Analyzing 7,516,2227.5M ReviewsFor 21,18021.2K Experts

Experts Reviews · Company report
Cedar Pest Control of Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cedar Pest Control of Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cedar Pest Control of Richmond is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 82% of rodent control.A
82

Reviews for your job

Customers hired Cedar Pest Control of Richmond for 8 kinds of job.

Cedar Pest Control of Richmond for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.254
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$181
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 254 Google reviews tagged “Spider extermination” · showing 20

Marilyn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Albert did a great job! He was friendly and helpful in answering my questions.

Paid $200+Not sureRodent exterminationSpider extermination+ Professionalism
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thanks to Dylan who came out twice to take care of a problem we had with our new home. We finally feel safe and secured. He was incredibly friendly awesome to talk to and deal with and happy we went with this service!

Spider exterminationFlea & mite exterminationCockroach extermination
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Kevin was polite and efficient. Perfect for our first treatment. No treatment yet for crawl space or attic but next time.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
SteveLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Robert always provides a thorough inspection and treatment. He explains the type of treatment that he is applying. He’s always very courteous and makes sure that I am satisfied with the service. We are also very satisfied with the results of the treatment over the years.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh is excellent and extremely knowledgeable. Definitely does an awesome job with taming the mosquitoes. Dylan is amazing as well. When it comes to taming the bugs especially ants inside and around the house. We live in a very woody area and so Cedar pest guys are awesome at what they do always on time, friendly and professional. Thank you

Paid $40–60Reasonable priceSpider exterminationMosquito exterminationAnt extermination
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome, prompt, reliable service

Great priceHome inspectionSpider exterminationGeneral pest inspection
Micah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very friendly, and explained everything they were doing. Listened to what we had seen and asked questions. Then made adjustments to application of product based on our conversation. Couldn’t ask for more! Very excited to be working with Eco pest now.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service! Kevin always does a nice job!

Paid $80–100Reasonable priceTermite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kind and responsive and respectful. Cheaper than other services in the area. Professional. Timely. Kills wasps and cockroaches

Great priceHornet & wasp exterminationSpider exterminationCockroach extermination+ Punctuality+ Professionalism+ Value
Ashlyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dylan did an excellent job. He was very thorough, kind and helpful!!

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matt accommodated my schedule on short notice.

Paid $20–40Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Suzan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

William inspected and explained everything completely. Looking forward to using Cedar Pest Control.

Termite inspectionSpider exterminationGeneral pest inspection
HiramLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Today Dylan took care of my house , very friendly and professional!!

Paid $100–120Home inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Immediate response to my inquiry. Willing to work with me based on my needs. Friendly, considerate, knowledgeable. I love their eco-friendly products too!

Paid $20–40Great priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Twandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Dylan was a personable professional. He seemed to be thorough and detailed. Explained process.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
StudioLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Albert services our yard and home, and his work is consistently exceptional. Every visit, he demonstrates an incredible attention to detail—he doesn’t just meet our expectations; he surpasses them in ways we didn’t even think to ask for. His dedication and pride in his work truly show. Beyond his outstanding…

Reasonable priceRodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
KLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love my tech he is personable and competent.

Paid $180–200Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Shawna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Can’t thank Matt enough for keeping the bugs and critters out of our home. He is always pleasant and answers all my questions. He is great at communicating about the services provided. I feel he is genuinely taking care of us. I appreciate him so much!

Great priceRodent exterminationSpider exterminationGeneral pest inspection
OisLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great customer service from Dylon he even noticed something I missed on my home. He provided excellent customer service!!!

Ant exterminationBug & insect exterminationHome inspection+ Quality+ Professionalism+ Value
Troy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Always prompt service and answers questions that we have.

Spider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (234 more) →

Price

$93-14% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection476$50–$119
Bug & insect extermination337$58–$136
Ant extermination274$58–$173
Spider extermination249$86–$181
Cockroach extermination217$83–$214
Home inspection208$56–$151
Rodent extermination206$96–$323
Hornet & wasp extermination140$83–$199

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