How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty0−10Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 946 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for heating system maintenance
Clear ✕All 29 Google reviews tagged “Heating system maintenance”
Rob was knowledgeable, caring and quick to answer all of my questions and inspect and tune my heating system for Winter. Highly recommend Cellino Plumbing and Rob! Great people to work with.
Troy was very helpful. I’m glad to have had him as a service tech
Problem with furnace. Met technician Dan Krasinski right on time. He was very professional and explained what he was doing, and what he found. Very proficient. I am very, very satisfied. Thank you so much.
Garret came to do an annual inspection on my heater. Very pleasant and professional. I have used Celino for a couple of other projects over the past few years and I am always impressed.
Our AC unit is very old. Dylan was very informative about the condition and what we could expect from the unit. He also discussed with us about a new unit, with no sales pressure. We've used Cellino for plumbing issues and a new furnace. They are very good at being able to schedule appointments in a reasonable time…
Great personnel, friendly and knowledgeable. Just as important, the kindest, gentlest technicians that anyone would ever want to meet: great office staff as well.
Always courteous, knowledgeable, and helpful.
Jake and his partner ( forgot name ) were extremely professional. They were very knowledgeable and explained the entire process. Great job !!
Very good experience from initial phone call to the completion of service. The technician was polite, professional, neat, knowledgeable and timely.
Technician was very knowledgeable and explained everything to us
Excellent team, service and professionalism!
Troy was jovial and knowledgeable and had excellent communication both verbally and through his tablet and emails. I feel like Cellino Plumbing is top of the line in WNY.
Punctual, friendly service. Will definitely use Cellino again.
Great service, very nice knowledgeable young man came to do the service.
This was my annual plumbing inspection. He was very thorough and fixed a small problem with leak inside furnace. Did a very good job.
Very professional and helpful, went beyond the service by helping teach about system maintenance for smaller details, showed how to work our floor heating system
Responsive team. Great quality products. Professional workers show up on time. Great staff working the system behind scenes too.
Dylan was knowledgeable and also did a filter change on the tankless water heater. Love that Cellino tells you beforehand who is coming and when.
Exceeded expectations.
We have been Cellino customers for years. We love the service and the nice pricing. We will keep calling! Thank you.
Everyone at Cellino has been very professional and friendly! We've had multiple wonderful experiences - from tankless hot water heaters to A/C installs, to sump pump replacement - which keep us coming back!
We moved into a “fixer-upper” about 10 months ago. Our first major project came the day we tried to turn on the gas, and found multiple leaks. Cellino plumbing fixed this issue and multiple plumbing projects since then. We’ve worked with several people from the company and each one is professional, polite, and…
Dan did a great job. Was timely, friendly, and explained things thoroughly.
The tech arrived quickly and diagnosed the issue right away. Courteous & professional. Would recommend!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 63 | $158–$292 |
| Plumbing pipe repair | 60 | $305–$992 |
| Plumbing leak detection | 35 | $39–$509 |
| Sewer cleaning | 29 | $166–$343 |
| Heating system maintenance | 28 | $19–$148 |
| Plumbing leak repair | 27 | $161–$520 |
| Toilet repair | 26 | $209–$493 |
| Outdoor plumbing system repair | 25 | $224–$2.4k |
