How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,718 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for drain cleaning
Clear ✕All 177 Google reviews tagged “Drain cleaning” · showing 60
Clogged shower drain. We tried everything but how to clean it out the proper way. Nick showed me how to clean it out properly and put the drain back together. I will definitely use Cellino plumbing again.
Did a thorough inspection and was on time polite I recommend this service
My service provider, Johnathan Marks, showed up on time. He was a very courteous person. He wore his mask and boot protectors so to not dirty the rug. He was extraordinarily thorough. He went above and beyond to explain my drain issues to me. He was very knowlagable. I would definitely recommend Cellino Plumbing to…
Jonathan was an excellent technician. He was timely, he listened, And went above and beyond to make sure that my drain was unplugged and working properly when he left. This was especially important because I had another company come in and tell me that I needed $5000 worth of work done in order to unclog the drain.…
They did a great job the technician Ryan Anthony was professional, prompt and informative
A service technician arrived within minutes to an emergency call of a sewer backup. Adam was clear, professional and efficient. I would highly recommend them and will likely use them for future plumbing needs.
Excellent service. Very responsive with calling on a Sunday holiday weekend. Thank you very much.
The tech was knowledgeable, friendly and professional. Appreciated his service.
Our serviceman, Kyle Eastman, was upbeat even though it was Christmas eve day. He diagnosed and confirmed our clogged sewer line quickly and fixed the problem. Will definitely use Cellino Plumbing in the future if needed.
Ed was fantastic, very professional and knowledgeable.
Very polite and professional, got the job done well. My only concern was the fixed-price job combined with a contract that disclaimed a fixed price if the work wasn’t successfully completed. This isn’t really how fixed-price contracts are supposed to work — fixed-price means that they’ve covered their costs in…
Cellino Plumbing did an awesome job! The gentlemen that came to clear out our pipes on the outside of the house were very professional, polite, and helpful. They explained everything right from the beginning, answered all of my questions and did the job for less than expected. I would highly recommend Cellino…
Justin and Chad were great, very nice and knowledgeable, they explained to us about the drains, connections, traps, etc., which was great, helps to understand a little more; first time in 17 years the water in my stationary tub went down so fast
Everyone on the team was friendly, helpful, and professional.
Nick P was excellent. Professional, knowledgeable and very efficient. I will use Cellino in the future requesting Nick as my technician.
Technicians were courteous and professional and explained each step they took and why. Cleaned up work area thoroughly before they left. Cost was provided before work began so there were no surprises and was in line with what I anticipated. Will definitely use again for any future plumbing repairs.
I contacted this company to clear my sewer line. The tech attempted to to tell me that the my cleanout was covered up by a recent concrete job on my property. This was a lie in an attempt to sell me a $5,000 job that at most should have cost $500. There are plenty of honest and qualified professionals in WNY, don't use this company for anything.
Punctual, knowledgeable, kind. Showed up and immediately diagnosed my pump problems. Was able to quickly snake it and fix a pipe for a very reasonable price. Definitely will be using them again for plumbing work
Very helpful, friendly & knowledgeable techs. I’ll call them for anything my house needs 👍🏼👍🏼
Cellino was not the first plumber we called for an on-going issue of toilets backing up but when the other plumber did not follow-up with scheduling the repair needed we called them. So glad we did. Both the team that first arrived to give an estimate and the men who came back to replace the outdoor pipe were…
Was told a tech with a camera would come back out the next day. He never came. I believe I paid for it.
Adam came on time and completed the work in a thoughtful, thorough, and professional manner for the price quoted. Highly recommend Cellino. Was very happy to find a plumber that would take a service call in the evening. Had peace of mind that problem was solved before going to sleep.
Nick did a great job. Personable and professional.
Assessed issues and performed service after giving me a quote. Professional and courteous
Excellent service , very knowledgeable technician Will recommend Cellino Plumbing to my friends and family
Justin did an excellent job at fixing our shower drain. He was really friendly and professional.
The person who came out (Johnathon) explained alot to me that i didn't know.
I can’t tell you how happy and relieved I am after my technician Joel finished the work. Excellent work, up front fair pricing, and as professional and friendly as they come. Thank you!
My bathroom in the basement was backing up they came out and did a full inspection from the main line all the way through and found out that the problem was the plumbing in that basement bathroom was not in properly so they were are to cap off the toilet,sink, and tub so that it would stop backing up. They recommended me to get the plumbing redone
This is our second time using Cellino and they have been great on both occasions. The initial phone contact was very professional and I appreciate the constant communication regarding the status of our service person. Definitely recommend!
Very excellent service and I recommend anyone to the service of cellino
The Cellino Plumbing technician, Dan was extremely courteous and did a phenomenal job. I wholeheartedly recommend this business for plumbing services.
Excellent customer service from the time of my phone call through service completion! Sr Technician, Tom Olson, arriving on time, maintaining a courteous and professional demeanor, diagnosed the problem after listening to my explanation of the signs I saw during recent heavy rain and from his inspection of the…
Excellent and professional service
The technician came quick, knew what he was doing, and so far so good!
Arrived promptly. Knew exactly what was wrong. Gave me options and fixed quickly. I would recommend them.
Outstanding customer focus! Friendly and knowledgeable crew!
Fast and very friendly these guy are great
Great experience overall. The drain was completely unclogged when he left and he was always very upfront with the price and details of the work
Came in to clear a clog in the main drain. Plumber was prompt, quickly identified the issue and had it cleared within an hour. Would use again.
Friday evening...clogged main drain to street. Impressively quick service; on site in less than an hour. Service tech J McNeil was professional, helpful and informative. Explained all the steps as he set up, cleaned the clog and gave me a video tour of 3" drain line. Explained why the clog possibly occurred and…
Wonderful service!! So professional and thorough. I will definitely use again for any of my plumbing needs.
Fast friendly service, no trace of the technician left behind.
Tom Olson was our technician and was very professional and informative, Quick and efficient. I would recommend Celino plumbing for your plumbing needs! Thank you
We had an amazing experience. Matt & Tony are very personable & professional. All of our issues were thoroughly inspected, explained & repaired. Would never go anywhere else.
Both men were awesome, explaining everything they did. Wearing booties & masks. I will recommend to everyone. Thank you
Adam at Cellino was great, he came out and cleaned out two clogs super quickly. He was kind, professional and explained a lot of things that will help me out in the future. I will definitely call these guys back when I need another plumber and I would recommend them to anyone!
Great service. Would recommend
I called Cellino Plumbing to unclog a toilet after my 15 month grandson flushed and entire pack of wipes. Nick Piracci did a wonderful job. He also installed a new toilet. He was informative explaining the entire process and the cost which was reasonable. Cellino is lucky to have Nick as one of their servicemen.
Very competent and efficient. I Appreciated his unclogging the drain and not having to snake the drain further when not needed, and keeping the cost down as a result.
The technician was on time and explained everything to me. He was also willing to answer the questions I had. I felt he was knowledgeable about the job.
Ed the technician was very good at his job clean and efficient and a great value for the service he performed
Joel was very nice, polite, self sufficient, tidy and quick.
Hello, First is the process of the front administration team was fantastic for setting up a date and time for the estimate. The girl was awesome!! Second, was Ed (Lead) tech that responded to the first day to meet my Dad. Up beat, professional and he also talked with Dad, and not at him. Then the estimated cost…
Wonderful service. Polite, clean and knowledgeable!
Quick , professional and efficient! Ty..
Grateful for the people that do these types of jobs. Got everything unclogged was on time worked efficiently. Wish is was cheaper but that’s what being a home owner is right! Thanks again for the help!
Joel was very personable and efficient. He explained everything and was very knowledgeable. The office kept me updated on when he would be coming and he came when expected. I liked getting the text introducing him with a background and a picture. Excellent service all around!
Absolutely incredible service. Super cold today and windy, the tech/plumber braved the elements and my service was 15 of 10. Above and beyond. Dan did a great job and did not give up even when he thought the possible worst. I will forever use this company now. Thank you thank you thank you.
The tech was very good and professional. He explained everything to me. We talked about other services I need and he was very attentive. Cleaned up everything. I would recommend your company!!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 177 | $158–$292 |
| Sewer repair | 97 | $236–$1.1k |
| Plumbing pipe repair | 94 | $305–$992 |
| Water heater installation | 74 | $1.1k–$2.1k |
| Plumbing leak detection | 74 | $39–$509 |
| Toilet repair | 64 | $209–$493 |
| Outdoor plumbing system repair | 53 | $224–$2.4k |
| HVAC system maintenance | 45 | $19–$192 |