How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECedar Pest Control of Richmond
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cedar Pest Control of Richmond for 8 kinds of job.
Cedar Pest Control of Richmond for spider extermination
Clear ✕All 254 Google reviews tagged “Spider extermination” · showing 240
Albert did a great job! He was friendly and helpful in answering my questions.
Thanks to Dylan who came out twice to take care of a problem we had with our new home. We finally feel safe and secured. He was incredibly friendly awesome to talk to and deal with and happy we went with this service!
Great service. Kevin was polite and efficient. Perfect for our first treatment. No treatment yet for crawl space or attic but next time.
Robert always provides a thorough inspection and treatment. He explains the type of treatment that he is applying. He’s always very courteous and makes sure that I am satisfied with the service. We are also very satisfied with the results of the treatment over the years.
Josh is excellent and extremely knowledgeable. Definitely does an awesome job with taming the mosquitoes. Dylan is amazing as well. When it comes to taming the bugs especially ants inside and around the house. We live in a very woody area and so Cedar pest guys are awesome at what they do always on time, friendly and professional. Thank you
Awesome, prompt, reliable service
Very friendly, and explained everything they were doing. Listened to what we had seen and asked questions. Then made adjustments to application of product based on our conversation. Couldn’t ask for more! Very excited to be working with Eco pest now.
Excellent service! Kevin always does a nice job!
Kind and responsive and respectful. Cheaper than other services in the area. Professional. Timely. Kills wasps and cockroaches
Dylan did an excellent job. He was very thorough, kind and helpful!!
Matt accommodated my schedule on short notice.
William inspected and explained everything completely. Looking forward to using Cedar Pest Control.
Today Dylan took care of my house , very friendly and professional!!
Immediate response to my inquiry. Willing to work with me based on my needs. Friendly, considerate, knowledgeable. I love their eco-friendly products too!
Dylan was a personable professional. He seemed to be thorough and detailed. Explained process.
Albert services our yard and home, and his work is consistently exceptional. Every visit, he demonstrates an incredible attention to detail—he doesn’t just meet our expectations; he surpasses them in ways we didn’t even think to ask for. His dedication and pride in his work truly show. Beyond his outstanding…
Love my tech he is personable and competent.
Can’t thank Matt enough for keeping the bugs and critters out of our home. He is always pleasant and answers all my questions. He is great at communicating about the services provided. I feel he is genuinely taking care of us. I appreciate him so much!
Great customer service from Dylon he even noticed something I missed on my home. He provided excellent customer service!!!
Always prompt service and answers questions that we have.
Great service by Albert!
Did a great job and didn't put down anything that would hurt our animals.
Dylan provided external pest control to home despite the rainy weather, he was poly, professional and explained what type pest control he was providing today, I would recommend this company.
Robert communicated well, he was professional, punctual and expedient.
My technician Matthew is always courteous and friendly. He does a good job in keeping my house vermin free.
Robert is always on point! He is the reason why I stay with EcoPest!
I've used EcoPest for a few years now, and renewing my service wasn't even a question thanks to the great service by Robert and Malik. Ecopest has made a huge difference in my home. Their products work quickly and are very effective. My favorite service they offer is free additional visits to retreat the house if…
Robert is the best… always on time, very detailed, thorough and friendly. He gives Cedar Pest Control a very good name!
Excellent service as always. William is pleasant and conscientious. He came out in less than ideal conditions to get the job done, and I thank him for doing so!
Explained the process and the equipment being used. The pro and con of the situation. Very helpful in my situation. Don't have situation there be no situation. So preventive measures now is a good thing.
Always friendly, knowledgeable, and courteous.
I had a extremely wonderful experience with echo service this morning! The man was a gentleman friendly kind and helpful along with being very knowledgeable which I appreciated it all of it. I always look forward to our short visits. The guy this morning I would give him 10 kudos!!!
Dylan was very professional and friendly I just got him as a new technician and looking forward to having him provide service. You guys again have hint the mark with an outstanding technician as my first impression and they are always important.
Eco pest control is prompt and communicative. Dylan was helpful and friendly. I recommend them to everyone!
Brian was on time & polite. Once I mentioned a concern about moths, he called on Colin. The two of them worked together and provided a plan and treatment. I am very pleased with their work snd complete explanations. 6. Stars
Matt, was great. He came a few minutes early to the appointment and was very professional. So far I have no complaints with Eco Pest. They came highly recommended by one of my neighbors and so far so good.
Robert is great shows up on time and goes over everything
Courteous and professional
My technician, Albert, has serviced my property for quite some time. He is excellent in all respects. Very knowledgeable, thorough, also very personable and pleasant. Very attentive to any issues I point out and always complete in the work that he does. Equally important, his approach has been very effective in…
We are extremely happy and satisfied with the service provide by Eco Pest. Kevin serviced our property and I feel we got great customer experience and he addressesed our needs aptly. Before servicing he asked us what we would like addressed (interior or exterior), and then he executes the service aligned to that.…
Always on time. Products are environmentally safe. Always friendly!
Good man. Easy to work with and conscientious.
Brian did a great job! No cowebs and no bugs in the basement is a great thing!
Maurice did an amazing job! He was very polite and considerate. Thank you!
We ask him to treat the basement for spiders and he was able to do that today.
Wesley is great. Friendly, quick and answers any questions I might have. Highly recommended.
Robert from Eco Pest Control is always friendly, informative, and a pleasure to work with. He takes the time to explain everything clearly and consistently provides excellent service. Highly recommend!
Josh was outstanding!!
Eco Pest always does a great job. They were able to work us in quickly. Albert was friendly and professional.
Great service. Their products seem to work and the representative that treats our home is always polite and professional.
Robert always notifies you when he is coming and he is always polite and friendly. Couldn’t ask for a better person!
Brian was extremely friendly and knowledgeable. Explained everything in detail and was quick and throrough!
Brian was on point!! He got all the active spider webs, and had amazing knowledge of his craft. Thank you for your great customer service.
Brian did an awesome job...friendly, knowledgable, helpful and good with dogs!
I continuously have great experiences with this company when it comes to maintaining a pest-free environment. Brian was our new technician today and was just as great as the last!
Brian is very personable, responsible and attentive to needs of the home. Addressed issues we were aware of and others we weren’t. It’s very refreshing these days to have a technician come by who actually talks to you without having to pull teeth for helpful information.
We had an outstanding experience with Eco Pest. Everything—from the initial quote process to finalizing our service agreement—was seamless, clear, and refreshingly easy. They were upfront about all aspects of pricing and services, and there were no surprises. The technician who performed our first treatment was…
Matthew is the best. He informed me of what people are currently seeing in their homes and asked if we had same. He answered all of my questions. Can’t wait to continue with Ecopest. Would highly recommend to others as they were highly recommended to me.
Josh was quick, professional and efficient. In and out, did the job above expectations Be like Josh!
They come as scheduled, and perform a top notch service. My technician (Albert) was very professional and asked about points of concern and they go right off to address your concerns, what more could you ask for in a service, especially one that's affordable.
Brad did a great job, he let me know when he would be here, he finished his job and let me know what he did
Albert is on time.Very knowledgeable, and always willing to listen about any Concerns.
UPDATE 08/01/25: Wesley has been doing our home services for a while. He goes above and beyond to help me understand what I should know about dealing with pests around my home. Always courteous, professional and excels at his work. He always lets me know when he's on his way & when he has completed his treatments.…
Robert Sta does a professional job and always on time. He asks if I have new concerns and takes care of them immediately. He is knowledgeable about the product and ensures it is safe for pets and children. He also recommends other services they offer and he thinks we need. Hr has been servicing us for years and we are fully satisfied.
Love my service with Eco-pest! I’ve been with a eco-pest for 5 years and never have insect issues. I’ve the years, I’ve built a trusting relationship with my tech. Last time I had service and my regular tech wasn’t there. I was so bummed because I’ve grown to know my tech. Of course the service was still great, but…
Josh was on time and did a through job inside and outside our home. Thanks.
Brian did a great job. I appreciate his followup on the crawlspace conversation.
We called Eco Pest at the suggestion of a friend. Kevin was very professional, friendly and knowledgeable. Service was provided efficiently and thoroughly. Based on customer service alone I'd recommend to anyone. Update: Kevin's been our regular service provider since this initial review and everything still holds up. Still a strong 5 stars.
Albert, my Eco Pest Technician, does a spectacular job -- very thorough and professional.
Brian was super at treating my home . He was very knowledgeable, courteous and took care all of my concerns. He also was prompt arrived exactly when he said he would. Good customer service
Brian was very pleasant and professional.He asked about food gardens as he wanted to be careful about preventive applications there. He seemed very efficient and even checked in one spot and there were no termites. Great news!
Cómo siempre, el servicio es excelente, envían un mensaje el día anterior y lo cumplen .
Wesley and Matt have both been excellent technicians, very professional and friendly. They are quick and efficient, and helpful in answering my questions. I would recommend EcoPest to anyone in the Richmond area!
All my dealings with Eco Pest have been great! The staff who answers the phones are always very nice and helpful. The workers who come out to our house are always very kind and efficient. Albert came out today and was great! They have really helped keep our bug issue under control.
Thank you for great, thorough service!
Matthew is very patient and thorough! He is knowledgeable and informed in effective treatment.
So good so far
William was very polite and knowledgeable about pest and chemicals that i need for my new restaurant. When he first approach me he welcome me with a warm smile. William is the best.
Brian did a great job! Thanks!
I’ve had a great experience over the last couple of months with this pest control service, and I can’t say enough good things about their team—especially Wesley! He came out recently to help with a spider issue and was incredibly thorough, professional, and knowledgeable. He took the time to explain everything and…
My technician Colin was punctual, professional, and extremely knowledgeable. He took the time to thoroughly inspect both the interior and exterior of my property and quickly identified the source of the ant and wasp problem. He also took the time to knock down spider webs and treated the exterior of my home. The…
Robert is very thorough! Robert communicated clearly how he would brush away the cobwebs and treat the exterior of our home for ants. We are pleased with his work!
Kevin was prompt and professional, and gave us advice on an inside issue that proved helpful as well.
He showed up on time, treated all 3 floors and he even left us some extra glue traps for the down stairs! They came highly recommended by my fellow neighbors. second visit, Kevin did great. I work from home and he comes in and does what he needs to do, and he is on his way. Very nice young man. Thank you again…
Malik provided excellent service! He was very thorough!
Very polite, friendly and I’m very satisfied with his service!👍
The tech was very professional, knowledgeable, and provided quality service. Based on today’s service, my search for a home pest control company is over.
Fantastic service! Reasonably priced. Professional and courteous. Quick response time for initial inspection, and was even able to set up services to start same day as the initial inspection. I highly recommend Eco Pest for all your pest control needs. We have been using them for years! Update 5/18/25 - Malik…
Professional and courteous- Kevin has been servicing my properties for the last 4 years and is amazing! Always communicates well and super professional!
Ronnie did a great job with my service. He also provided me with detail regarding other services that the company provides.
John was Great! Always so polite and helpful. Thank you!
Very professional and thorough pest management. Each technician I've had takes pride in their job and are knowledgeable in methods of keeping my home pest free. Ronnie checked in with us before and after service to ensure our satisfaction. John helped us eliminate our problem with methods harmless to our household pets.
I’ve been using Ecopest control for a couple years now. My technician John is top notch. He always takin care of my family’s needs. If your in need of a responsive pest company and top notch technician ask forJohn at Ecopest control.
The service tech seems to care about the quality of his results.
Very professional They always fit me in or adjust to my schedule. Definitely recommend! Super friendly and efficient! Alfred and Wesley are the best!
The tech was very nice and knew exactly what to do. Everything ran smoothly.
Technician took his time and cleaned the spider webs all around the house and seemed to care about what he does.
My service person was outstanding! He is so helpful and understanding.
I have ants all over my back deck that seem to have gotten worse after your treatment. I had to rebuild the back deck because black ants made the wood decking unstable since Ardent was taking care of it. The driveway is full of ants and the front porch is covered with ants. The techs with Ecopest did not treat my…
Professional and knowledge team. Uses appropriate chemicals for house with kids and pets. Highly recommend
Brad was great! On time and knowledgeable. Answered all of our questions.
Our service tech was very nice and thorough. The office staff was extremely helpful too.
Eco Pest is a local professional service that truly delivers exceptional customer experience They are very responsive and deliver on services timely and efficient.
I recently had the pleasure of working with Ronnie from Eco Pest Control, and I couldn't be happier with the service I received. Ronnie was incredibly knowledgeable about pest control and took the time to explain everything he was doing. He was also very respectful of my home, making sure to wear booties to protect…
Kevin was polite and professional. I appreciated his knowledge of the services and products he was using and I learned a few things I didn’t know about mice! I also appreciated his respect for our personal space while he was working. 100/10 would recommend Kevin (and Ecopest) for any pest maintenance needs.
Ronnie Benford is a well rounded professional. He has great customer service, very attentive and professional. I can tell he enjoys what he does because you can see the passion he puts into his job. When someone cares enough to explain what services is needed and you dont feel cheated then you know the work is very…
Ronnie should be classified as a professional exterminator his work ethic is what we want thanks for sending him out to do our home.
This is an update from my last review a month ago. I had to call for someone to come back out to treat carpenter bees. Robert came out again and was his usual friendliness and professionalism. He treated the area and explained the life cycle of the carpenter bees, as well as recommended fix.
Ronnie pays attention to detail and the service was quick. Thank you.
Excellent experience always. Ronnie has been great and provides updates after each visit. Appreciate the extra care this year for tick season. Fantastic service!!
Ronnie always does a wonderful job! Knows exactly where to go to get rid of all the pests.
Ronnie was great! He sent me a very detailed text about what he found and how they treated it so I knew precisely what they did. I've been using them for several years now and have always been pleased.
Ronnie was so friendly and kind and did an excellent job. He was thorough and followed up as well. Excellent service!
Always pleasant! Great value.
Ronnie was professional and performed the service behind our expectation.
They did an awesome job regarding laying a great barrier down to prevent spiders and other insects from my home. They performed their tasks on the interior and exterior of the home. The tech was very knowledgeable, personable, and nice as well.
I’m not sure what all is exterminated, but Ronnie was very polite and informed me where to go to see all the chemicals that were used today. Thanks. Judith Anderson
Excellent service and results. Ronnie went above and beyond and was extremely knowledgeable and informative regarding the services provided
Ronnie very pleasant and professional 👏
Ronnie is professional checks in when he starts and follows up when finish with outcome and suggestions.
Quentin came for the usual quarterly preventive work but also took care of a small wasp infestation and dealt with a mouse issue. Advised us on possible avenues for mice to enter. Very knowledgeable and professional. Excellent on-time service
Robert was very professional and explained everything to us! Thank you Robert!
Just had service done by one of my favorite technicians Quentin. Been using these guys for a couple years now and I highly recommend them. They are always kind, knowledgeable, and professional. The mosquito service is definitely worth it over the warmer months.
Ronnie is knowledgeable, provides great customer service, was on time and professional as usual.
Always great to work with!
Chris is awesome 👌
Very polite and professional. Also used good decision making in coming early due to the expect all day rain on the scheduled day.
From the moment I called Eco Pest Control they provided 5 star service. Kevin, the owner, was patient and knowledgeable when sharing my insect problem and how their services could help. He made scheduling very easy and even got me in just a few days out! Shortly after, I was sent a payment and Service Schedule. The…
Eco Pest Control was professional in all ways. Kevin call before coming. Did not waste time in explaining the process and the product. He was friendly, very knowledgeable and worked in a timely manner. I was satisfied with his services and applications and I would highly recommend Eco Pest Control. Also, there pricing is very reasonable. Give them a call!!
Derek was on time and communicated before/when he arrived via text. Very complete treatment, from crawl space to foundation and the interior/attic. Very friendly.
Quinton was awesome! Very thorough and professional, thank you Quinton and thank you Eco for having such great service!
Great experience. Very helpful. Handled all things needed without requiring a request or instruction.
Robert was very friendly and personable. I will definitely continue to use EcoPest
Great job, personable, polite, answered all my questions & went above & beyond w/ help! Thank you!
Quinton was really great! He listened attentively, super patient, and provided great explanations and attention to details. He definitely exceeded my expectations! Thank you so much for taking your time and showing your level of care and dedication at my home! Pretty positive we’ll be forever customers at EcoPest…
Deante is always great!!
Eco Pest Control has saved us the trouble of having to put out ant and roach baits. Once they treated, the bugs disappeared - and without poisons! Professional, prompt, friendly and knowledgeable!
Our technician Matt is professional, courteous and very helpful!
Professional, friendly and punctual!
Robert was super helpful and genuinely nice! Very professional.
My very first time with them so I cannot say how they are but the guy was very honest and professional and I watched him while he sprayed the inside and outside of my house and he gave some very important advice that I did not know about so I'm going to continue to do service with them.
These guys are always so friendly and do a wonderful job. With having 3 dogs in the house I feel safe when they give me instructions for post treatment of the home. 10 out of 10! Job well done!
William was very professional.
Eco Pest is on time, every time. That's important to me. If I pay a vendor to service my home, I don't have time to sit there and wait for them not to come. That was my experience with a big brand vendor. After their second absence I went to Eco Pest and have never been disappointed. Eco Pest also has reasonable…
They communicate well and are a great service.
Eco Pest control is great! We’ve been using their services for quarterly pest control and 21-day mosquito/flea/tick control for the last couple of years. They are professional, prompt and thorough. If you have a problem between service calls, they will come out and treat the problem free of charge. I highly recommend Eco Pest Control!
Awesome customer service. Attention to what i needed. Delivered in time with their services.
I can’t imagine a better pest control company. I initially used them for regular pest control but I’m using them now for mosquito control. I have gotten a bite since they started and I haven’t seen nary a tick on my dogs. Great job!!
We chose Eco Pest for pest control after seeing some cockroaches and spiders around our home. While their quarterly visits did help with those issues, I recently heard something in our attic. I called Eco to see if someone could take a look to see what it was and if it was covered under our subscription. The…
Happy for their great service.
Great 1st impression
Matthew was knowledgeable and courteous. I am glad to have EcoPest on our side!
I must say, I am extremely pleased with my initial service. William came in and did a thorough treatment. He was very informative and straightforward in letting me know my problem areas! He is a very professional guy and a great people person. Great value for your money!
William was so friendly, helpful, and professional. Thank you!
They are very thorough and William is very helpful/answers all questions well and explains everything. Great company
Company over all providing good and professional service. Matt the tech was very professional, happy to help, know his job and on time.
Always professional and on time and environmentally friendly. I Highly recommend their services.
Having used multiple “big name” pest control companies in the past, we had a pretty good idea of what we were looking for. From the first phone call through this past treatment, the experience has been stellar. Davonte gave me an hour out phone call and was prompt, professional and knowledgeable. We’re hoping he comes back for our next treatment.
William was excellent, very professional and knowledgeable. We found him very detailed and explained everything he was doing. It was a great pleasure having William in our home. He really knows and understands the business. Most important, William seems to be very content with his job and speaks highly of the company he works for. John & Maureen Hazelton
Eric was informative, helpful, courteous, professional, and punctual.
James was so courteous and professional both times he came over. He told me everything he would be doing and he called to let me know when he would be arriving. Nice to have a good service technician like James. Eco Pest Control is top in customer service and pricing.
Providing a professional service is expected of any service organization. But achieving a customer-oriented practice is rare. Eco Pest's technicians excel in customer service and prompt response to inquiry and issues. Thanks for your services.
Nobody called before they came so the inside of the house was not done.
Always attentive and do a great job.
Kevin showed up to my residence right when he said he would. He was very friendly and professional. He did a thorough job of setting the rodent traps in and around my house and sprayed the interior and exterior. The treatment has cut down the amount of bugs around my house significanty and I haven't seen or heard…
Contacted via yelp after moving into a new home. The response was in less than 30 mins and within 3 hours they were here and doing an initial treatment. Reasonably priced and very professional. Thank you.
Matthew was prompt, friendly, efficient and responsive. Thank you.
Alex was prompt--nice uniform--courteous-prompt-efficient and very thorough in his job --best person and company I have ever used-
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 476 | $50–$119 |
| Bug & insect extermination | 337 | $58–$136 |
| Ant extermination | 274 | $58–$173 |
| Spider extermination | 249 | $86–$181 |
| Cockroach extermination | 217 | $83–$214 |
| Home inspection | 208 | $56–$151 |
| Rodent extermination | 206 | $96–$323 |
| Hornet & wasp extermination | 140 | $83–$199 |
