Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Cedar Pest Control of Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Cedar Pest Control of Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 2,796 Google reviews

📞 Call (804) 575-7054Request a call backWebsite ↗

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cedar Pest Control of Richmond is better than 93% of rodent control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cedar Pest Control of Richmond is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cedar Pest Control of Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cedar Pest Control of Richmond is better than 82% of rodent control.A
82

Reviews for your job

Customers hired Cedar Pest Control of Richmond for 8 kinds of job.

Cedar Pest Control of Richmond for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$85–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 92 Google reviews tagged “Termite inspection” · showing 20

Terrace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The representative (William) was on time, professional, and extremely knowledgeable. I am 100% satisfied!

Great priceTermite inspection
Whitney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional and helpful

Reasonable priceTermite inspection
Coleman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt, thorough and professional!

Paid $120–140Great priceTermite inspection
Camilla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dylan came by to check my termite system. He was very efficient and friendly!

Termite inspection
Troy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

William was prompt and efficient. He communicated throughout the process and helped me understand what he was doing from start to finish. Complete professional.

Paid $120–140Reasonable priceTermite inspection
Chantel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

William with Cedar Pest Control did an excellent job inspecting my client’s home. He was prompt, professional, and thorough throughout the process. He explained his findings clearly and left everything neat and tidy. I highly recommend William and Cedar Pest Control for anyone especially Realtors needing a last minute termite inspection.

Paid $120–140Reasonable priceTermite inspection
Margaret8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love this company and the service technician Robert. Always prompt and no pests near my home. They always do a great job.

Paid $80–100Great priceGeneral pest inspection
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Robert is a fantastic tech and represents Cedar Pest Control with excellence. He always checks in on us to make sure we’re not having any problems. He remembers past issues and proactively treats for them. He cognizant of factors like the weather and adjusts his treatment plan accordingly. Best part, we are always…

Paid $20–40Great priceTermite inspectionTermite extermination
Terry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Just had our quarterly treatment. Robert is always punctual and lets me know what he’s treating and where. Great job!!

Great priceTermite inspection
Ashlyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dylan did an excellent job. He was very thorough, kind and helpful!!

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Both friendly and professional. Some of our bait traps were hidden under spring growth. On this very hot day, he hunted them all down - with a smile. Thanks!

Paid $20–40Reasonable priceTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have used this company for many years. I am pleased with their service. They have always been prompt and helpful. They patiently answered my questions and offered suggestions. I would definitely recommend them to family and friends. Thank you for giving me peace of mind.

Reasonable priceTermite inspectionGeneral pest inspection
Suzan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

William inspected and explained everything completely. Looking forward to using Cedar Pest Control.

Termite inspectionSpider exterminationGeneral pest inspection
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Albert came to do our annual termite inspection. He is always friendly, professional, and thorough.

Reasonable priceTermite inspectionGeneral pest inspection
Ann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

William was very effivient and informative

Paid $40–60Not sureRodent exterminationGeneral pest inspectionCockroach extermination+ Professionalism
JacquelineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Robert came and performed the Termite Inspection service outside of my home. Thank you Eco Pest Control!

Paid $60–80Reasonable priceTermite inspection
Maya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

William communicated effectively and provided valuable information.

Paid $1–20Great priceTermite inspection
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great experience! Dylan was prompt, polite, very knowledgeable and accommodating. Every company needs more like Dylan!

Great priceTermite inspectionGeneral pest inspectionBug & insect extermination
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

William was great! Very nice and respectful! Was very knowledgeable about the job, and even recommended more services. Will definitely ask for him again!

Paid $120–140Great priceTermite inspection
DavidLocal Guide · 407 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Everything great, William did a great job.

Paid $200+Reasonable priceHome inspectionTermite inspectionTermite extermination

Show more termite inspection reviews (72 more) →

Price

$93-14% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection476$50–$119
Bug & insect extermination337$58–$136
Ant extermination274$58–$173
Spider extermination249$86–$181
Cockroach extermination217$83–$214
Home inspection208$56–$151
Rodent extermination206$96–$323
Hornet & wasp extermination140$83–$199

Compare with

GreenShield Home & Pest Solutions - Richmond logoGreenShield Home & Pest Solutions - RichmondExperts Score 98Richmond · 4.97★ClearDefense Pest ControlExperts Score 98Richmond · 4.98★James River Pest Solutions logoJames River Pest SolutionsExperts Score 97Richmond · 4.97★