How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECedar Pest Control of Richmond
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cedar Pest Control of Richmond for 8 kinds of job.
Cedar Pest Control of Richmond for home inspection
Clear ✕All 219 Google reviews tagged “Home inspection” · showing 140
Josh M did a great job and was incredibly friendly. Answered all my questions and concerns and were very prompt to visit after my initial call
Will was very nice, prompt, and honest.
Phenomenal work today by Malik from Cedar Pest Control. Very professional and thorough.
William came out within a couple of days and offered a FREE inspection of the property. Afterwards he called me directly and confirmed there were no serious issues. He told me about a preventative program they offered at a reasonable cost and I signed up.
William came out to inspect my home. He was very professional and explained everything to me clearly so I know what needs to be done and what to expect.
Thorough explanation
Knowledgeable, Efficient, Flexible, and Super Friendly! Call them and you will not regret it!
Outstanding service!
William was very nice and professional. We actually stumped him with a bug situation in our house. He is going to get to the bottom of it. In the mean time they are treating our home for carpet moths starting tomorrow.
Very professional and knowledgeable about the termite system
Kevin was very polite ,quick and knowledgeable.
Awesome, prompt, reliable service
My technician Chris was very friendly and polite; however my rodent issue was never resolved. I was under contract for 7 months. The service manager, Ben came to investigate since Chris could not figure out what the issue was. Ben put some copper mesh around my gas line under my fireplace to deter the mice from…
William was polite and informative!
Dylan was very professional. And very knowledgeable
Great job ! I would use them again and definitely would recommend.
Truly appreciate Dylan servicing my home and getting me set up with ongoing treatments.
William was fast and efficient. Very professional and friendly. I would highly recommend Cedar Pest Control for termite and/or for any pesty problems you may have. The office staff is also efficient and knowledgeable. Kudos.
As always he is a true professional and a great guy to interact with. I think you truly have a keeper!
William was awesome and answered all of my questions during a really emotional and stressful time. The price for services was the best I’ve seen, but unfortunately I had to decline within my own circumstances. I will for sure use this company in the future though. Highly recommend.
William saw the problem we were having and instantly knew it was caused by carpenter ants. When we realized we had an unknown pest, it was pretty overwhelming to figure out who to go with. But we're glad we called Cedar Pest Control. William was quick, super knowledgeable and reassuring. Everyone we spoke to on the…
William Minter did a great job summarizing the options for the pest control and ensured that we were able to get service today.
William arrived early for the inspection, was very professional and thorough.
William and Wesley were both great! They were knowledgeable and helpful with answering all my questions to address our rodent issue. They got out quick and we appreciated the same day set up. Everyone that I have interacted with at this company has been helpful, thoughtful, and honest so it doesn't feel like they…
Great experience with this company! The technician who came out was very friendly, professional, and thorough. He took the time to explain everything and did a great job spraying for ants. Really appreciate the great customer service and would definitely recommend!
Excellent service! Kevin always does a nice job!
The inspector for our home inspection, William, was friendly and helpful. Set us up with their quarterly service. Will review again on how that goes!
William was very polite and informative and helpful in general.
Great team of professionals!
Dylan was very courteous and professional.
We had William come out to look at our attic for possible mice problem. He confirmed that we had mice and proposed a very reasonable remediation plan. Instead of upselling me on services, he proposed a solution that covers exactly what we need. Very grateful! Looking forward to having Cedar looking after our home
I love the text prompt, as always, reminding me of my quarterly appointment so I can put in my Calendar. I was able to be present for the appointment today and appreciated the patience, education and thoroughness of where we are today and recommendations going forward!
Excellent technician. Great communicator. This is the second house we have had treated by Robert and he is always professional and a pleasure.
William was so thorough in his explanation of the services offered as well as getting us set up. A+++ We are grateful that we found this environmentally friendly option.
Matt accommodated my schedule on short notice.
Ben did an excellent job of addressing the pests concerns I spoke with him about.
Cedar Pest Control scheduled me with a quick turnaround. William was friendly and professional while performing our ter.ite inspection.
Did a great job
Today Dylan took care of my house , very friendly and professional!!
William was very effivient and informative
Very thorough and detailed inspection. Appreciated the 30 minute notice call as well.
Dylan provided excellent customer service today.
Knowledgeable and very professional. Explained everything And met my expectations.
On time and they do a great job
William was incredibly thorough in his inspection of our home and explaining the services offered and helped us secure a great deal for eco-friendly pest control services. I was impressed with his ability to answer my questions without hesitation, he certainly knows his business inside and out! Super friendly guy as…
Everything great, William did a great job.
very friendly and great services from Dylan
William is great. Highly recommend their product to anyone who needs pest control.
William was very attentive to detail and made the pest inspection process seamless!
Dylan was a personable professional. He seemed to be thorough and detailed. Explained process.
Wesley is always a pleasure when he comes by. He’s friendly, checks in regarding any issues that may need addressing, then he takes care of business. “No muss, no fuss!”
Very professional knowledgeable and friendly. Thank you Chris for your service.
Dylan did a great job getting rid of my insects. He checked everywhere and got rid of my spider webs.
Very professional
Malik was great
Excellent service, professional and caring to be 100% satisfactory, and they have been. Our highest recommendation!
So far, working out really well. They are friendly, responsive to homeowner preferences and very prompt. I like ridding our house of pests while remaining conscious of the environment. Update- Great service and always thorough. Our current tech, Malik, was great, and attentive to our requests. If we ever have…
The service is above and beyond from start to finish. From the early service calls telling me a technician is on the way to a friendly knock on the door asking me if I need anything more. Of all the services I pay for - this is the one that counts ! No bugs...no mess...only results with a smile...thank you.
A true gentleman
Great customer service from Dylon he even noticed something I missed on my home. He provided excellent customer service!!!
William was great . Explained everything in detail and let us know we were in good hands
Need to schedule another appointment to spray inside
Eric was friendly and did everything that was asked
I would recommend
Excellent professional service with excellent customer service. Explained what he was looking for and how to handle removal of the bed and bedding. Best customer service I have experienced in the past 10 years.
William was an absolute delight to work with and took care of my issue immediately so that current construction occurring in my backyard could resume. He was personable and professional. He explained the step-by-step process clearly.
Eco Pest is knowledgeable, steeped in customer service, and didn’t make me feel bad about having a mice infestation.
Robert is always on point! He is the reason why I stay with EcoPest!
As he always does, Robert did a great job for our quarterly treatment. He always communicates well with us, and is willing to answer any questions we might have.
Malik did an excellent job and patiently waited 20 minutes for the tenants to arrive.
William is very knowledgeable and extremely helpful, particularly in a trying situation.
Excellent service as always. William is pleasant and conscientious. He came out in less than ideal conditions to get the job done, and I thank him for doing so!
Albert was super professional and friendly! He worked quickly and effectively to inspect, remedy and prevent our home from pest and rodents.
SUPER SHADY BUSINESS, RUN AWAY FROM THIS PLACE!!!! I've asked to cancel my services 3 months in a row, each time being told it's taken care of. Now I'm sent to collections with hundreds in fees, and not a single invoice sent to me. This place is a total scam.
Great work and great people.
I had a extremely wonderful experience with echo service this morning! The man was a gentleman friendly kind and helpful along with being very knowledgeable which I appreciated it all of it. I always look forward to our short visits. The guy this morning I would give him 10 kudos!!!
Eco pest control is prompt and communicative. Dylan was helpful and friendly. I recommend them to everyone!
Great service, professional approach
William was an amazing tech. We’re in the middle of a move when we had to get the house inspected before we moved out from our rental. He was early, friendly & was able to clear our rental so we could move out timely. If we were staying locally we would definitely staying with him but we’re moving out of state. Definitely glad for the easy experience.
Awesome!!!! No long wait outside before starting. Definitely gets the job done and goes beyond. Actually trying to help with the issue and not just here for a paycheck he cares about the customers and works hard. THANK YOU!!! Merry Christmas!!!!
Very professional. Was at ease with his inspection because he let me know exactly what he was going to do. Thank you Colin. Thank you Eco.😇
Matt, was great. He came a few minutes early to the appointment and was very professional. So far I have no complaints with Eco Pest. They came highly recommended by one of my neighbors and so far so good.
William was friendly & professional. He thoroughly checked our whole house inside & out to assess our problem. He gave suggestions for us to help eliminate what attracts mice. He explained the process of Ecopest’s services.
Terrific service. We had a problem due an environmental issue. Totally fixed, not so much as a random bug for a year. Wesley is a terrific guy. 100% recommendation.,
Matt provides a great service. He is knowledgeable and shares what he knows and is very open and pleasant.
Friendly and nowledgeable overall great customer service.
William took his time with the inspection and showed me areas of concern. I appreciate his knowledge and explanation of our situation.
Chris was very professional and prompt and attentive to the needs of the services offered.
Kevin did an Excellent job.
Colin was very very professional and knowledgeable. I would highly recommend there serviced and will definitely be using them in the future!!! I wish I could give him 10 stars
William was professional and very easy to talk with. He explained everything and made sure we will have service the next day and has requested a free follow up. We decided to enroll for the coming year.
William arrived at my home and provided a free inspection along with some options for pricing that would work within my budget. William was very professional and knowledgeable, yet he was kind and easy to talk to and answered all my questions.
Professional, experienced and a wonderful attitude
Winter 2025: Still happily using Eco Pest Control and Matthew still takes care of business for us. We have seen evidence of less mites without impacting the surrounding area. Spring 2025 Update: Still happily using Eco Pest Control. No complaints here. Matthew has consistently shown up on time, always checks in on…
I was very satisfied with the exterminator today he he went inside under the cabinets moved. Some of the furniture went outside and he took like a mop went all up and down through stuff down. I never been so pleased. Very well-manned and polite
William was extremely knowledgeable, honest, and understanding. I was impressed by his professionalism. Highly recommend!
William came through and did an inspection for us concerning a roach infestation. He was thorough, gave us all the info in layman’s terms so we understood, and gave it to us straight forward which was greatly appreciated. Friendly, honest, and took his time to answer all of our questions and provide us with quotes…
William was wonderful and very informative. Glad to have found their company
Friendly. Was very efficient.
George was so Awesome that our ChocoLab wanted him to stay! Great Descriptions and Discussions on pest prevention. Clean Bill of Health and referral to whomever buys our home!
George was very thorough. Communicated and explained everything well. Im am very happy with my experience thus far. Thank you eco pest and see you soon George!
You are lucky to have Matthew. He truly lives his job and is so kind.
William was great, he provided a quick and easy consultation and answered all of my questions :)
Elizabeth in the office was so kind and professional, she was able to schedule an initial inspection the same day that I called. Brian came out to do the pest inspection and abatement and he was a delight! So helpful, energetic, and knowledgeable. He offered a good amount of options with understanding and clarity. Very happy to have found this company!
Robert from Eco Pest Control is always friendly, informative, and a pleasure to work with. He takes the time to explain everything clearly and consistently provides excellent service. Highly recommend!
Albert showed great customer service. He notified us ahead of time before arriving.
Eco Pest always does a great job. They were able to work us in quickly. Albert was friendly and professional.
Great service. Their products seem to work and the representative that treats our home is always polite and professional.
He was very fast in his service he didn’t inspect all the rooms and didn’t put down traps in all the rooms He was on time and helpful in finding the possible entry point
Always a great experience with Wesley from Eco Pest. Highly knowledgable and efficient.
Bryan was professional, friendly, and very Knowledgeable.
I was about to leave town for a week when I found mouse droppings in my kitchen pantry so I needed to get it taken care of quickly. Brian came out in less than 24 hours and did a thorough inspection, placed traps and monitoring devices in key areas. Now I feel much better and confident that the rodent issue is…
Matthew has been our tech for over a year. Always friendly, respectful and knowledgeable. Provided important information on a pest problem and it was very helpful and informative. Great guy!
Robert is a great technician. He does quality work. "The best"
Very nice and professional!
I continuously have great experiences with this company when it comes to maintaining a pest-free environment. Brian was our new technician today and was just as great as the last!
On time and did a great and excellent job. Very very professional.
Exceptional service, Brian is the best! Very quick response, took care of absolutely everything going on in our house and around it. He came to check on our house after two weeks of us having treatment to do a follow up service. So awesome, really appreciate the peace of mind!
Albert is on time.Very knowledgeable, and always willing to listen about any Concerns.
Super patient, punctual and understanding. Able to answer all my questions and accommodate changes where needed. Thank you!
As usual, the technician was polite, did his job as asked. We are happy! Thanks
Eco Pests’ team pulled a Johnny on the Spot for me! I had a home inspection for a really bad ant problem and requested someone come out same day to address the issue. William made the call and Brian shows up within 2hours. Brian sprayed my entire exterior and sprayed where I needed inside. I have a bunny and was…
Very friendly, identified the issue, and quick to respond!
William was my inspector, very professional and courteous. Will continue to do business with the company and recommend to others.
My service agent is very good and takes the time to explain the process and does not rush through the appointment
Excellent service from the person on the phone to the technician Kevin coming out on the same day I requested. Gave me peace of mind through excellent customer service and knowledge.
William did a fantastic job of inspecting my property and providing professional, quality work as well as informing me of the best decision I should make to deter termites in the future. I would highly recommend Eco Pest and William to any home owner in need of termite/pest control.
Brian was super at treating my home . He was very knowledgeable, courteous and took care all of my concerns. He also was prompt arrived exactly when he said he would. Good customer service
I called Eco Pest Control today and got a same-day appointment for a free inspection. The customer service rep was very respectful, welcoming and helpful. William was great as well. Thanks to him I was able to identify the next steps needed to address my issue. This was my first time using their services and I am…
William was awesome to work with. He was very knowledgeable about the bugs we are currently having issues with, as well as plenty of different suggestions for treatment approaches. Talking with William was easy and pleasant, I am very impressed.
Cómo siempre, el servicio es excelente, envían un mensaje el día anterior y lo cumplen .
Colin was very professional and he answered all my questions about the inspection.
George was fantastic talked us thru everything and was thorough on the inspection. Thanks
Great consistent service. Thank You
We had fleas and he helped with that
Robert was great
Brian did a great job! Thanks!
Thank you for the help! Tech discussed our two concerns with us and set us up with a termite inspection. Thanks again!
Great communication and super friendly service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 476 | $50–$119 |
| Bug & insect extermination | 337 | $58–$136 |
| Ant extermination | 274 | $58–$173 |
| Spider extermination | 249 | $86–$181 |
| Cockroach extermination | 217 | $83–$214 |
| Home inspection | 208 | $56–$151 |
| Rodent extermination | 206 | $96–$323 |
| Hornet & wasp extermination | 140 | $83–$199 |

