How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,718 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for plumbing leak detection
Clear ✕All 74 Google reviews tagged “Plumbing leak detection” · showing 60
Two visits by Chaz took care of our minor plumbing problem. The 1st to assess and plan, the second to complete the actual work. Chaz made sure the job was fully, and well done. We've used Cellino Plumbing before and had similar results. They'll continue to be our first choice. We have used Cellino plumbing several…
Completely replaced my home's old rusty steel pipes with modern PEX-A spec piping. Sure, it was a little on the expensive side, but they did a quality job, and I don't have to worry about my pipes rusting out anymore. Professional and courteous. I will keep them as my first call for my utility needs.
Great service. Jonathan was very professional and knowledgeable
Very professional. Courteous and friendly. Did a great job.
Great experience 👍 Would definitely recommend..
Nick P was excellent. Professional, knowledgeable and very efficient. I will use Cellino in the future requesting Nick as my technician.
Technicians were courteous and professional and explained each step they took and why. Cleaned up work area thoroughly before they left. Cost was provided before work began so there were no surprises and was in line with what I anticipated. Will definitely use again for any future plumbing repairs.
Great job
Adam from Cellino was excellent to work with. He took his time and explained everything really well. His work was clean and thoughtful. I would recommend him to anyone renovating an older home.
Nick offered me two solutions with different price ranges. Very professional in every aspect. Service was explained and done right away. I highly recommend.
Fast. Courteous. Efficient. Highly recommend.
To be honest, I called Cellino after their competitor provided an unrealistic timeframe to fix our leaking sink. Not only did they provide quicker turn around time but provided a quote more inline with the research I had done surrounding the issue (as any homeowner should do). The sink looks great and they…
Totally impressed, goes out of their way to solve my problem, great value
Were able to fit me in same day and did a great job diagnosing and fixing the problem!
Representative was on time, professional, and good work quality!
So far diagnosing the issue went well. I was skeptical at first given that I couldn't get a solid appointment time, but Kyle was wonderful and quickly and professionally diagnosed my issue. He had to pull and put back the toilet and left my bathroom spotless which I was pleasantly surprised with.
Dan was very thorough and he was professional. He didn’t leave until he knew that he took care of all the leaks. He installed a new kitchen faucet as the old one leaked and really needed to be replaced.
Ryan was awesome, one of the best plumbers I’ve had look at any water issues in my home. I will only be getting service from Cellino (specifically Ryan) moving forward. Very professional, knowledgeable and friendly.
Excellent service! Tom was professional, personable and efficient. Everything was clean and neat when repairs were done.
Thank you!! I am very pleased with the work that was done and the knowledge and professionalism of the staff!!!
Fast response on a Sunday, friendly and professional technician, reasonable price especially for a Sunday evening. We've used Cellino before and were very happy with them, and this experience solidifies it.
Great service would recommend Cellini plumbing to anyone
Professional and very personable
They saved us in a crisis with the water dripping all over -- were able to come right away on the same day. Excellent service - very professional.
I came home from work at 8 p.m. to find my kitchen ceiling wet and dripping. I called Cellino Plumbing and they were here within 15 minutes. Turns out the upstairs toilet valve had been leaking.They found the leak repaired it and cleaned up everything beautifully. They were on time, courteous, and the price was…
Excellent job! John was quick, efficient, and it was very reasonably priced.
Hello, First is the process of the front administration team was fantastic for setting up a date and time for the estimate. The girl was awesome!! Second, was Ed (Lead) tech that responded to the first day to meet my Dad. Up beat, professional and he also talked with Dad, and not at him. Then the estimated cost…
Friendly, professional and very respectful. Jim and his team did an amazing job and I look forward to future business. Highly recommended and fairly priced.
The gentleman was professional and took time to problem solve and put all my worries to rest. Bought a house that the previous owner did all the work himself. Cellino is professional and know great detail on how to fix it for your best buck. Wish I had cash on me to tip plumber!
Tech was awesomr and efficient. Dispatch gave me amost exact time (5 minutes). Joel was professional wore mask and booties left things clean and repaired
**I originally gave this review 2 stars and was then contacted by the company. I was refunded the fee I was charged. I would give the person in the office five stars, she was great. With this development I changed my rating. 3 1/2 stars is what I would actually give but that’s not an option. My original review is…
Cellino plumbing was great!! Will definitely use them again. Very friendly, good communication, reasonably priced and got everything we needed done in a timely manner.
I had a great experience with Cellino Plumbing. It was easy and quick to schedule service. I was called ahead as expected and the technician arrived as scheduled. Ed was very pleasant and knowledgeable. He explained what he was doing and I appreciate that! I would recommend Cellino Plumbing!
Ed was prompt and professional. Although he could not fix the leak as it is a roofing issue, he found the source and advised of next steps to fix my shower and faucet. I would definitely use Cellino in the future. Thank you!!
Our technician Dan is extremely knowledgeable and found the source of a pipe leak. He also went above and beyond to make sure the repair was completed. He also fixed a sink installation that was not properly done by a former contractor. I highly recommend the company and especially Dan. Very trustworthy and even…
Very good work came in an emergency when I needed them work late and did not leave until he fix every single gas leak that needed to be repaired and double check his own work and also calling National Fuel as well to check his work to make sure it was safe and done right very pleased and happy with the work and he…
The staff was quick to respond to my issues and had my burst pipe fixed within and hour!
Daniel Neuman is reliable and was very friendly and helpful. He fixed the toilet leak pretty fast and did a very nice job. I had a lot of questions and he answered them all cheerfully. I definitely would hire this company again and I was very impressed.
Excellent service! Quick response, exceptional technician, very reasonable price for a after hours call. Techician (Adam) was polite and compassionate to my elderly mother in law. Highly, highly recommend Cellino Plumbing very honest and accurate diagnosis at a reasonable price.
We had a wonderful (first) experience with Cellino plumbing! We had been struggling with a gas leak issue in our new home, and Cellino came to the rescue. The technician was very professional, knowledgeable, efficient, and thorough. He took the time to explain the process and details and made sure to check and…
Excellent work.
Very professional. Found the root cause of the problem and fixed it the right way to make sure the issue isn’t a recurring one. Highly recommended. I own several rental properties and know what quality plumbing work looks like and this is it. Give Justin Schenck a raise!
John was professional, gave me plenty of options for the job to be done, and worked quickly. Very good quality, no complaints.
Adam was very professional and courteous. He fixed our problem quickly and cleaned up after he was done. Highly recommend!
We are extremely satisfied with the work that has been performed in replacing all the pipes for out upstairs bathroom. Our service tech was awesome. Very knowledgeable, professional. We would definitely recommend and use Cellino Plumbing again. Thank you to our service tech John and his helper Adam for taking care of one heck of a mess. Thank you!
Incredibly responsive! We had to totally turn off our home’s water because of a leak, were looking at an entire weekend without water. Cellino responded immediately, great communication, wonderful plumbing technician who went the extra mile for us. Highly recommend! Thank you!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 177 | $158–$292 |
| Sewer repair | 97 | $236–$1.1k |
| Plumbing pipe repair | 94 | $305–$992 |
| Water heater installation | 74 | $1.1k–$2.1k |
| Plumbing leak detection | 74 | $39–$509 |
| Toilet repair | 64 | $209–$493 |
| Outdoor plumbing system repair | 53 | $224–$2.4k |
| HVAC system maintenance | 45 | $19–$192 |
