen evidence of less mites without impacting the surrounding area. Spring 2025 Update: Still happily using Eco Pest Control. No complaints here. Matthew has consistently shown up on time, always checks in on…
Brian did a great job! No cowebs and no bugs in the basement is a great thing!
Matthew Stevens has been my technician for several years now and I just want you to know what a valuable employee you have! Besides being extremely knowledgeable and professional he is always so very kind and friendly. He takes the time to listen to any and all my concerns. Matthew has great attention to detail…
Maurice did an amazing job! He was very polite and considerate. Thank you!
Brian is the man! Fantastic service.
Very friendly and courteous staff...
Albert did a great job on our first pest control treatment today. He took the time to listen to our concerns and only sprayed in areas that we were comfortable with. He even found a possible roach infestation in the attic that we didn’t know about, and we’re relieved to be able to get that under control. Looking forward to continuing to use Eco Pest.
Matthew is always super polite. He services our home with care to shut the gate and is always clear about what he’s doing and his findings.
Wesley is great. Friendly, quick and answers any questions I might have. Highly recommended.
Robert from Eco Pest Control is always friendly, informative, and a pleasure to work with. He takes the time to explain everything clearly and consistently provides excellent service. Highly recommend!
Josh did his job well and answered all questions. Good job Josh
Eco Pest always does a great job. They were able to work us in quickly. Albert was friendly and professional.
Great service. Their products seem to work and the representative that treats our home is always polite and professional.
Solid work very personable and professional!
Kevin did our initial treatment today and was very thorough. He sprayed inside and outside and treated for spiders, which was our specific concern. Kevin was very friendly and professional and answered all of our questions.
very friendly, informative, knowledgable
Brain was very honest and helpful. Did a great job.
He is super patient, kind, and always professional. Thanks!
Maurice was very professional and explained the treatment in detail.
Albert from Eco Pest always courteous and professional. Great service always!
Matthew is always fantastic and knowledgeable, prompt and courteous. Thanks!!
We had an outstanding experience with Eco Pest. Everything—from the initial quote process to finalizing our service agreement—was seamless, clear, and refreshingly easy. They were upfront about all aspects of pricing and services, and there were no surprises. The technician who performed our first treatment was…
Brian very professional and friendly and great recommendation for mosquito services ! Really enjoyed the conversation, please schedule Brian to come to my house anytime! Thank you brian
We use them for quarterly insect repellent around the house. They do great and consistent work. We had a carpenter ant problem before we called them and it hasn't been an issue since
Kevin is very nice & thorough. Always has done a great job for us
Josh was quick, professional and efficient. In and out, did the job above expectations Be like Josh!
They come as scheduled, and perform a top notch service. My technician (Albert) was very professional and asked about points of concern and they go right off to address your concerns, what more could you ask for in a service, especially one that's affordable.
Brad did a great job, he let me know when he would be here, he finished his job and let me know what he did
Exceptional service, Brian is the best! Very quick response, took care of absolutely everything going on in our house and around it. He came to check on our house after two weeks of us having treatment to do a follow up service. So awesome, really appreciate the peace of mind!
They always do a great job for me. They also knock down nests and spider webs around the house, which I appreciate.
Brian was professional and courteous. He let me know when he arrived and what he was going to do. I explained that my daughter is terrified of all the new spiders. He explained how he would handle the issues. He even followed up with recommendations for another service. Thank you, Brian!!
Everything went well Matthew is on point with the service.
Maurice was extremely knowledgeable and helpful explaining the application process. He was very friendly. Great company and amazing employees!!!
Quentin was fast and knowledgeable. He listened to our concerns and responded with care and expertise. Updated 8/2025: our new guy Brian is awesome. Thorough and a great attitude. We are always happy with EcoPest!
Albert is on time.Very knowledgeable, and always willing to listen about any Concerns.
Been using Ecopest for almost 5 years now, and all of are their employees have been great! Especially today, Brian came out to do a treatment for me for which I also requested an interior treatment. Unfortunately I did not make it home early enough to beat him to the house to let him in ahead of time. After he…
Brian, my technician today was great!!!! He was very thorough in regards to questions that I had. Very personable and attentive to my concerns. Five star professional all the way!!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 476 | $50–$119 |
| Bug & insect extermination | 337 | $58–$136 |
| Ant extermination | 274 | $58–$173 |
| Spider extermination | 249 | $86–$181 |
| Cockroach extermination | 217 | $83–$214 |
| Home inspection | 208 | $56–$151 |
| Rodent extermination | 206 | $96–$323 |
| Hornet & wasp extermination | 140 | $83–$199 |
