How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECedar Pest Control of Richmond
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cedar Pest Control of Richmond for 8 kinds of job.
Cedar Pest Control of Richmond for general pest inspection
Clear ✕All 482 Google reviews tagged “General pest inspection” · showing 220
My technician Dylan was Great 👍 awesome to talk to very hands on with walking me through exactly what he was doing on time and communicated very while before and while at my property explained everything in detail answered all my questions very professional and kind I would highly recommend this company and my technician.. Thank you Cedar pest control 😁
Dylan was amazing 💯
Great service. Kevin was polite and efficient. Perfect for our first treatment. No treatment yet for crawl space or attic but next time.
Dylan was wonderful! He was attentive to our needs and requests and very thorough in his work. He was very pleasant and willing to assist in any way possible!
Robert always provides a thorough inspection and treatment. He explains the type of treatment that he is applying. He’s always very courteous and makes sure that I am satisfied with the service. We are also very satisfied with the results of the treatment over the years.
Awesome, prompt, reliable service
Kevin was quick, efficient and friendly!
Dylan was very professional. And very knowledgeable
Dylan did a great job, and was extremely kind and professional while doing so. Have had no issues with pests indoors since Cedar Pest Control began treating my house!
Truly appreciate Dylan servicing my home and getting me set up with ongoing treatments.
Dylan came and did routine maintenance at my house and was incredibly kind and professional! He did a great job of explaining the services he was providing to treat different kinds of pests.
Robert arrived on time. He was professional and polite. Robert explained in detail what he was expected to do, the chemicals used were in regulation and what to expect from them. His time management was excellent. This is the second time Robert has been to this job , last time being 2022. I was satisfied then and I…
Dylan was so knowledgeable and able to discuss my concerns and the resolutions!
Dylan is my current technician and he is very competent and he always has a positive attitude about his work and my wife and I are happy with his service and we now have a pest free home. Thank you and keep up the good work
I love this company and the service technician Robert. Always prompt and no pests near my home. They always do a great job.
Great experience!!
William arrived on time, was very knowledgeable, Explained the products and service and tailored our service to be pet friendly. my family is excited to be able to sit on out porch without the bugs joining us. Thanks William we appreciate your professionalism and knowledge.
Wesley did my usual three-month treatment today. As always, he was thorough but quick, also very nice.
Very friendly, and explained everything they were doing. Listened to what we had seen and asked questions. Then made adjustments to application of product based on our conversation. Couldn’t ask for more! Very excited to be working with Eco pest now.
Dylan was very professional, friendly, and helpful.They are definitely worth the price!
Dylan was friendly, knowledgeable and efficient.
Robert is a fantastic tech and represents Cedar Pest Control with excellence. He always checks in on us to make sure we’re not having any problems. He remembers past issues and proactively treats for them. He cognizant of factors like the weather and adjusts his treatment plan accordingly. Best part, we are always…
Quarterly home inspection Great Service Technician
Great team of professionals!
Very prompt and friendly…no hassle and good price. He listened to my concerns and responded accordingly. Great job!
Kind and responsive and respectful. Cheaper than other services in the area. Professional. Timely. Kills wasps and cockroaches
Dylan was on time, was very professional, and was very thorough. He explained what he was putting down and how it worked.
Wesley is friendly and knowledgeable and keeps us pest free!
Wonderful Service. Nice guy, communicated well and was easy to talk to. Took care of everything that needed attention.
I love the text prompt, as always, reminding me of my quarterly appointment so I can put in my Calendar. I was able to be present for the appointment today and appreciated the patience, education and thoroughness of where we are today and recommendations going forward!
William was great
Dylan was awesome very attentive to my yard! Than you!!
Dylan was so knowledgeable and provided so much education on the issues we were having - and it was just his first visit! We loved his customer service and professionalism.
Matt accommodated my schedule on short notice.
Worker was friendly and knowledgeable. Great service.
Ben did an excellent job of addressing the pests concerns I spoke with him about.
Very friendly and very thorough. He was knowledgeable and answered a few questions I had about wasps.
I have used this company for many years. I am pleased with their service. They have always been prompt and helpful. They patiently answered my questions and offered suggestions. I would definitely recommend them to family and friends. Thank you for giving me peace of mind.
William inspected and explained everything completely. Looking forward to using Cedar Pest Control.
Can’t recommend this company enough! We’ve been working with Ceder Pest Control (formerly Eco Pest) for almost 8 months now, and the results are night and day! No bugs inside our home… which is honestly super impressive for Richmond’s climate! Also, highly recommend our technician Robert. He’s super knowledgeable,…
Today Dylan took care of my house , very friendly and professional!!
Albert came to do our annual termite inspection. He is always friendly, professional, and thorough.
William was very effivient and informative
Chris was polite and did a great job communicating the services provided.
Very professional and courteous!
Chris performed full service pest control treatment including spraying inside and outside, changing out glue traps and providing an update on pest activity. Thank you, Chris
Cedar Pest control and Kevin are the only ones I trust! They are the best!
Very good.
Great experience! Dylan was prompt, polite, very knowledgeable and accommodating. Every company needs more like Dylan!
William was incredibly thorough in his inspection of our home and explaining the services offered and helped us secure a great deal for eco-friendly pest control services. I was impressed with his ability to answer my questions without hesitation, he certainly knows his business inside and out! Super friendly guy as…
Immediate response to my inquiry. Willing to work with me based on my needs. Friendly, considerate, knowledgeable. I love their eco-friendly products too!
William was extremely knowledgeable and professional. Would recommend Cedar Pest Control to anyone. They were the ONLY company that reached out to us, immediately, after contacting 4 other companies. We appreciate answering all of our questions and concerns. Looking forward to doing business with Cedar and…
Albert was friendly, asked about problem areas and made sure he treated the whole house especially the problem areas.
William was great in explaining what his company does and the different options.
Brian was our technician today. He did our quarterly service but also did a specific treatment for us. He was super friendly and was eager to get rid of our problems. We'll see how the treatments go, but just his attitude and outlook alone are refreshing. Hope Brian continues to be our technician in the future.
Albert services our yard and home, and his work is consistently exceptional. Every visit, he demonstrates an incredible attention to detail—he doesn’t just meet our expectations; he surpasses them in ways we didn’t even think to ask for. His dedication and pride in his work truly show. Beyond his outstanding…
Malik did a great job today!
Very professional
So far, working out really well. They are friendly, responsive to homeowner preferences and very prompt. I like ridding our house of pests while remaining conscious of the environment. Update- Great service and always thorough. Our current tech, Malik, was great, and attentive to our requests. If we ever have…
Matthew always does a great job. I would give him a 10 if that was an option.
Kevin always rings the doorbell when he arrives so you know he is here. He does a thorough job. Always punctual. Always responsive. Would highly recommend.
Love my tech he is personable and competent.
Update: 2/27/26: I’m still very pleased with the service provider and have not had any issues since they’ve been servicing my home either on the outside or inside. Robert is amazing to work with, he knows about the products and always provide me with information about the products he uses and let’s me know what to…
Can’t thank Matt enough for keeping the bugs and critters out of our home. He is always pleasant and answers all my questions. He is great at communicating about the services provided. I feel he is genuinely taking care of us. I appreciate him so much!
Robert is incredible. Always professional and communicates well. He lets us know when he's on his way and when he arrives he thoroughly explains what he will be doing. He even reminds me to close the garage door when he leaves.
Dylan was possibly the coolest dude who's ever set foot in this house by far, very friendly, great dude overall and funny.
Always prompt service and answers questions that we have.
UPDATE: Dylan came to out house recently and provided excellent service! He was professional and personable. Every question we had was answered, and we are very satisfied with our pest control. Thanks!!! Josh was very professional, responsive and communicative. He was very conscientious and do a great job!
Great service by Albert!
Quick, respectful, knowledgeable, & most importantly effective. Cedar is legit
Robert communicated well, he was professional, punctual and expedient.
Great customer service and care! Asked questions and provided details for the scheduled treatment along with some other tips! Thanks Dylan!
Our technician was wonderful! Very friendly, knowledgeable and efficient!
Dylan was very helpful and explained his work..
Robert is always on point! He is the reason why I stay with EcoPest!
Truly, the friendliest staff I have ever encountered. Kevin is so professional and courteous. He does great work, is prompt and thorough!
I've used EcoPest for a few years now, and renewing my service wasn't even a question thanks to the great service by Robert and Malik. Ecopest has made a huge difference in my home. Their products work quickly and are very effective. My favorite service they offer is free additional visits to retreat the house if…
As he always does, Robert did a great job for our quarterly treatment. He always communicates well with us, and is willing to answer any questions we might have.
Chris was an excellent technician who provided great service. I highly recommend this company, and Chris especially.
Eco Pest Control has always provided great service, and Dylan proved that again today with his thorough service and approachability.
Answered all of our questions and was very polite.
Dylan was engaged, courteous, efficient and effective. He explained what he was going to do and provided next steps for going forward.
Dylan did a great job. He was so polite and straight to the point.
Excellent service as always. William is pleasant and conscientious. He came out in less than ideal conditions to get the job done, and I thank him for doing so!
William was amazing! He came out to do an inspection within an hour and then had a technician there 30 minutes later! He explained everything to me as we were coming up with a contract for our preschool. I never felt pressured! I use Eco Pest at my condo property as well and they have been reliable!
Albert was super professional and friendly! He worked quickly and effectively to inspect, remedy and prevent our home from pest and rodents.
Explained the process and the equipment being used. The pro and con of the situation. Very helpful in my situation. Don't have situation there be no situation. So preventive measures now is a good thing.
Always friendly, knowledgeable, and courteous.
Ronnie was very professional and provided us with helpful advice to avoid any potential problems with bugs and ants during the spring. We receive quarterly extermination services but there is no additional cost if we need them to come out in between visits for additional issues.
Wesley always displays the best customer service...is prompt, friendly and reliable!
Dylan E. Did a wonderful job servicing our home. He was kind and professional while making sure to explain what services he would be providing. Well done
They’ve been great! Also, Dylan is knowledgeable and helps with all my questions. Had a weird thing with gnats/tiny flies last week and he was quick to look into it.
Dylan was very professional and friendly I just got him as a new technician and looking forward to having him provide service. You guys again have hint the mark with an outstanding technician as my first impression and they are always important.
Albert is always so nice and helpful when he comes for quarterly visits or one-off visits
Eco pest control is prompt and communicative. Dylan was helpful and friendly. I recommend them to everyone!
Always great service. They took care of the ant problem the previous owners gave us.
Wesley was great, easy, informative.
Always on time, professional and respectful of our property. Kevin is always friendly, knowledgeable and eager to please his customers. I highly recommend EcoPest.
Great experience with the technician today! Thanks!
Matthew is alwats kind and does a great job. Very caring company and always responsive.
Matt, was great. He came a few minutes early to the appointment and was very professional. So far I have no complaints with Eco Pest. They came highly recommended by one of my neighbors and so far so good.
Will is very knowledgeable & good at educating the customer. I thoroughly enjoyed learning from him.
Robert is always professional, timely, and provides exceptional service.
Kevin did a great job. He focused on areas that could be possible entry points for unwanted visitors. Great job, Kevin and Eco Pest!
Matt provides a great service. He is knowledgeable and shares what he knows and is very open and pleasant.
Your employee is exceptional. He listens and goes above and beyond as a widow. I really appreciate that I have to have everything done because actually I’m older also.
Chris was very professional and prompt and attentive to the needs of the services offered.
Albert did a great job!
Kevin was so helpful explaining the best solutions for our visit today. I really appreciate his candor and focus on our specific needs.
My technician, Albert, has serviced my property for quite some time. He is excellent in all respects. Very knowledgeable, thorough, also very personable and pleasant. Very attentive to any issues I point out and always complete in the work that he does. Equally important, his approach has been very effective in…
Mr. Robert always delivers exceptional service! He’s very kind and informative. He provides my quarterly visits and it’s always a pleasure seeing him! Thank you for your service!
Punctual, courteous & informative!
Technician Robert was great, as always. Knowledgeable, friendly and efficient. Great service.
Very polite and well mannered associate. Did a wonderful job. Told me about the service provided, what was done etc. he definitely deserves a 5+
Winter 2025: Still happily using Eco Pest Control and Matthew still takes care of business for us. We have seen evidence of less mites without impacting the surrounding area. Spring 2025 Update: Still happily using Eco Pest Control. No complaints here. Matthew has consistently shown up on time, always checks in on…
Good man. Easy to work with and conscientious.
We’ve had a contract with Eco Pest for approximately 3 years with no complaints and fantastic services. The price is completely reasonable and they actually fulfill their contract 😲 which is a nice change nowadays. The best part is that we’ve had the same service person, William, all this time too! It’s rare gift…
LOVE Brian's UPbeat, Positive, Friendly personality!!!! Kind, professional, and exceptional service! Keep up the FANTASTIC job, Brian!
Great service! Very good communication and responsibility. I highly recommend Robert. Otherwise I've had mixed experience with the company. Their communication is average at best, and other technicians are not as good as Robert
Matthew was great! Friendly and professional
Maurice did an amazing job! He was very polite and considerate. Thank you!
Kevin is great!
Brian is the man! Fantastic service.
Very detailed! Brian was very friendly and thorough!
Thanks for the great service and attention to detail today. I appreciate the extra focus.
We ask him to treat the basement for spiders and he was able to do that today.
George was very thorough. Communicated and explained everything well. Im am very happy with my experience thus far. Thank you eco pest and see you soon George!
Very friendly and courteous staff...
Robert from Eco Pest Control is always friendly, informative, and a pleasure to work with. He takes the time to explain everything clearly and consistently provides excellent service. Highly recommend!
Wesley was great! Friendly and helpful.
Josh was outstanding!!
Great service. Their products seem to work and the representative that treats our home is always polite and professional.
Albert is always great when he visits our home we don’t want another technician other than him. He’s always respectful and is willing to take the time to educate us on our home and property with pests.
Friendly and prompt service
very friendly, informative, knowledgable
William communicated easily with phone and text. He even tried to squeeze us in a day earlier than booked. He was thorough and clear in explaining the treatment plan.
Great service! We have had no pest issues since using this service.
Brian did a great job with our home treatment. He was very helpful and took the time to explain the service and treatment performed. Thank you, Brian!
Great communication, reliable, thorough service
Timely and respectful of the house. Does a good job everytime.
Albert from Eco Pest always courteous and professional. Great service always!
Robert is ALWAYS wonderful to work with!! He is always prompt, kind, courteous, professional, takes his shoes off before entering my home, and explains everything that he is doing!
Matthew is always fantastic and knowledgeable, prompt and courteous. Thanks!!
Brian was on point!! He got all the active spider webs, and had amazing knowledge of his craft. Thank you for your great customer service.
Brian did an awesome job...friendly, knowledgable, helpful and good with dogs!
The technician was very courteous and professional. He took his time spraying inside and outside of my home.
Brian is very personable, responsible and attentive to needs of the home. Addressed issues we were aware of and others we weren’t. It’s very refreshing these days to have a technician come by who actually talks to you without having to pull teeth for helpful information.
Brian was our tech today and he was amazing! He answered all my questions about landscaping materials and what attracts what bugs. He addressed our ant concerns and checked for areas outside to see if there were nests or activity. Very personable!
Brian is very argumentative, we got started off on the wrong foot. It wasn't good at the beginning of his visit, but he apologized and we moved on from there. In the end, we were okay. We will see how it goes when he comes back in two weeks.
Brian S. Was very friendly and knowledgeable and did a fantastic job
Josh was quick, professional and efficient. In and out, did the job above expectations Be like Josh!
They come as scheduled, and perform a top notch service. My technician (Albert) was very professional and asked about points of concern and they go right off to address your concerns, what more could you ask for in a service, especially one that's affordable.
Brian was great.
My service technician, Albert, was and always is awesome! He was very professional and knowledgeable. He answered all my questions and addressed all my concerns. An awesome young man! Albert represents ECO Pest Control well! Thank you Albert and thank you Eco Pest Control!!
Great service personable easy to deal with and make appointments
Brad did a great job, he let me know when he would be here, he finished his job and let me know what he did
Exceptional service, Brian is the best! Very quick response, took care of absolutely everything going on in our house and around it. He came to check on our house after two weeks of us having treatment to do a follow up service. So awesome, really appreciate the peace of mind!
Brian was professional and courteous. He let me know when he arrived and what he was going to do. I explained that my daughter is terrified of all the new spiders. He explained how he would handle the issues. He even followed up with recommendations for another service. Thank you, Brian!!
Everything went well Matthew is on point with the service.
Albert is on time.Very knowledgeable, and always willing to listen about any Concerns.
Brian was great, incredibly helpful and knowledgeable. Answered all questions and provided a lot of feed back.
Brian was very knowledgeable right on time and very helpful.
UPDATE 08/01/25: Wesley has been doing our home services for a while. He goes above and beyond to help me understand what I should know about dealing with pests around my home. Always courteous, professional and excels at his work. He always lets me know when he's on his way & when he has completed his treatments.…
Very pleased with service from EcoPest these past few months we have been with them. Josh was very thorough and did a great job! Thanks!
Albert was friendly and efficient as he treated our home and removed all the spiderwebs that have accumulated. EcoPest has reliably kept our home bug-free for years now - great service and reasonable pricing!
Brian was great, prompt and thorough.
Albert did a great job clearing off our spider webs today
I was told over the phone when to expect a text, and immediately after the phone call received a text with the service appointment information. The day of the appointment I received a reminder text, and ten minutes before the technician arrived I received a phone call. I showed the tech the areas we had been seeing…
Very good work
Excellent work
We called Eco Pest at the suggestion of a friend. Kevin was very professional, friendly and knowledgeable. Service was provided efficiently and thoroughly. Based on customer service alone I'd recommend to anyone. Update: Kevin's been our regular service provider since this initial review and everything still holds up. Still a strong 5 stars.
Brian was super friendly and quick
Matt, is a rock star. He was super friendly and did the work professionally. Thank you Matt!
Brian was very pleasant and professional.He asked about food gardens as he wanted to be careful about preventive applications there. He seemed very efficient and even checked in one spot and there were no termites. Great news!
Great service and attention to detail.
Robert is kind and patient. He was flexible with my schedule and took the time to help me understand our pest treatment.
Cómo siempre, el servicio es excelente, envían un mensaje el día anterior y lo cumplen .
Wesley and Matt have both been excellent technicians, very professional and friendly. They are quick and efficient, and helpful in answering my questions. I would recommend EcoPest to anyone in the Richmond area!
My technician is Brian Stevens and he is awesome! Very friendly and knowledgeable. Highly recommend this company and Brian.
Kevin does a wonderful job! He’s a fine young man!
Brian is very friendly and thoughtful about the work. He paid attention to our garden and kept clear of growing food items. Eco Pest has been a great company to work with for years.
Wonderful service!! Wesley was great!! We appreciated how he took his time and communicated to us what he needed to do, as well as detailed the treatment since we have little dogs that are in those areas!
My wife asked if he could take out a ground hornet nest while I was at work. She and Wesley located the area the nest was in and he took care of it.
The tech who services our house (Matthew S.) is awesome!! Always very knowledgeable, professional, and polite.
We use Eco Pest for regular pest control services that happens on a quarterly basis. Wesley is always great and helpful if we need any advice on changes to keep bugs away. My only complaint is that there is little warning for when they are coming for the quarterly spraying, but it’s typically okay since I work from home.
Robert is excellent and very attentive to our needs. He is also trustworthy and cares about our property and providing services.
Brian is an excellent and informative partner in pest control. Told me all I need to know and is friendly and professional. Highly recommended!!
So good so far
Wesley rocks!
I have used EcoPest for the last two years and have no complaints. They are responsive and thorough to and during service request. Matt is our technician and he’s as reliant as they come. Lots of options out there, choose EcoPest.
Very pleased with Eco pest. Their mosquito, flea and tick control has been great! They even came back to reapply two days later when it started storming minutes after they finished. Ronnie is very accommodating and very friendly! Highly recommend!!
Always on time and professional
As always - awesome!
Wes was amazing. Professional and so kind and respectful. He went WAY ABOVE THE CALL OF DUTY! I forgot he was coming, I missed his calls and his texts. He went ahead and did the outside of my house( the ants 🐜 have decided my house is a hood spot to live) the I called him as he was leaving, he CAME BACK… gave him…
William was very polite and knowledgeable about pest and chemicals that i need for my new restaurant. When he first approach me he welcome me with a warm smile. William is the best.
Brian did a great job! Thanks!
I’ve had a great experience over the last couple of months with this pest control service, and I can’t say enough good things about their team—especially Wesley! He came out recently to help with a spider issue and was incredibly thorough, professional, and knowledgeable. He took the time to explain everything and…
On time, efficient & friendly. Goes above & beyond to make sure you are comfortable with the scope of work. Honest & thorough! HIGHLY RECOMMEND!
Brian provided informative, considerate and thorough service and consulting regarding our rodent issue! Thank you for coming out and examining our attic and two crawl space entrances!
Professional and always keeps me informed.
William was great, he was very thorough and took time to explain everything to me.
Service was great, they were supposed to call before coming- only texted. Interaction was a little sharp around the edges, attire was a little disheveled. He definitely knew is skill set and inspected every nook and cranny.
Brian was awesome. I was really amazed!
Colin did a great job with our service today. EcoPest has been a great company to have provide service.
Matthew was professional and on top of it!! He was so friendly and helpful! Give him that $5.00 though he deserves more!😊The team is Always great! Appreciate your team!!
We’ve been using EcoPest for a few years now and we always receive excellent service. They’ve been responsive whenever we’ve had a question or concern. Great service!
Brian was excellent this morning and arrived on time. He was kind enough to wait a few minutes for me to end a meeting so I could have him spray inside during our quarterly visit since we saw a few bugs inside recently. Highly recommend him and Eco Pest overall.
Kevin is always very friendly and thorough!
Mathew is always through. He is nice and friendly.
Malik provided excellent service! He was very thorough!
Since 2021, Matt S. at Eco Pest has been my go to for all pest control needs, whether it’s my quarterly spray or pop up’s in between. He’s always informative of what’s trending in the area, what I have going on around my property, and what will help keep it away. Always on time and great communication. Many thanks!
John was such a great guy! Amazing experience and very genuine. We appreciated having him treat our home.
Albert is the man! 10 rating
Albert is always a good ambassador for Eco Pest Control. He calls me each time to ask if I need an indoor treatment and inquires about any other needs I may have. Takes his time during his treatments to ensure a quality job. In his most recent visit, he continued this precedence.
Very quick response and all around professional service.
Fantastic service! Reasonably priced. Professional and courteous. Quick response time for initial inspection, and was even able to set up services to start same day as the initial inspection. I highly recommend Eco Pest for all your pest control needs. We have been using them for years! Update 5/18/25 - Malik…
Professional and courteous- Kevin has been servicing my properties for the last 4 years and is amazing! Always communicates well and super professional!
Ecopest always does a great job, theyre quick and reliable. Malik was our most recent rep and he’s great!
Ronnie did a great job with my service. He also provided me with detail regarding other services that the company provides.
Great service every time!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 476 | $50–$119 |
| Bug & insect extermination | 337 | $58–$136 |
| Ant extermination | 274 | $58–$173 |
| Spider extermination | 249 | $86–$181 |
| Cockroach extermination | 217 | $83–$214 |
| Home inspection | 208 | $56–$151 |
| Rodent extermination | 206 | $96–$323 |
| Hornet & wasp extermination | 140 | $83–$199 |
