How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECedar Pest Control of Richmond
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cedar Pest Control of Richmond for 8 kinds of job.
Cedar Pest Control of Richmond for rodent extermination
Clear ✕All 209 Google reviews tagged “Rodent extermination” · showing 120
My technician Dylan was Great 👍 awesome to talk to very hands on with walking me through exactly what he was doing on time and communicated very while before and while at my property explained everything in detail answered all my questions very professional and kind I would highly recommend this company and my technician.. Thank you Cedar pest control 😁
Albert did a great job! He was friendly and helpful in answering my questions.
Wesley was extremely professional while executing an impressive plan to resolve our problems.
Outstanding service!
My technician Chris was very friendly and polite; however my rodent issue was never resolved. I was under contract for 7 months. The service manager, Ben came to investigate since Chris could not figure out what the issue was. Ben put some copper mesh around my gas line under my fireplace to deter the mice from…
Dylan is very friendly and seems very knowledgeable about his work. I am looking forward to continued work with him
Robert arrived on time. He was professional and polite. Robert explained in detail what he was expected to do, the chemicals used were in regulation and what to expect from them. His time management was excellent. This is the second time Robert has been to this job , last time being 2022. I was satisfied then and I…
Dillion was very informative and thorough
He inspected and treated the area and found no activity of pest.
Work was done efficiently, cobwebs and spider webs were removed from out side of house. Technician was friendly and courteous.
William and Wesley were both great! They were knowledgeable and helpful with answering all my questions to address our rodent issue. They got out quick and we appreciated the same day set up. Everyone that I have interacted with at this company has been helpful, thoughtful, and honest so it doesn't feel like they…
Dylan was very professional, friendly, and helpful.They are definitely worth the price!
Dylan was on time, was very professional, and was very thorough. He explained what he was putting down and how it worked.
Pretty disturbing experience. I scheduled an estimate for rat control. I explained multiple times that I was concerned about my backyard chickens and other wildlife. He told me Blox bait is non toxic to pets. A quick google search revealed it is HIGHLY toxic to pets and wildlife that consume the rats (not just…
Matthew is great! He always does my treatments on schedule, and he's professional and accommodating.
From start to finish, this Eco Pest delivered. Malik was on time, did a very thorough job, and was very professional. His communication was very clear and he did a wonderful job. Thank you!
We had William come out to look at our attic for possible mice problem. He confirmed that we had mice and proposed a very reasonable remediation plan. Instead of upselling me on services, he proposed a solution that covers exactly what we need. Very grateful! Looking forward to having Cedar looking after our home
I love the text prompt, as always, reminding me of my quarterly appointment so I can put in my Calendar. I was able to be present for the appointment today and appreciated the patience, education and thoroughness of where we are today and recommendations going forward!
Ben was very thorough and diligent! Thank uou
William was great and very polite
Awesome company very communicative.
William was very effivient and informative
Very professional and courteous!
Immediate response to my inquiry. Willing to work with me based on my needs. Friendly, considerate, knowledgeable. I love their eco-friendly products too!
William was extremely knowledgeable and professional. Would recommend Cedar Pest Control to anyone. They were the ONLY company that reached out to us, immediately, after contacting 4 other companies. We appreciate answering all of our questions and concerns. Looking forward to doing business with Cedar and…
Dylan was a personable professional. He seemed to be thorough and detailed. Explained process.
Albert services our yard and home, and his work is consistently exceptional. Every visit, he demonstrates an incredible attention to detail—he doesn’t just meet our expectations; he surpasses them in ways we didn’t even think to ask for. His dedication and pride in his work truly show. Beyond his outstanding…
Can’t thank Matt enough for keeping the bugs and critters out of our home. He is always pleasant and answers all my questions. He is great at communicating about the services provided. I feel he is genuinely taking care of us. I appreciate him so much!
Eric was friendly and did everything that was asked
Great service by Albert!
Did a great job and didn't put down anything that would hurt our animals.
Dylan provided external pest control to home despite the rainy weather, he was poly, professional and explained what type pest control he was providing today, I would recommend this company.
My technician Matthew is always courteous and friendly. He does a good job in keeping my house vermin free.
Eco Pest is knowledgeable, steeped in customer service, and didn’t make me feel bad about having a mice infestation.
Robert is always on point! He is the reason why I stay with EcoPest!
Answered all of our questions and was very polite.
Kevin came to put down traps and bait to start process of germs rid of rodents.
William did an amazing job inspecting proposed providing information about services company offers.
Albert was super professional and friendly! He worked quickly and effectively to inspect, remedy and prevent our home from pest and rodents.
Very personable and professional. Explained everything he was going to do.
I had a extremely wonderful experience with echo service this morning! The man was a gentleman friendly kind and helpful along with being very knowledgeable which I appreciated it all of it. I always look forward to our short visits. The guy this morning I would give him 10 kudos!!!
Dylan is commended for the exceptional service he provided at my home.
Excellent. Thorough. Informative and helpful.
Showed up on time and communicated expectations.
Robert was very informative and polite. He explained the entire process with patience and was very thorough in where he placed traps.
Matt, was great. He came a few minutes early to the appointment and was very professional. So far I have no complaints with Eco Pest. They came highly recommended by one of my neighbors and so far so good.
Robert is great shows up on time and goes over everything
We are extremely happy and satisfied with the service provide by Eco Pest. Kevin serviced our property and I feel we got great customer experience and he addressesed our needs aptly. Before servicing he asked us what we would like addressed (interior or exterior), and then he executes the service aligned to that.…
Always on time. Products are environmentally safe. Always friendly!
We’ve had a contract with Eco Pest for approximately 3 years with no complaints and fantastic services. The price is completely reasonable and they actually fulfill their contract 😲 which is a nice change nowadays. The best part is that we’ve had the same service person, William, all this time too! It’s rare gift…
Matthew Stevens has been my technician for several years now and I just want you to know what a valuable employee you have! Besides being extremely knowledgeable and professional he is always so very kind and friendly. He takes the time to listen to any and all my concerns. Matthew has great attention to detail…
William was extremely knowledgeable, honest, and understanding. I was impressed by his professionalism. Highly recommend!
We ask him to treat the basement for spiders and he was able to do that today.
Matthew is always super polite. He services our home with care to shut the gate and is always clear about what he’s doing and his findings.
Albert with Ecopest has been helping us for a while now and has made the process easy and simple. He is timely, respectful and kind while at our home. We had a mouse trying to find a home in our home and he was not alarmist. He made the solution simple and noninvasive. We are grateful for his help! Highly recommend their services for pest control!
Elizabeth in the office was so kind and professional, she was able to schedule an initial inspection the same day that I called. Brian came out to do the pest inspection and abatement and he was a delight! So helpful, energetic, and knowledgeable. He offered a good amount of options with understanding and clarity. Very happy to have found this company!
Great service. Their products seem to work and the representative that treats our home is always polite and professional.
very friendly, informative, knowledgable
Brain was very honest and helpful. Did a great job.
I was about to leave town for a week when I found mouse droppings in my kitchen pantry so I needed to get it taken care of quickly. Brian came out in less than 24 hours and did a thorough inspection, placed traps and monitoring devices in key areas. Now I feel much better and confident that the rodent issue is…
He was very professional and knowledgeable.
Robert is ALWAYS wonderful to work with!! He is always prompt, kind, courteous, professional, takes his shoes off before entering my home, and explains everything that he is doing!
Brian is very argumentative, we got started off on the wrong foot. It wasn't good at the beginning of his visit, but he apologized and we moved on from there. In the end, we were okay. We will see how it goes when he comes back in two weeks.
Josh was quick, professional and efficient. In and out, did the job above expectations Be like Josh!
They come as scheduled, and perform a top notch service. My technician (Albert) was very professional and asked about points of concern and they go right off to address your concerns, what more could you ask for in a service, especially one that's affordable.
My service technician, Albert, was and always is awesome! He was very professional and knowledgeable. He answered all my questions and addressed all my concerns. An awesome young man! Albert represents ECO Pest Control well! Thank you Albert and thank you Eco Pest Control!!
Great service personable easy to deal with and make appointments
Exceptional service, Brian is the best! Very quick response, took care of absolutely everything going on in our house and around it. He came to check on our house after two weeks of us having treatment to do a follow up service. So awesome, really appreciate the peace of mind!
Everything went well Matthew is on point with the service.
Albert is on time.Very knowledgeable, and always willing to listen about any Concerns.
Brian was informative, pleasant, friendly, thorough, and professional. I look forward to working with them in the future
Brian is always willing to treat and tries to address the problem as quickly as possible.
Very friendly, identified the issue, and quick to respond!
Love my service with Eco-pest! I’ve been with a eco-pest for 5 years and never have insect issues. I’ve the years, I’ve built a trusting relationship with my tech. Last time I had service and my regular tech wasn’t there. I was so bummed because I’ve grown to know my tech. Of course the service was still great, but…
They occasionally let me know they are coming. I have requested that they always tell me they are coming. But they don't. They always miss the small places that need attention. Sometime they are too much in a hurry to be really thorough. Customer service is super really good.
Excellent Technician in Brad Professional attentive and comprehensive and flexible. Meets my schedule needs, gets results
Eco has been great. The problems I had been having with roaches and mice have been taken care of completely with 2 treatments. They are on time, polite, reasonably priced and use safe for people and pets products. When Brian came to treat another home of mine, he did a thorough job, was professional and polite. He…
Albert listened and treated the areas where we had pests. Wry pleasant and efficient.
Matthew is very patient and thorough! He is knowledgeable and informed in effective treatment.
Matthew was right on time and did a professional job.
The kid is great, does a great job and always has a good attitude.
Wesley rocks!
We had fleas and he helped with that
William was very polite and knowledgeable about pest and chemicals that i need for my new restaurant. When he first approach me he welcome me with a warm smile. William is the best.
Brian provided informative, considerate and thorough service and consulting regarding our rodent issue! Thank you for coming out and examining our attic and two crawl space entrances!
Brian was awesome. I was really amazed!
Brian serviced our home today for the first time. He drove Out of his way to arrive at my house for a convenient time for My schedule. He gave me helpful tips of what I could do in my yard to reduce Ants. He was a pleasure to work with.
Matt is amazing - timely, professional and thorough. Highly recommend!
Malik provided excellent service! He was very thorough!
EcoPest is always responsive and professional. This was the first insect treatment so I’ll have to wait to weigh how well it works.
John was Great! Always so polite and helpful. Thank you!
Very professional and thorough pest management. Each technician I've had takes pride in their job and are knowledgeable in methods of keeping my home pest free. Ronnie checked in with us before and after service to ensure our satisfaction. John helped us eliminate our problem with methods harmless to our household pets.
Initially I had termites under the house which has been resolved. I have every other month for services around the foundation of the house. Services provided continue to be excellent. Added: 9/17/24: I have continued to have services for my house and today, Robert came and assessed my mouse situation. I feel…
My guy mouse proofed my garage. My John Deere zero turn mower stopped working. Mice in my garage chewed through the wires! My guy from Eco Pest mouse proofed my garage! He is so very nice and accommodating!
Excellent service all the way around.
Very professional They always fit me in or adjust to my schedule. Definitely recommend! Super friendly and efficient! Alfred and Wesley are the best!
Lissette, James, David, Quentin, Siobhan and Stephanie have been professional and accommodating in scheduling and administering service. Mithu was also knowledgable and courteous. Billing dept. should deposit checks on time and to the appropriate service.
I called yesterday as a new customer explaining my ongoing problem with mice and roaches. Lissette asked me several questions to determine my needs, offered me a reasonable price for an annual contract and scheduled an inspection/treatment for today. Kevin, the CEO, sent a follow-up text asking me to let him know if…
Too early to review, however, they did arrive as scheduled
We would like to thank Robert for the diligent and thorough service he has provided to us over the past 15 months with our persistence mice problem. He is so professional, competent, kind and determined in addressing our issue and we thank him for his work. He’s also super nice to our three active dogs! I would…
I’ve had a great experience working with Ecopest so far. The customer service is excellent amongst the pest techs as well as the office staff. And all had an affordable price. The Pest tech Wesley is very personable and helpful.
Professional and knowledge team. Uses appropriate chemicals for house with kids and pets. Highly recommend
Technician was very knowledgeable and professional. On time and very knowledgeable and professional!
The Eco Pest technicians have always been courteous, efficient, and informative. Having recently moved to the area from Boston, we are learning how important it is to have pest control help down here. Happy with this service!
Wonderful company. Great service!! Wesley was absolutely amazing and gave me great information as to how to correct the issues I was having! This is also the first time I've seen the video conclusion that my service was completed...love it! Way better than leaving a door hanger with a few check marks on the door.…
6/1/23 Update: another successful visit! Kevin is so nice and he was also very friendly to my dog. Very thankful for such responsive and knowledgeable associates like Kevin! :) Update: Wesley was so knowledgeable and helpful with the mouse issue. So thankful he could come out and save the day! This is a great…
Matt was very informative and professional
Excellent detail to service, I have recommended this company to several friends and family. Thank you
Kevin is really good and knowledgeable. He comes for regular visits and secure my house from all bugs and he did helped me with Mice! Overall very professional and personable! I am very happy with the service and would definitely recommend!
Ronnie was the consummate friendly professional.
Ronnie did a great Job , very professional in his work , Explain details of the job he was doing . Very happy with his service . Thankyou and God Bless you all .
Ronnie was very responsive, helpful, and knowledgeable. I really appreciated Ronnie’s work and great attitude!
My tech was extremely professional, helpful, polite, and informative. The service was wonderful overall.
Quentin came for the usual quarterly preventive work but also took care of a small wasp infestation and dealt with a mouse issue. Advised us on possible avenues for mice to enter. Very knowledgeable and professional. Excellent on-time service
Quentin came by yesterday for a small spot treatment, but he answered a bunch of questions and walked me through explanations and demonstrations of how I can proactively address pest issues more permanently. Thanks Quentin!
Very knowledgeable and friendly service! They keep all members of the family in mind, including pets!
Eco Pest control was professional and very responsive. Contacted them 12 hours before they time they actually arrived at my house! They get to you quickly and provide you with great information and solutions.
Kevin was great, he took his time explaining the service to me and was very thorough. We are so glad we are working with you all instead of Terminix. Thank you all for a fair quote and great service.
So happy with any response if I need to call and happy with my technician! Super great tech !
They were great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 476 | $50–$119 |
| Bug & insect extermination | 337 | $58–$136 |
| Ant extermination | 274 | $58–$173 |
| Spider extermination | 249 | $86–$181 |
| Cockroach extermination | 217 | $83–$214 |
| Home inspection | 208 | $56–$151 |
| Rodent extermination | 206 | $96–$323 |
| Hornet & wasp extermination | 140 | $83–$199 |