How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty0−10Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 946 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for plumbing pipe repair
Clear ✕All 60 Google reviews tagged “Plumbing pipe repair”
Effective efficient and quality work and communication.
Andrew was knowledgeable, considerate, and friendly. He knew his craft and did a great job. I'd be happy to have him back again if needed.
Nick was great. He explained everything and did good work. It’s a very old house with very old plumbing but Nick knew just what to do. Cellino is our go-to for any plumbing needs.
The Technician was very professional, courteous, and explained everything clearly.
Our AC unit is very old. Dylan was very informative about the condition and what we could expect from the unit. He also discussed with us about a new unit, with no sales pressure. We've used Cellino for plumbing issues and a new furnace. They are very good at being able to schedule appointments in a reasonable time…
Much appreciation to Cellino Plumbing Technician Josiah for his professional manner and high quality service installing a new garbage disposal today!
Well here we go again we called cellino plumbing to remove toilet + snake a drain line Guess what service guy named Kyle said : He wanted. $683.00 😲. Luckily we said NO found a different licensed plumber and paid only $215 !!! I hope cellino plumbing will keep a better Watch on their plumber's. Be aware people , Don't be Ripped off !
Troy was great he came on time he diagnosed the furnace problem and then fixed it the second day and kept us updated throughout the process. He made sure we understood everything he was doing. We would absolutely recommend him and the Cellino staff to anyone!
They were GREAT! Always professional and they did a great job!
Called the day before about a plumbing issue and the techician, Andy, called at 8am and was here by 8:40am. He did a wonderful job. He was very professional, friendly and was up front about the cost. Cleaned up the area afterwards and double checked his work. Highly recommend Cellino Plumbing. This is the second…
Awesome experience with Ed. Professional, quality work. Thank you!
Had them replace my sewer line as it had issues from age. The crew was efficient and got the job done on time with no issues. I had to follow up the day after because I lost water pressure after and they sent someone out to fix it the same day. Everyone of their employees has been a pleasure to interact with
Adam was extremely thorough and professional. He did a great job and cleaned everything up when he was done. I have used Cellino plumbing before and have recommended them to friends and family.
Nick came out on a Sunday and fixed our problem and restored water to our house. Will definitely call Celino Plumbing for plumbing issues in the future.
Clear concise friendly service. Knowledgeable and competent. A pleasure to work with.Ask for Raymond.
Brenden Deady came today and he was great and addressed my concerns with professionalism and expertise. I am very satisfied!
On time, efficient, professional, explained the work needed, and a fair price. The tech was pleasant and treated the issue like it was his He went the extra step to resolve the plumbing problem.
Cellino Plumbing were great repairing a pipe that had been leaking in the basement. It was our kitchen sink drain. They came on time, explained what they would be doing and began their work. They cleaned diligently after the job was completed and explained why they chose the size pipe, as well as, tips to prolong…
In a time of panic and despair during an unexpected emergency gas line leak, it was beyond reassuring and comforting knowing we were in great hands with Cellino! From the call center receptionist, to the technician, to the install crew… amazing, professional, and so polite. ((They even brought treats for our…
Fast and super friendly service, would use again.
Chaz was out to do a maintenance inspection covered under my yearly plan and to cut back the PVC from a previous repair. He was thorough and courteous being careful not to let my cats get out and put on shoe covers. He went about the inspection quietly and then asked me if I had any concerns or questions. He was…
Had a plumbing emergency with our water heater in the middle of the night. Joanne from Celino responded quickly to our call and was very compassionate and understanding. Joanne fielded multiple calls from us and was very patient and helpful. Our tech Adam was very knowledgable and helpful handled the issue quickly…
The guys we’re excellent worked quite late got the job done well They did minimal damage to my 100 year old mixed use store and flat building in Buffalo They respected the original structure
Excellent work, friendly plumber & didn't take long!
Very professional and job was completed in a timely fashion.
Service was same-day responsive. Dave was professional, courteous and helpful in explaining our options. Price for (unplanned) faucet install was a little high but is covered under warranty for a year which gives us peace of mind. Would recommend.
Nick was professional, kind and communicative. He kept me updated on what he was doing.
A technician showed up earlier thatn the estimated time. Assess the problem and give me the best possible solution. Didn't try to add unnecessary or risky services to my ordeal. Glad to have them in my building
We really appreciated having Andie come out and help us. I could tell we were getting high quality service from knowing a little about plumbing already. Often contractors can be detached and pushy but they were really generous and personable with offering advice and options.
Very professional and helpful , very fair price , the tech was on time skilled and explained my problems gave me an estimate and did excellent work
We had a very bad sewer drain pipe leaking under a concrete house slab. The people that came put where very professional and good at their job. They worked efficiently and explaining everything and the costs up front and throughly. The work was completed well and I would use them again.
I had the pleasure of meeting Justin through the company. He was very efficient and knowledgeable. He resolved my problem with ease. I am very pleased as well about how courteous and friendly he was as well. He made sure that i wouldn't have to pay an absurd amount of money. I am truly greatful for the help. Highly recommend.
First time I’ve used Cellino but would definitely recommend. Updated on appointment, plumber called to confirm, all details explained. Will definitely use them again if need arises.
Adam doucette is a very good plumber he's a great troubleshooter and solves the problem thankyou
Andy was very knowledgeable and efficient in repairing my plumbing problem. He recognized what needed to be done quickly and handled it in very professional manner. I cannot think of enough ways to express my satisfaction with Andy and Cellino Plumbing. I would highly recommend Andy and Cellino Plumbing.
Super happy with the work done to repair a leaky hot water pipe in my ceiling. The technician, Jon, was very personable and knowledgeable. He did a thorough inspection, gave me options for repair and explained every step along the way. I will continue to call Cellino first for all my plumbing needs.
I only use Cellino Plumbing since 2009. I used one of their competitors and still regret it. Came same day and even gave me a military discount. Ask for Dan, he is phenomenal. Kudos to Tony Cellino and his c/s staff and his technicians.
All our drains were backed up and Cellino Plumbing came the same day and resolved all our issues. The pricing was great and the technician Chaz was wonderful with problem solving and has great people skills !
Knowledgeable, extra attention to possible other issues, superb technician!
I'm very happy with the ease of scheduling, the technician was right on time and did great work. I would definitely recommend!
Joel came on time and got right to work. He was nice and did a great job. I will be calling Cellino again
We moved into a “fixer-upper” about 10 months ago. Our first major project came the day we tried to turn on the gas, and found multiple leaks. Cellino plumbing fixed this issue and multiple plumbing projects since then. We’ve worked with several people from the company and each one is professional, polite, and…
Extremely responsive and quick to provide a solution as fast as possible. Great to work with
I had a leaky spigot that was original with the house and needed to be replaced. I also had a clogged shower and sink in the master bathroom. The technicians were very informative and explained everything to me and answered all my questions. Also, they were very professional and kind.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 63 | $158–$292 |
| Plumbing pipe repair | 60 | $305–$992 |
| Plumbing leak detection | 35 | $39–$509 |
| Sewer cleaning | 29 | $166–$343 |
| Heating system maintenance | 28 | $19–$148 |
| Plumbing leak repair | 27 | $161–$520 |
| Toilet repair | 26 | $209–$493 |
| Outdoor plumbing system repair | 25 | $224–$2.4k |
