Experts Reviews · Company report
Cedar Pest Control of Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cedar Pest Control of Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cedar Pest Control of Richmond is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 82% of rodent control.A
82

Reviews for your job

Customers hired Cedar Pest Control of Richmond for 8 kinds of job.

Cedar Pest Control of Richmond for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.218
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 218 Google reviews tagged “Cockroach extermination” · showing 40

Ramon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Knowledgeable, friendly, diligent, all around nice guy.

Paid $200+Not sureCockroach exterminationBug & insect extermination
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thanks to Dylan who came out twice to take care of a problem we had with our new home. We finally feel safe and secured. He was incredibly friendly awesome to talk to and deal with and happy we went with this service!

Spider exterminationFlea & mite exterminationCockroach extermination
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Knowledgeable, Efficient, Flexible, and Super Friendly! Call them and you will not regret it!

Great priceHome inspectionCockroach exterminationAnt extermination
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kevin did a fantastic job super helpful and explained everything in detail

Paid $180–200Reasonable priceCockroach extermination
Meg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very through and polite. Nice work. Would use again!

Paid $200+Reasonable priceCockroach extermination
Hobbie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Work was done efficiently, cobwebs and spider webs were removed from out side of house. Technician was friendly and courteous.

Rodent exterminationTermite exterminationCockroach extermination+ Quality+ Professionalism
BethLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Wesley did my usual three-month treatment today. As always, he was thorough but quick, also very nice.

Paid $20–40Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Micah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very friendly, and explained everything they were doing. Listened to what we had seen and asked questions. Then made adjustments to application of product based on our conversation. Couldn’t ask for more! Very excited to be working with Eco pest now.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Robert is a fantastic tech and represents Cedar Pest Control with excellence. He always checks in on us to make sure we’re not having any problems. He remembers past issues and proactively treats for them. He cognizant of factors like the weather and adjusts his treatment plan accordingly. Best part, we are always…

Paid $20–40Great priceTermite inspectionTermite extermination
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kind and responsive and respectful. Cheaper than other services in the area. Professional. Timely. Kills wasps and cockroaches

Great priceHornet & wasp exterminationSpider exterminationCockroach extermination+ Punctuality+ Professionalism+ Value
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Matt, their technician, is great. I learned that the company was not sold…just a name change.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Ann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

William was very effivient and informative

Paid $40–60Not sureRodent exterminationGeneral pest inspectionCockroach extermination+ Professionalism
Lowell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Albert showed up today and worked the outside of our home. Thank you it is greatly appreciated for the cobweb removal and laying down of the pesticide.

Reasonable priceCockroach exterminationBug & insect extermination+ Quality+ Professionalism+ Value
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Dylan does a Great job. Extra effort. Took time to talk to me and explain things.

Paid $40–60Reasonable priceAnt exterminationCockroach extermination
Kristine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

William was extremely knowledgeable and professional. Would recommend Cedar Pest Control to anyone. They were the ONLY company that reached out to us, immediately, after contacting 4 other companies. We appreciate answering all of our questions and concerns. Looking forward to doing business with Cedar and…

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
StudioLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Albert services our yard and home, and his work is consistently exceptional. Every visit, he demonstrates an incredible attention to detail—he doesn’t just meet our expectations; he surpasses them in ways we didn’t even think to ask for. His dedication and pride in his work truly show. Beyond his outstanding…

Reasonable priceRodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
KLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love my tech he is personable and competent.

Paid $180–200Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Shawna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Can’t thank Matt enough for keeping the bugs and critters out of our home. He is always pleasant and answers all my questions. He is great at communicating about the services provided. I feel he is genuinely taking care of us. I appreciate him so much!

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Bishop1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dylan was possibly the coolest dude who's ever set foot in this house by far, very friendly, great dude overall and funny.

Great priceGeneral pest inspectionCockroach extermination
Margaret10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Friendly and professional, gave us a lot of great information

Paid $40–60Reasonable priceCockroach exterminationBug & insect extermination
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service by Albert!

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Did a great job and didn't put down anything that would hurt our animals.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Curt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Malik was thorough, professional, and efficient.

Great priceCockroach exterminationBug & insect extermination
m0miJJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Robert is always on point! He is the reason why I stay with EcoPest!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
ErinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I've used EcoPest for a few years now, and renewing my service wasn't even a question thanks to the great service by Robert and Malik. Ecopest has made a huge difference in my home. Their products work quickly and are very effective. My favorite service they offer is free additional visits to retreat the house if…

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
StuartLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

William is very knowledgeable and extremely helpful, particularly in a trying situation.

Home inspectionTermite exterminationCockroach extermination
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

William was amazing! He came out to do an inspection within an hour and then had a technician there 30 minutes later! He explained everything to me as we were coming up with a contract for our preschool. I never felt pressured! I use Eco Pest at my condo property as well and they have been reliable!

Paid $200+Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
RhodaLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Explained the process and the equipment being used. The pro and con of the situation. Very helpful in my situation. Don't have situation there be no situation. So preventive measures now is a good thing.

Paid $100–120Not sureBug & insect exterminationCockroach exterminationFlea & mite extermination+ Professionalism
Debora6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I had a extremely wonderful experience with echo service this morning! The man was a gentleman friendly kind and helpful along with being very knowledgeable which I appreciated it all of it. I always look forward to our short visits. The guy this morning I would give him 10 kudos!!!

Paid $60–80Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Gracie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Eco pest control is prompt and communicative. Dylan was helpful and friendly. I recommend them to everyone!

Great priceHome inspectionTermite inspectionTermite extermination
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

Very professional and attentive service providers, but I am dismayed at the sudden reappearance of roaches 3 days after latest service.

Paid $40–60Reasonable priceCockroach extermination
Queen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Awesome!!!! No long wait outside before starting. Definitely gets the job done and goes beyond. Actually trying to help with the issue and not just here for a paycheck he cares about the customers and works hard. THANK YOU!!! Merry Christmas!!!!

Paid $40–60Great priceHome inspectionCockroach exterminationService not listed
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Terrific service. We had a problem due an environmental issue. Totally fixed, not so much as a random bug for a year. Wesley is a terrific guy. 100% recommendation.,

Paid $100–120Reasonable priceHome inspectionCockroach extermination
ChrisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Courteous and professional

Reasonable priceAnt exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
bikramLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We are extremely happy and satisfied with the service provide by Eco Pest. Kevin serviced our property and I feel we got great customer experience and he addressesed our needs aptly. Before servicing he asked us what we would like addressed (interior or exterior), and then he executes the service aligned to that.…

Rodent exterminationSpider exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Ronni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Punctual, courteous & informative!

Reasonable priceTermite exterminationGeneral pest inspectionCockroach extermination
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wesley was great and super accommodating

Paid $200+Reasonable priceCockroach extermination
ReggieLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always on time. Products are environmentally safe. Always friendly!

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination+ Quality+ Value
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kevin was very knowledgeable and personable and a pleasure to interact with. You guys are lucky to have him on your staff.

Paid $60–80Reasonable priceCockroach extermination
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Did great.

Paid $80–100Great priceCockroach extermination

Show more cockroach extermination reviews (178 more) →

Price

$93-14% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection476$50–$119
Bug & insect extermination337$58–$136
Ant extermination274$58–$173
Spider extermination249$86–$181
Cockroach extermination217$83–$214
Home inspection208$56–$151
Rodent extermination206$96–$323
Hornet & wasp extermination140$83–$199

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