How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,718 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for HVAC system maintenance
Clear ✕All 45 Google reviews tagged “HVAC system maintenance”
Joelle was very helpful
My technician was very nice & professional. He did a great job with my HVAC maintenance. This is a good, honest company that doesn’t overcharge you. I also love how much they give back to the community. I will definitely be calling them next time I need service done.
Problem with sump pump .was running non stop.
Troubleshooting why furnace would not turn on. Tech diagnosed the problem and got the heat running quickly. Very competent and friendly service thank you.
Cellino and Marcus did a great job for me today. I would recommend them for your plumbing, heating and cooling needs.
Nick arrived as scheduled and provided a written estimate to correct a leak inside bathroom wall. We reviewed and agreed to Cellino Plumbing as our contractor. Work appointment time was set and Nick arrived on time and completed the work in a professional and timely manner for $585.10 . Our other estimate offered no…
We had an electrical problem and it was a holiday weekend and they did come out on Friday. Thank you
The technicians are great! Knowledgeable, hardworking, service is affordable
Marcus is competent, knowledgeable & comprehensive. I’m really impressed w/Cellino & their staff! Wasn’t able to afford a part last year, but there was no pressure, no tactics…Marcus kindly explained reason and the eventual need and was just super about it! Just had him here to replace the part this season and do…
Awesome service!! Technician Garret was on time, courteous, and very knowledgeable. He explained his recommendations thoroughly and left a "cleaned to my expectations" workspace. Garret's engaging personality and smile were a pleasure to do business with!! A+++ service! Highly recommended!
Marcus was here to check out the furnace after having a water damage issue in basement. He was very pleasant.. highly informed.. great listener.. answered many questions … and very professional. That’s why I use Cellino cause they have caring competent technicians!!!
On time, professional and efficient. Performed the service as requested and explained everything he found. Great job!
Marcus was professional, friendly and efficient for my HVAC maintenance.
Marcus was did a great job explaining my routine furnace maintenance specifics.
Technician Patrick was great! Efficient, friendly, answered all my questions, no upsells.
Joella came to our house for HVAC maintenance. This girl really knows her stuff and is a credit to the Cellino business. Joella is also a wonderful person to have met....
I had a furnace tune-up for the winter season. Steve was the technician. He called early afternoon and let me know how soon he could be at my house (approximately 15-20 minutes). Steve was courteous, did the tune-up as well as inspect the 20 year old condensate pump that I thought was an issue making a louder…
My serviceman from Cellino dilgently checked my AC unit and even checked the air handler in the attic. He was very friendly and knowledgeable. On-time for the appointment and offered suggestions for future AC needs.
We just had our air conditioning system inspected by Cellino Plumbing. All around great job. Very pleased. I highly recommend Cellino Plumbing! Vince Ricotta
I cannot express how knowledgeable, intelligent, trust worthy, and professional, Cellino Plumbing and all their employees have been for the multiple jobs I had performed at my commercial building
Great service. Technician was very knowledgeable;e and answered all questions.
Just had the $68 furnace inspection performed by Joella. She thoroughly explained everything that she checked and made me feel much more confident heading into the heating season. She also mentioned that there is a $25 rebate from National Fuel which makes this quite a bargain!
We needed an estimate for a hot water tank and Joel M. was very pleasant to deal with.
When we called on a Friday night we weren't sure who we'd get, but Troy was really pleasant and extremely professional. Thank you for a pleasant first time experience and we are looking forward to a better working relationship than with the previous company. Update they were quick to get the parts we needed to…
The furnace check was done efficiently and on time.
Cellino is always dependable, quick, and helpful for everything that I need. I have had several things needed to be done on my house over the last year and they have been nothing but wonderful!
Always polite and personable!
Great service , friendly tech . And explained everything step by step. So no surprises. Great job
Professional and punctual.
Dan K. and the staff at Celino were great to deal with and the tech’s expertise got the job done at an affordable price
Great staff awesome customer service and good attitudes :)
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 177 | $158–$292 |
| Sewer repair | 97 | $236–$1.1k |
| Plumbing pipe repair | 94 | $305–$992 |
| Water heater installation | 74 | $1.1k–$2.1k |
| Plumbing leak detection | 74 | $39–$509 |
| Toilet repair | 64 | $209–$493 |
| Outdoor plumbing system repair | 53 | $224–$2.4k |
| HVAC system maintenance | 45 | $19–$192 |
