Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Cedar Pest Control of Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cedar Pest Control of Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cedar Pest Control of Richmond is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 82% of rodent control.A
82

Reviews for your job

Customers hired Cedar Pest Control of Richmond for 8 kinds of job.

Cedar Pest Control of Richmond for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.219
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 219 Google reviews tagged “Home inspection” · showing 20

Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Josh M did a great job and was incredibly friendly. Answered all my questions and concerns and were very prompt to visit after my initial call

Home inspection
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Will was very nice, prompt, and honest.

Paid $1–20Great priceHome inspection
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Phenomenal work today by Malik from Cedar Pest Control. Very professional and thorough.

Paid $1–20Great priceHome inspection
ShereeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

William came out within a couple of days and offered a FREE inspection of the property. Afterwards he called me directly and confirmed there were no serious issues. He told me about a preventative program they offered at a reasonable cost and I signed up.

Great priceHome inspection
BenitaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

William came out to inspect my home. He was very professional and explained everything to me clearly so I know what needs to be done and what to expect.

Home inspection
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thorough explanation

Paid $160–180Reasonable priceHome inspection
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Knowledgeable, Efficient, Flexible, and Super Friendly! Call them and you will not regret it!

Great priceHome inspectionCockroach exterminationAnt extermination
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding service!

Paid $20–40Reasonable priceHome inspectionRodent extermination
SarahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

William was very nice and professional. We actually stumped him with a bug situation in our house. He is going to get to the bottom of it. In the mean time they are treating our home for carpet moths starting tomorrow.

Paid $40–60Home inspection
FernandoLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and knowledgeable about the termite system

Reasonable priceHome inspection
shamikka7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevin was very polite ,quick and knowledgeable.

Home inspection
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome, prompt, reliable service

Great priceHome inspectionSpider exterminationGeneral pest inspection
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

My technician Chris was very friendly and polite; however my rodent issue was never resolved. I was under contract for 7 months. The service manager, Ben came to investigate since Chris could not figure out what the issue was. Ben put some copper mesh around my gas line under my fireplace to deter the mice from…

Paid $200+Home inspectionRodent extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

William was polite and informative!

Home inspection
BrianLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dylan was very professional. And very knowledgeable

Home inspectionGeneral pest inspection
Sherry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job ! I would use them again and definitely would recommend.

Paid $120–140Reasonable priceHome inspection
Fatima9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Truly appreciate Dylan servicing my home and getting me set up with ongoing treatments.

Reasonable priceHome inspectionGeneral pest inspection
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

William was fast and efficient. Very professional and friendly. I would highly recommend Cedar Pest Control for termite and/or for any pesty problems you may have. The office staff is also efficient and knowledgeable. Kudos.

Paid $120–140Reasonable priceHome inspection
Pamela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

As always he is a true professional and a great guy to interact with. I think you truly have a keeper!

Home inspection
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

William was awesome and answered all of my questions during a really emotional and stressful time. The price for services was the best I’ve seen, but unfortunately I had to decline within my own circumstances. I will for sure use this company in the future though. Highly recommend.

Reasonable priceHome inspection

Show more home inspection reviews (199 more) →

Price

$93-14% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection476$50–$119
Bug & insect extermination337$58–$136
Ant extermination274$58–$173
Spider extermination249$86–$181
Cockroach extermination217$83–$214
Home inspection208$56–$151
Rodent extermination206$96–$323
Hornet & wasp extermination140$83–$199

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