How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,718 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for drain cleaning
Clear ✕All 177 Google reviews tagged “Drain cleaning” · showing 120
Clogged shower drain. We tried everything but how to clean it out the proper way. Nick showed me how to clean it out properly and put the drain back together. I will definitely use Cellino plumbing again.
Did a thorough inspection and was on time polite I recommend this service
My service provider, Johnathan Marks, showed up on time. He was a very courteous person. He wore his mask and boot protectors so to not dirty the rug. He was extraordinarily thorough. He went above and beyond to explain my drain issues to me. He was very knowlagable. I would definitely recommend Cellino Plumbing to…
Jonathan was an excellent technician. He was timely, he listened, And went above and beyond to make sure that my drain was unplugged and working properly when he left. This was especially important because I had another company come in and tell me that I needed $5000 worth of work done in order to unclog the drain.…
They did a great job the technician Ryan Anthony was professional, prompt and informative
A service technician arrived within minutes to an emergency call of a sewer backup. Adam was clear, professional and efficient. I would highly recommend them and will likely use them for future plumbing needs.
Excellent service. Very responsive with calling on a Sunday holiday weekend. Thank you very much.
The tech was knowledgeable, friendly and professional. Appreciated his service.
Our serviceman, Kyle Eastman, was upbeat even though it was Christmas eve day. He diagnosed and confirmed our clogged sewer line quickly and fixed the problem. Will definitely use Cellino Plumbing in the future if needed.
Ed was fantastic, very professional and knowledgeable.
Very polite and professional, got the job done well. My only concern was the fixed-price job combined with a contract that disclaimed a fixed price if the work wasn’t successfully completed. This isn’t really how fixed-price contracts are supposed to work — fixed-price means that they’ve covered their costs in…
Cellino Plumbing did an awesome job! The gentlemen that came to clear out our pipes on the outside of the house were very professional, polite, and helpful. They explained everything right from the beginning, answered all of my questions and did the job for less than expected. I would highly recommend Cellino…
Justin and Chad were great, very nice and knowledgeable, they explained to us about the drains, connections, traps, etc., which was great, helps to understand a little more; first time in 17 years the water in my stationary tub went down so fast
Everyone on the team was friendly, helpful, and professional.
Nick P was excellent. Professional, knowledgeable and very efficient. I will use Cellino in the future requesting Nick as my technician.
Technicians were courteous and professional and explained each step they took and why. Cleaned up work area thoroughly before they left. Cost was provided before work began so there were no surprises and was in line with what I anticipated. Will definitely use again for any future plumbing repairs.
I contacted this company to clear my sewer line. The tech attempted to to tell me that the my cleanout was covered up by a recent concrete job on my property. This was a lie in an attempt to sell me a $5,000 job that at most should have cost $500. There are plenty of honest and qualified professionals in WNY, don't use this company for anything.
Punctual, knowledgeable, kind. Showed up and immediately diagnosed my pump problems. Was able to quickly snake it and fix a pipe for a very reasonable price. Definitely will be using them again for plumbing work
Very helpful, friendly & knowledgeable techs. I’ll call them for anything my house needs 👍🏼👍🏼
Cellino was not the first plumber we called for an on-going issue of toilets backing up but when the other plumber did not follow-up with scheduling the repair needed we called them. So glad we did. Both the team that first arrived to give an estimate and the men who came back to replace the outdoor pipe were…
Was told a tech with a camera would come back out the next day. He never came. I believe I paid for it.
Adam came on time and completed the work in a thoughtful, thorough, and professional manner for the price quoted. Highly recommend Cellino. Was very happy to find a plumber that would take a service call in the evening. Had peace of mind that problem was solved before going to sleep.
Nick did a great job. Personable and professional.
Assessed issues and performed service after giving me a quote. Professional and courteous
Excellent service , very knowledgeable technician Will recommend Cellino Plumbing to my friends and family
Justin did an excellent job at fixing our shower drain. He was really friendly and professional.
The person who came out (Johnathon) explained alot to me that i didn't know.
I can’t tell you how happy and relieved I am after my technician Joel finished the work. Excellent work, up front fair pricing, and as professional and friendly as they come. Thank you!
My bathroom in the basement was backing up they came out and did a full inspection from the main line all the way through and found out that the problem was the plumbing in that basement bathroom was not in properly so they were are to cap off the toilet,sink, and tub so that it would stop backing up. They recommended me to get the plumbing redone
This is our second time using Cellino and they have been great on both occasions. The initial phone contact was very professional and I appreciate the constant communication regarding the status of our service person. Definitely recommend!
Very excellent service and I recommend anyone to the service of cellino
The Cellino Plumbing technician, Dan was extremely courteous and did a phenomenal job. I wholeheartedly recommend this business for plumbing services.
Excellent customer service from the time of my phone call through service completion! Sr Technician, Tom Olson, arriving on time, maintaining a courteous and professional demeanor, diagnosed the problem after listening to my explanation of the signs I saw during recent heavy rain and from his inspection of the…
Excellent and professional service
The technician came quick, knew what he was doing, and so far so good!
Arrived promptly. Knew exactly what was wrong. Gave me options and fixed quickly. I would recommend them.
Outstanding customer focus! Friendly and knowledgeable crew!
Fast and very friendly these guy are great
Great experience overall. The drain was completely unclogged when he left and he was always very upfront with the price and details of the work
Came in to clear a clog in the main drain. Plumber was prompt, quickly identified the issue and had it cleared within an hour. Would use again.
Friday evening...clogged main drain to street. Impressively quick service; on site in less than an hour. Service tech J McNeil was professional, helpful and informative. Explained all the steps as he set up, cleaned the clog and gave me a video tour of 3" drain line. Explained why the clog possibly occurred and…
Wonderful service!! So professional and thorough. I will definitely use again for any of my plumbing needs.
Fast friendly service, no trace of the technician left behind.
Tom Olson was our technician and was very professional and informative, Quick and efficient. I would recommend Celino plumbing for your plumbing needs! Thank you
We had an amazing experience. Matt & Tony are very personable & professional. All of our issues were thoroughly inspected, explained & repaired. Would never go anywhere else.
Both men were awesome, explaining everything they did. Wearing booties & masks. I will recommend to everyone. Thank you
Adam at Cellino was great, he came out and cleaned out two clogs super quickly. He was kind, professional and explained a lot of things that will help me out in the future. I will definitely call these guys back when I need another plumber and I would recommend them to anyone!
Great service. Would recommend
I called Cellino Plumbing to unclog a toilet after my 15 month grandson flushed and entire pack of wipes. Nick Piracci did a wonderful job. He also installed a new toilet. He was informative explaining the entire process and the cost which was reasonable. Cellino is lucky to have Nick as one of their servicemen.
Very competent and efficient. I Appreciated his unclogging the drain and not having to snake the drain further when not needed, and keeping the cost down as a result.
The technician was on time and explained everything to me. He was also willing to answer the questions I had. I felt he was knowledgeable about the job.
Ed the technician was very good at his job clean and efficient and a great value for the service he performed
Joel was very nice, polite, self sufficient, tidy and quick.
Hello, First is the process of the front administration team was fantastic for setting up a date and time for the estimate. The girl was awesome!! Second, was Ed (Lead) tech that responded to the first day to meet my Dad. Up beat, professional and he also talked with Dad, and not at him. Then the estimated cost…
Wonderful service. Polite, clean and knowledgeable!
Quick , professional and efficient! Ty..
Grateful for the people that do these types of jobs. Got everything unclogged was on time worked efficiently. Wish is was cheaper but that’s what being a home owner is right! Thanks again for the help!
Joel was very personable and efficient. He explained everything and was very knowledgeable. The office kept me updated on when he would be coming and he came when expected. I liked getting the text introducing him with a background and a picture. Excellent service all around!
Absolutely incredible service. Super cold today and windy, the tech/plumber braved the elements and my service was 15 of 10. Above and beyond. Dan did a great job and did not give up even when he thought the possible worst. I will forever use this company now. Thank you thank you thank you.
The tech was very good and professional. He explained everything to me. We talked about other services I need and he was very attentive. Cleaned up everything. I would recommend your company!!!!
They were excellent. My sewer drain was blocked and they came out right away to fix it. Jim was very knowledgeable and helpful. He went above and beyond. Would definitely recommend them to anyone.
Adam was knew exactly what the problem as soon as he assessed the situation. He went above and beyond in replacing my tired sink drain gasket in addition to unclogging the pipe (30 feet down stream!). Highly appreciative of his availability on a Sunday and his skill. I would recommend Cellino Plumbing to anyone who needs plumbing help.
Adam was great, very happy with the service I received. Woke up this morning to my main sewer line backing up in my lawn, Adam came out and got everything moving again. Will definitely use them again in the future. Price was fair at just over $300 for a emergency call on a Saturday.
Justin was just AWESOME today. I managed to clog my garbage disposal and Justin came to take care of my issue. He was courteous and professional and unclogged my problem super quick. I will no longer put egg shells in my disposal. He also talked to me about other services i may need for the upcoming seasons. I…
Highly professional company from initial contact call to service completion. Celino was able to accommodate to set up an earlier appt for me. Ryan A. was super friendly , knowledgable and thorough. Great rates for the service- will 100% use Celino Plumbing in the future.
Awesome technician. Polite and neat. Was upfront about what to do. Very professional
We had our main line clog in the evening, and waste was starting to backup into our bathtub. Their 24-hour service was quick to respond, and the technician had the problem fixed quickly. The technician was very professionally, friendly, and was great at explaining why and what he was doing. Thanks to Celino we had…
The follow up and service was top notch. It was a Sunday and you get an answering service. The coordinator called me back within 20 minutes, asked what issue I was having, and explained how the repair would process. She seemed knowledgeable and thoroughly went through payment and Covid protocol to give peace of…
You guys are amazing🔥🔥🔥🔥🔥🔥🔥🔥 Thank you 👌🏽
Very professional, would recommend them to anyone!
Dan was very respectful very polite and knew what he was doing. I would be glad to have him help me out again.
Tom was a great help! He was professional and efficient.
Adam was knowledgeable and polite. He was diligent about following all covid-19 guidelines. Did a great job.
Nick was very nice.explained what he was going to.. wrote up quote,reasonable ,less then i expected. ,charge by job,not hours..i can finally do laundry.
Thank you Cellino Plumbing - Tom Olson was fantastic - He knew exactly what the problem was and immediately got to work and resolved my problem. He also suggested and answered my questions on how we can fix the problem once and for all - He knew his stuff and was very polite and friendly - don’t think I’ve ever…
Outstanding service! Highly recommended!! Ed was terrific as usual.
Their phone staff was extremely friendly and competent as well as the plumber. They will be my go-to for any future needs.
Joel was an amazing technician! He was on time, polite, knowledgeable and friendly. He walked me through every step of what he was doing and gave me a quote before he started any work. When he was done, he tested my lines to make sure I wasn’t backing up anymore and explained what the issue was and what would need…
Ryan did an excellent job explaining what he was going to do to fix the situation and carry it out. He was professional and courteous. I highly recommend! And definitely would use Cellino Plumbing 🪠 again!
Adam was great and got the job done super fast
Highly recommended.The technician was professional and friendly.Cost of the job was very reasonable.
I am very happy that I called Cellino Plumbing when my hot water tank died. Daniel Newman, our technician, came and had the problem diagnosed in about 10 minutes. He gave me the price for three options. Fix what I have, replace my tank with a new one or go with a tankless system. My wife and I have been…
Since moving into our home, we've become very familiar with the team at Cellino, for a variety of repairs. To top it off, we needed our driveway dug up to repair a root-infested sewer pipe. Each time the team was on time, responsive, transparent, efficient, and thorough. We've met Nick for a pipe project and snake,…
Liam was great. He explained the whole process of what he was going to do and also recommendations for future work.
Really fast and efficient! Great customer service. Just bought our first home and so happy to have Cellino to call when we need help with our plumbing.
Was called a day ahead of my appointment, Adam did a great job getting things moving again, well done.
Great Job! Professional and on time. Up front pricing.
Called with a clogged sewer line. A technician was at my house within an hour, and fixed the issue within an hour. Tech was very professional and maintained COVID safety protocols. Price was commensurate with what could be considered emergency service. Would absolutely use their service again.
We love them. We use them for all our plumbing, heating and cooling needs.
Service tech very polite, explained work planned prior to starting, gave estimate. Work completed in a reasonable amount of time. Tech cleaned up work area before leaving. Fees reasonable, performed on weekend.
The technician was very honest and professional. I feel confident in his diagnosis and correction of the issue.
Very professional. Found the root cause of the problem and fixed it the right way to make sure the issue isn’t a recurring one. Highly recommended. I own several rental properties and know what quality plumbing work looks like and this is it. Give Justin Schenck a raise!
Our tech came and looked at a clogged sink. While the drain seemed to be back to normal somehow, we did have him snake the line just in case.
Prompt, courteous, knowledgeable & professional.
Here within 24 hours of call. Ed called in for the camera down the lines for me. Very professional even though I’m not. Lol. Thanks for the help
Service was fast, friendly and all costs are quoted up front.
I called the night before for an emergency appointment because my sewer line was clogged and back filling into my utility sink. Came on time, removed the clog and told me what the underlying issue was and how best to fix it in the future.
Ryan is a great asset to your company. Showed up and Solved our problem quickly didnt have to wait long from phone call to end of visit. Highly recommend your company!
Tom was very courteous and explained each thing he was doing (we left him alone and let him work). He went in and out of our crawlspace to check the plumbing and then persistently worked on "drilling out" (not sure if that's what the correct term is) our bathroom sink plumbing where the cast iron and galvanized pipe…
We just purchased our first home and needed a plumber to look at a clogged sink. Our technician, Adam, was incredible. He took the time to look at our concerns and gave us tips for maintaining clear running drains. Adam was extremely personable and he took care of our problem. I highly recommend both Cellino as a…
When in a pinch and time is of the essence for my rental property these guys come through time and time again.
Their communication and response time is better than any other plumber I have ever used.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 177 | $158–$292 |
| Sewer repair | 97 | $236–$1.1k |
| Plumbing pipe repair | 94 | $305–$992 |
| Water heater installation | 74 | $1.1k–$2.1k |
| Plumbing leak detection | 74 | $39–$509 |
| Toilet repair | 64 | $209–$493 |
| Outdoor plumbing system repair | 53 | $224–$2.4k |
| HVAC system maintenance | 45 | $19–$192 |