How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,718 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for outdoor plumbing system repair
Clear ✕All 53 Google reviews tagged “Outdoor plumbing system repair” · showing 40
Great service and customer service. Our technician did a wonderful job
Fixed septic
Communications were great, always kept you informed of what was happening. Crew doing the work was good. We moved plants where we were told they will be hand digging. Told they would hand dig and, will put plywood over any other plants were dirt would be placed, that didn't happen. They came in with a small power…
Ed was courteous, professional and the best thing of all is that he fixed my problem. Of course the prices could always be lower but then again... "you get what you pay for". I would refer Ed & Cellino Plumbing to others.
Hired Cellino Plumbing to do a complete overhaul of a 90+ yr. sewer line and install a basement Sump pump and Bubbler system. With a job that extensive the crew was mostly done in 3 days; even checking and cleaning out the second floor faucets that were inadvertently affected.
Punctual, knowledgeable, kind. Showed up and immediately diagnosed my pump problems. Was able to quickly snake it and fix a pipe for a very reasonable price. Definitely will be using them again for plumbing work
Cellino was not the first plumber we called for an on-going issue of toilets backing up but when the other plumber did not follow-up with scheduling the repair needed we called them. So glad we did. Both the team that first arrived to give an estimate and the men who came back to replace the outdoor pipe were…
Was told a tech with a camera would come back out the next day. He never came. I believe I paid for it.
On time, excellent work. Very thorough!
Nick did a great job. Personable and professional.
We used Cellino Plumbing to replace our sewer line and they did a great job. Their employees were very professional and kept us informed throughout the two day job. They were on-time each day and worked diligently throughout the day. They left the site in great condition and even came back a few days later to…
Dan was wonderful. Very respectful of my home when he came in... He explained everything to me in detail. This is the 2nd time I've used this company and I would highly recommend them to my family and friends. Thank you, Dan!!!! Also ty Amanda for getting back to me about my question. Very professional office staff too!
My husband and I were blown away by how kind and professional everyone was, from the very first person I spoke to in order to book the appointment, to the person who called to inform me that the tech was on their way, to the technician himself! They were able to fit us in immediately and arrived within about an hour…
Tyler was awesome. He found the problem on the air conditioning unit quickly, explained it and fixed it. Thank you so much for being honest, respectful and considerate! Will definitely be calling this company back for any future repairs needed 😊
Justin Borgosz was exceptionally professional. He explained all options to address the issue. The team at Cellino Plumbing was a pleasure to deal with.
Dan did a great job fixing my AC. Would recommend.
Excellent customer service from the time of my phone call through service completion! Sr Technician, Tom Olson, arriving on time, maintaining a courteous and professional demeanor, diagnosed the problem after listening to my explanation of the signs I saw during recent heavy rain and from his inspection of the…
Prompt and excellent service!
Outstanding customer focus! Friendly and knowledgeable crew!
Thank you!! I am very pleased with the work that was done and the knowledge and professionalism of the staff!!!
An excellent experience. Adam was very professional and knowledgable. He successfully identified and corrected the problem by removing the roots from the pipes outside my home. Thanks again for your assistance.
Jake and Zach provided thorough HVAC maintenance and IDed an issue with the refrigerant. Great value, thanks.
Our technician Justin was awesome. He was Professional and courteous and took the time to explain everything and show us everything. The company responded to us quicker than expected. We couldn’t be more pleased. Thank you Cellino Plumbing!!!
Had an emergency leak and they were out there right away. Very professional and helpful. Would use them again!!!!
Very professional, it was a Sat. Emergency call. Price very reasonable. Employee that came very knowledgeable went to work immediately explained everything before and after job completed. Hopefully we don't have to use again but if I do I will call them.
The office was awesome and offered many available times. My Mom where the service was done is 95 and the technician Adam was very very gentle with her. I didn’t have to go there as Adam kept me posted with his findings. Adam fixed us up and VERY reasonably. Quick, secure, Covid protection in place and pleasant all around!!!
Since moving into our home, we've become very familiar with the team at Cellino, for a variety of repairs. To top it off, we needed our driveway dug up to repair a root-infested sewer pipe. Each time the team was on time, responsive, transparent, efficient, and thorough. We've met Nick for a pipe project and snake,…
Professional service by technician Tom. Responded same day and fixed the problem quickly. Highly recommend this company.
John came out on time after I already paid another plumber gave us the run around. An hour later he had the issue cleared that another plumber said was impossible. Then he set up a free camera service. The tech was kind, helpful, and didn't try to upsell us on another service. 5 star service all day.
The men were very polite, informative, and conscientious. They kept me informed throughout the sewer replacement process. They totally cleaned up. I would highly recommend this crew for sewer repair.
We love them. We use them for all our plumbing, heating and cooling needs.
Jacob K was polite, patient, and professional! He took great care in explaining everything and the experience was stress free.
Excellent workmanship, professional and on time.
Their communication and response time is better than any other plumber I have ever used.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Show more outdoor plumbing system repair reviews (13 more) →
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 177 | $158–$292 |
| Sewer repair | 97 | $236–$1.1k |
| Plumbing pipe repair | 94 | $305–$992 |
| Water heater installation | 74 | $1.1k–$2.1k |
| Plumbing leak detection | 74 | $39–$509 |
| Toilet repair | 64 | $209–$493 |
| Outdoor plumbing system repair | 53 | $224–$2.4k |
| HVAC system maintenance | 45 | $19–$192 |