How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECellino Plumbing, Heating, Cooling & Electric
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 2,718 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Cellino Plumbing, Heating, Cooling & Electric for 8 kinds of job.
Cellino Plumbing, Heating, Cooling & Electric for water heater installation
Clear ✕All 74 Google reviews tagged “Water heater installation” · showing 40
Cellino was one of three quotes. The rep Liam was knowledgeable personable and wasn’t pushy at all! Was a pleasure to deal with him. We chose Cellino for this reason. Quote was competitive but the knowledge and detailed explanations of everything needed to do the job and products was far above the competitors. Would…
Needed a water heater replacement after discovering water under my tank. Nick was able to get hot water flowing same day. Did a very professional job, kept the job site (my house 😉) clean, and took time to educate me on a few things. The kinda service that retains loyal customers. I'll be calling Cellino for any future job at my house.
I have been a customer of Celinos plumbing & Heating, Cooling & Electric for many many years! They are the Best ! They talk to you and explain to you what you need at a reasonable price ❤️ I recommend them Highly!
Throughly done a great job.
Cellino Plumbing, Heating, Cooling & Electric office stuff and technicians provided prompt and professional services when our water heater broke down. Their help is very much appreciated. Thanks!
Staff was amazing, very knowledgeable and efficient I felt like our water heater installation was done professionally and I can rest assure that it was a job well done. Thanks again
very professional, wasn't pushy, listened to my concerns, knowledgeable, friendly, good people person.
Marcus was knowledgble, helpful, friendly and professional. I hope he gets a raise for his hard work.
The technician, Nick, was knowledgeable, helpful and made everything very clear. He was in and out in the timeframe he said he’d be and the price I was quoted is the price I paid. Work was clean and neat and the issue (broken water tank) was resolved in no time.
Prompt, polite, good work
Our water tank busted over the weekeend and they were able to get it replaced within 48 hours. Price was reasonable and Ryan did a great job.
It started with a wonderful phone call for a "Sad 🥴 Situation Because I had to let my water heater go. The receptionist was amazing. I just wish I could remember her name. It was great to get a text message confirming my appointment for the same day service as well as a personal phone call from my technician…
An emergency repair call on a Saturday handled professionally and perfectly. Nick is the best. Neat, clean, polite. A great install and repair. Would definitely recommend and use again.
Really great experience! friendly and professional receptionist, kept me informed of approximate time Nick, the plumber would arrive. Once Nick arrived, he was very detailed in his explanation as to what he was going to do. He replaced my super old water heater all by him self! I was truly amazed at how quickly he…
I have to say. I dont like paying for labor. When I can do a job myself. I check regarding pricing with my friend and they told me cellino was a good price. My technician Nick was a good guy. His work was very neat and clean. He actual did couple extra things which was not included in price without charging. He…
Joel was very professional and extremely knowledgeable and friendly I will highly recommend him to anyone
The technician was awesome, and the job was completed very quickly and entirely professionally. Couldn’t be happier, they were even able to fit in a second install at the same time which saved us some money. Highly recommended.
Our water heater started leaking early today and I called Cellino Plumbing for help. They were able to send out Nick Piracci to fix the problem of leaking water from the bottom of the tank. He was very professional and polite. He had to remove and replace the water heater. He was very careful when removing and…
Ed and his crew did an outstanding job! They provided great service on a 2-day job at my residence that consisted of re-piping the entire water and gas systems’. They also installed a new hot water heater. Not only did they install new pipes but they also did it in a manner that is aesthetically pleasing! What a…
Very professional and friendly. Explained everything in detail would recommend again
Replaced my water heater. Very professional. Reasonable pricing. Tech was a nice guy
Ryan Anthony did a great job installing our hot water tank! It was a quick response, fair price, and polite service. Everything was explained and questions were answered. I would use them again if I ever needed a plumber.
Excellent and professional service
Service was great would definitely recommend them
Very pleasant experience…..Dan was very helpful and easy to work with. Very satisfied with his work and the customer service phone.
The installation was done professionally, looked good, and the service tech was knowledgeable, neat, and the best part was he was empowered to quote more work without having to call the office. I was confident about the quality of his work!
Job well done by professional.
Excellent all around! Emergency situation and needed a water heater. Great communication before arriving, very professional, and cost was fair.
very nice people
Great service. The servicemen were knowledgeable, friendly and professional. I called one day to replace a broken water heater and the serviceman came out the same day for an estimate. They replaced it the next morning.
Guys were great . Helpful and courteous
Wonderful
Very professional. You know your technician before they arrive on site
This is the 2nd time that I chose Cellino Plumbing for work needed in my home. The first time was to replace my hot water tank. This time they installed a sump pump, replaced the water pipes in my basement, and installed a faucet in my kitchen. They were on time, did quality work, took the time to explain what…
Awesome technician. Polite and neat. Was upfront about what to do. Very professional
Nick was the plumber- Very responsive! Very neat! Cleaned up after he was done. Very professional!! I would recommend!!
Found loose wire in furnace that prevented pilot from coming on. Tightened connection and system is now working. Controls on furnace ended up going so Cellino replaced in fall 2020. Today, 1/4/2021, water heater broke. Cellino came out and replaced unit and replaced old, hard to operate valves. In all cases, I am…
Very pleased with the service that was provided! Our technician Jon was very helpful!
Professional and responsible, responded to questions. Highly rated
Cellino installed a new tankless water heater in my home 6 months ago. The service was excellent and the installer’s personality was even better. Today, the day before Thanksgiving, I had an issue with the installed product. On a very busy day, I had service within 90 minutes. The technician was again…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 177 | $158–$292 |
| Sewer repair | 97 | $236–$1.1k |
| Plumbing pipe repair | 94 | $305–$992 |
| Water heater installation | 74 | $1.1k–$2.1k |
| Plumbing leak detection | 74 | $39–$509 |
| Toilet repair | 64 | $209–$493 |
| Outdoor plumbing system repair | 53 | $224–$2.4k |
| HVAC system maintenance | 45 | $19–$192 |
