How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECedar Pest Control of Richmond
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cedar Pest Control of Richmond for 8 kinds of job.
Cedar Pest Control of Richmond for cockroach extermination
Clear ✕All 218 Google reviews tagged “Cockroach extermination” · showing 180
Knowledgeable, friendly, diligent, all around nice guy.
Thanks to Dylan who came out twice to take care of a problem we had with our new home. We finally feel safe and secured. He was incredibly friendly awesome to talk to and deal with and happy we went with this service!
Knowledgeable, Efficient, Flexible, and Super Friendly! Call them and you will not regret it!
Kevin did a fantastic job super helpful and explained everything in detail
He was very through and polite. Nice work. Would use again!
Work was done efficiently, cobwebs and spider webs were removed from out side of house. Technician was friendly and courteous.
Wesley did my usual three-month treatment today. As always, he was thorough but quick, also very nice.
Very friendly, and explained everything they were doing. Listened to what we had seen and asked questions. Then made adjustments to application of product based on our conversation. Couldn’t ask for more! Very excited to be working with Eco pest now.
Robert is a fantastic tech and represents Cedar Pest Control with excellence. He always checks in on us to make sure we’re not having any problems. He remembers past issues and proactively treats for them. He cognizant of factors like the weather and adjusts his treatment plan accordingly. Best part, we are always…
Kind and responsive and respectful. Cheaper than other services in the area. Professional. Timely. Kills wasps and cockroaches
Matt, their technician, is great. I learned that the company was not sold…just a name change.
William was very effivient and informative
Albert showed up today and worked the outside of our home. Thank you it is greatly appreciated for the cobweb removal and laying down of the pesticide.
Dylan does a Great job. Extra effort. Took time to talk to me and explain things.
William was extremely knowledgeable and professional. Would recommend Cedar Pest Control to anyone. They were the ONLY company that reached out to us, immediately, after contacting 4 other companies. We appreciate answering all of our questions and concerns. Looking forward to doing business with Cedar and…
Albert services our yard and home, and his work is consistently exceptional. Every visit, he demonstrates an incredible attention to detail—he doesn’t just meet our expectations; he surpasses them in ways we didn’t even think to ask for. His dedication and pride in his work truly show. Beyond his outstanding…
Love my tech he is personable and competent.
Can’t thank Matt enough for keeping the bugs and critters out of our home. He is always pleasant and answers all my questions. He is great at communicating about the services provided. I feel he is genuinely taking care of us. I appreciate him so much!
Dylan was possibly the coolest dude who's ever set foot in this house by far, very friendly, great dude overall and funny.
Friendly and professional, gave us a lot of great information
Great service by Albert!
Did a great job and didn't put down anything that would hurt our animals.
Malik was thorough, professional, and efficient.
Robert is always on point! He is the reason why I stay with EcoPest!
I've used EcoPest for a few years now, and renewing my service wasn't even a question thanks to the great service by Robert and Malik. Ecopest has made a huge difference in my home. Their products work quickly and are very effective. My favorite service they offer is free additional visits to retreat the house if…
William is very knowledgeable and extremely helpful, particularly in a trying situation.
William was amazing! He came out to do an inspection within an hour and then had a technician there 30 minutes later! He explained everything to me as we were coming up with a contract for our preschool. I never felt pressured! I use Eco Pest at my condo property as well and they have been reliable!
Explained the process and the equipment being used. The pro and con of the situation. Very helpful in my situation. Don't have situation there be no situation. So preventive measures now is a good thing.
I had a extremely wonderful experience with echo service this morning! The man was a gentleman friendly kind and helpful along with being very knowledgeable which I appreciated it all of it. I always look forward to our short visits. The guy this morning I would give him 10 kudos!!!
Eco pest control is prompt and communicative. Dylan was helpful and friendly. I recommend them to everyone!
Very professional and attentive service providers, but I am dismayed at the sudden reappearance of roaches 3 days after latest service.
Awesome!!!! No long wait outside before starting. Definitely gets the job done and goes beyond. Actually trying to help with the issue and not just here for a paycheck he cares about the customers and works hard. THANK YOU!!! Merry Christmas!!!!
Terrific service. We had a problem due an environmental issue. Totally fixed, not so much as a random bug for a year. Wesley is a terrific guy. 100% recommendation.,
Courteous and professional
We are extremely happy and satisfied with the service provide by Eco Pest. Kevin serviced our property and I feel we got great customer experience and he addressesed our needs aptly. Before servicing he asked us what we would like addressed (interior or exterior), and then he executes the service aligned to that.…
Punctual, courteous & informative!
Wesley was great and super accommodating
Always on time. Products are environmentally safe. Always friendly!
Kevin was very knowledgeable and personable and a pleasure to interact with. You guys are lucky to have him on your staff.
Did great.
Very detailed! Brian was very friendly and thorough!
Wesley is great. Friendly, quick and answers any questions I might have. Highly recommended.
Josh was outstanding!!
Great service. Their products seem to work and the representative that treats our home is always polite and professional.
Brian Stevens helped service our home for pest control. He was great to work with and incredibly thorough. Throughout the walkthrough, application, and follow-up with notes he was very detail oriented. With pets and chickens, it felt like we were building a strategy specifically catered to me. It all helped me feel…
very friendly, informative, knowledgable
He is super patient, kind, and always professional. Thanks!
Brian was professional and personable, couldn't ask for better service.
Brian was extremely friendly and knowledgeable. Explained everything in detail and was quick and throrough!
Very nice and professional!
We had an outstanding experience with Eco Pest. Everything—from the initial quote process to finalizing our service agreement—was seamless, clear, and refreshingly easy. They were upfront about all aspects of pricing and services, and there were no surprises. The technician who performed our first treatment was…
Exceptional service, Brian is the best! Very quick response, took care of absolutely everything going on in our house and around it. He came to check on our house after two weeks of us having treatment to do a follow up service. So awesome, really appreciate the peace of mind!
Quentin was fast and knowledgeable. He listened to our concerns and responded with care and expertise. Updated 8/2025: our new guy Brian is awesome. Thorough and a great attitude. We are always happy with EcoPest!
Albert is on time.Very knowledgeable, and always willing to listen about any Concerns.
Been using Ecopest for almost 5 years now, and all of are their employees have been great! Especially today, Brian came out to do a treatment for me for which I also requested an interior treatment. Unfortunately I did not make it home early enough to beat him to the house to let him in ahead of time. After he…
Brian, my technician today was great!!!! He was very thorough in regards to questions that I had. Very personable and attentive to my concerns. Five star professional all the way!!!!
Brian was very knowledgeable right on time and very helpful.
Brian is always willing to treat and tries to address the problem as quickly as possible.
Albert was friendly and efficient as he treated our home and removed all the spiderwebs that have accumulated. EcoPest has reliably kept our home bug-free for years now - great service and reasonable pricing!
arrived on time, technician explained the process, answered questions, a good experience all around
Love my service with Eco-pest! I’ve been with a eco-pest for 5 years and never have insect issues. I’ve the years, I’ve built a trusting relationship with my tech. Last time I had service and my regular tech wasn’t there. I was so bummed because I’ve grown to know my tech. Of course the service was still great, but…
I was told over the phone when to expect a text, and immediately after the phone call received a text with the service appointment information. The day of the appointment I received a reminder text, and ten minutes before the technician arrived I received a phone call. I showed the tech the areas we had been seeing…
They occasionally let me know they are coming. I have requested that they always tell me they are coming. But they don't. They always miss the small places that need attention. Sometime they are too much in a hurry to be really thorough. Customer service is super really good.
Brian was super friendly and quick
Ronnie did a fabulous job for me today! Brian did a fabulous job!
Eco has been great. The problems I had been having with roaches and mice have been taken care of completely with 2 treatments. They are on time, polite, reasonably priced and use safe for people and pets products. When Brian came to treat another home of mine, he did a thorough job, was professional and polite. He…
Cómo siempre, el servicio es excelente, envían un mensaje el día anterior y lo cumplen .
Wesley and Matt have both been excellent technicians, very professional and friendly. They are quick and efficient, and helpful in answering my questions. I would recommend EcoPest to anyone in the Richmond area!
Always appreciate the work Matthew does when he comes to our house. We can tell he has walked around our house and addressing any areas of concern (signs of ants or cobwebs). We have seen a big difference on/in our house since we started using EcoPest.
All my dealings with Eco Pest have been great! The staff who answers the phones are always very nice and helpful. The workers who come out to our house are always very kind and efficient. Albert came out today and was great! They have really helped keep our bug issue under control.
My technician is Brian Stevens and he is awesome! Very friendly and knowledgeable. Highly recommend this company and Brian.
Matthew is very patient and thorough! He is knowledgeable and informed in effective treatment.
Brian was very thorough. He sprayed everywhere that I had a concern with and put a gel down in areas where I’ve seen the most activity. I was very pleased with his service and the information he provided to help me safeguard the house more from all pests but especially the cockroach.
Brian was amazing & helpful
Brian is an excellent and informative partner in pest control. Told me all I need to know and is friendly and professional. Highly recommended!!
Wesley rocks!
William was very polite and knowledgeable about pest and chemicals that i need for my new restaurant. When he first approach me he welcome me with a warm smile. William is the best.
Pleasant and knowledgeable!
Brian serviced our home today for the first time. He drove Out of his way to arrive at my house for a convenient time for My schedule. He gave me helpful tips of what I could do in my yard to reduce Ants. He was a pleasure to work with.
Put in a lot of effort to help us solve a roach problem. Fair price. Very responsive. Brian S was excellent.
I highly recommend Wesley and the Eco Pest team. We use Eco Pest to service our large condominium complex in Richmond, VA. Their communication and quality of service is phenomenal. They send a text reminder before they come and a text to notify completion of service. Additionally, they always call on their way…
Very polite, friendly and I’m very satisfied with his service!👍
Have used Ecopest over multiple years and 2 locations. Matt is a great tech. He asks about the bugs impacting you currently and makes sure he targets them in the applied solution.
EcoPest is always responsive and professional. This was the first insect treatment so I’ll have to wait to weigh how well it works.
Recently had treatment with Albert from Eco Pest Control. He was punctual, knowledgeable, answered all my questions and provided efficient yet thorough service. Would recommend
He was so professional. So helpful. So kind. He answered all my questions in a way that really put my mind at ease. Thank you! I hope you return!
Nice folks very professional. Always polite and respectful
The service tech seems to care about the quality of his results.
Brad isa lways very helpful and professional. Offers great advice to help me with pest control in my home. Love this company. Best company to use for pest control!!! Always Five stars 🌟🌟🌟🌟 🌟
EcoPestControl representative was exceptional - timely, polite, knowledgeable and thorough. He listened well and performed and sold only the services we requested. We agreed to a contract despite initial reservations because he advised us rather than selling.
Very professional They always fit me in or adjust to my schedule. Definitely recommend! Super friendly and efficient! Alfred and Wesley are the best!
I really appreciate the time and effort that Eco pest has provided.. on locating and eliminating The Bug problem
Incredibly kind folks. Always do a great job!
I called yesterday as a new customer explaining my ongoing problem with mice and roaches. Lissette asked me several questions to determine my needs, offered me a reasonable price for an annual contract and scheduled an inspection/treatment for today. Kevin, the CEO, sent a follow-up text asking me to let him know if…
I have ants all over my back deck that seem to have gotten worse after your treatment. I had to rebuild the back deck because black ants made the wood decking unstable since Ardent was taking care of it. The driveway is full of ants and the front porch is covered with ants. The techs with Ecopest did not treat my…
Recently we've had John service our home. He is always gives us a heads up before he comes, prompt, friendly, shares his professional experience through what he thought we should also spray, he listened to our concerns and addressed them! Thanks John, you are the best 😊
Professional and knowledge team. Uses appropriate chemicals for house with kids and pets. Highly recommend
Quick response. Courteous, professional, effective. I’m very pleased with initial services.
Ronnie should be classified as a professional exterminator his work ethic is what we want thanks for sending him out to do our home.
Thanks for finding the mystery wasp nest!
I’m not sure what all is exterminated, but Ronnie was very polite and informed me where to go to see all the chemicals that were used today. Thanks. Judith Anderson
Ronnie was on time to the T, professional, and courteous. He walked us through how he was treating, what to do around the house to mitigate issues, and was very thorough. He was conscientious of our pets, and was considerate of our work from home! Very low-key presence, but high impact performance. Would recommend again.
The service technician who came today was very good and very informative as he did his job well!!! I am very pleased with his work!! and Is in our opinion the best technician to come from Eco Pest Control . Now I am looking forward to getting the cockroaches to leave and to see a improvement in them being less of a…
Just had service done by one of my favorite technicians Quentin. Been using these guys for a couple years now and I highly recommend them. They are always kind, knowledgeable, and professional. The mosquito service is definitely worth it over the warmer months.
Always excellent service by all of their employees. Ronnie was excellent today with his visit and very professional service.
Used Eco Pest Control as we were having some issues with cockroaches in our home. Ronnie came out and did the service. He was very friendly, professional and thorough.
They are very informative, and knowledgeable, answered questions and let us know what to expect. Price wasn't too bad.
Ronnie was very nice and personable! I can tell that he does a thorough job and recommended services that we may need in the future!
Ronnie did a great job. Will continue to use!
So happy with any response if I need to call and happy with my technician! Super great tech !
From the moment I called Eco Pest Control they provided 5 star service. Kevin, the owner, was patient and knowledgeable when sharing my insect problem and how their services could help. He made scheduling very easy and even got me in just a few days out! Shortly after, I was sent a payment and Service Schedule. The…
Employee was very courteous and friendly. She is a great asset to the Ecopest team.😊
Very nice, polite young man. Seemed to know what he was doing.
Derek was on time and communicated before/when he arrived via text. Very complete treatment, from crawl space to foundation and the interior/attic. Very friendly.
Our guy Quinton was great, set up traps around the house and sprayed thoroughly, friendly as can be, and we noticed a significant decrease in bug activity almost right away.
Two individuals were very professional and informative. Helped me identify areas where rodents are coming in and a plan
Very friendly, professional and thorough. They also use pet safe product which is great!
Great experience. Very helpful. Handled all things needed without requiring a request or instruction.
Matt was very thorough
Robert was very friendly and personable. I will definitely continue to use EcoPest
Eco Pest has the best customer service ever! I would definitely recommend using them for your pest needs!!!
Deante is always great!!
Eco Pest Control has saved us the trouble of having to put out ant and roach baits. Once they treated, the bugs disappeared - and without poisons! Professional, prompt, friendly and knowledgeable!
Our technician Matt is professional, courteous and very helpful!
A few wood roaches were coming from outside/crawlspace. Very friendly employee came out to give our house the first treatment. Professional, informative and kind. Efficient and prompt with getting the work done. Thank you so much, Eco Pest!
Robert was super helpful and genuinely nice! Very professional.
My very first time with them so I cannot say how they are but the guy was very honest and professional and I watched him while he sprayed the inside and outside of my house and he gave some very important advice that I did not know about so I'm going to continue to do service with them.
Matt was great and very informative. He was on time and let me know how long he would be there and that he would be back to check on things.
William was very professional.
Eco Pest is on time, every time. That's important to me. If I pay a vendor to service my home, I don't have time to sit there and wait for them not to come. That was my experience with a big brand vendor. After their second absence I went to Eco Pest and have never been disappointed. Eco Pest also has reasonable…
Wondering when inside treatment will be done?
They communicate well and are a great service.
Great people to work with
We chose Eco Pest for pest control after seeing some cockroaches and spiders around our home. While their quarterly visits did help with those issues, I recently heard something in our attic. I called Eco to see if someone could take a look to see what it was and if it was covered under our subscription. The…
Happy for their great service.
Did Great job 👍
I must say, I am extremely pleased with my initial service. William came in and did a thorough treatment. He was very informative and straightforward in letting me know my problem areas! He is a very professional guy and a great people person. Great value for your money!
William was so friendly, helpful, and professional. Thank you!
William was excellent, very professional and knowledgeable. We found him very detailed and explained everything he was doing. It was a great pleasure having William in our home. He really knows and understands the business. Most important, William seems to be very content with his job and speaks highly of the company he works for. John & Maureen Hazelton
William was so professional and friendly we started to see the roaches instantly start dropping before he was even done spraying. He was very thorough and accommodating which was greatly appreciated.
My experience with Eco Pest Control was great. I will highly recommend.
Positive experience. Timely in scheduling inspection and flexible to find a time that worked for me. Kevin was knowledgeable, professional, and personable.
Our technician Kevin was very polite and did a complete inspection of our crawl space and attics. Explained the process and treatment plan and was able to provide treatment that same day.
Nobody called before they came so the inside of the house was not done.
Kevin showed up to my residence right when he said he would. He was very friendly and professional. He did a thorough job of setting the rodent traps in and around my house and sprayed the interior and exterior. The treatment has cut down the amount of bugs around my house significanty and I haven't seen or heard…
Eco-Pest gets high marks for efficiency. Kevin explained their products and services very clearly at the initial evaluation of my home. When he came back for the first treatment he was courteous and friendly as well as thorough. I signed up for quarterly treatments to ensure my home remains pest free. An excellent company.
Matthew was prompt, friendly, efficient and responsive. Thank you.
Alex was prompt--nice uniform--courteous-prompt-efficient and very thorough in his job --best person and company I have ever used-
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 476 | $50–$119 |
| Bug & insect extermination | 337 | $58–$136 |
| Ant extermination | 274 | $58–$173 |
| Spider extermination | 249 | $86–$181 |
| Cockroach extermination | 217 | $83–$214 |
| Home inspection | 208 | $56–$151 |
| Rodent extermination | 206 | $96–$323 |
| Hornet & wasp extermination | 140 | $83–$199 |
