Experts Reviews · Company report
Cen-Tex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Cen-Tex Pest Control

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 247 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cen-Tex Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cen-Tex Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cen-Tex Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cen-Tex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 80% of pest control services.A
80

Reviews for your job

Customers hired Cen-Tex Pest Control for 8 kinds of job.

Cen-Tex Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Ant extermination”

Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I signed up for a year and I love it! Quartly sprays with no hassle. James does a great job everytime! We've had no issues, and in the country, that's rare. We usually get everything out here.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Donald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

James was very timely and through in doing his task. Friendly and clear communication. We appreciate him and will use in the future when needed

Paid $200+Reasonable priceAnt extermination
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

James Harrell provided very thorough and timely service for our ant situation. He explained all aspects of the process and intentionally ensured no gaps in completion.

Paid $140–160Reasonable priceAnt extermination
Codi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

James was PHENOMENAL. He was timely, explained everything as he was doing it, and made this experience pain-free. James, thank you!!!

Paid $160–180Great priceAnt extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan Mulkey from Cen-Tex Pest Control treated for ants, spider, roaches inside my house and my yard front and back. Jordan did a great job. My wife and I would recommend Jordan and Cen -Tex Pest Control and will call them the next time we need their service. Thanks John

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very prompt! Well mannered. Explained everything he did to treat inside and outside of my home. I would highly recommend Cen Tex!

Paid $160–180Reasonable priceAnt extermination
Sharlet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and communication.

Paid $140–160Reasonable priceBug & insect exterminationAnt extermination
Joaquin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt and professional. They definitely have exceeded my expectations. We've used Cen-Tex Pest Control at multiple properties. We opted for the monthly maintenance. The service providers get the job done. I've never had a problem nor a reinfestation. If you want it/them gone this is the company to use.

Reasonable priceFlea & mite exterminationMosquito exterminationCockroach extermination
KrystalLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve never been able to rid my house of carpenter ants. They won’t take any bait and were starting to eat through my walls!!!! He has a bait and gel they flocked to. Yippee! Dead ants walking!

Paid $140–160Reasonable priceAnt extermination
SheilaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service from great people. James was professional and easy going. My cats didn't even hide from him. Had both the indoor and outdoor taken care of for the usual, fleas, ticks, chiggers, etc. I will definitely schedule with them again, if needed.

Paid $200+Reasonable priceFlea & mite exterminationMosquito exterminationBug & insect extermination
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jordan was very professional and did a great job of solving our ant infestation problem

Paid $140–160Reasonable priceHornet & wasp exterminationAnt extermination
Kenneth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon Wallace from CenTex Pest Control was on time, very knowledgeable and did an excellent job at our three residences today. Once again I highly recommend Cen-Tex pest and also Brandon for his thorough services!

Paid $180–200Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are currently renting and the house we went with was vacant for 6+ months. It was infested with wasp nests, ants and spiders. Brandon was extremely professional, did very thorough and outstanding job clearing out numerous wasp nests, spider webs, and spraying for ants.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had Cen-Tex Pest Control come out yesterday and spray especially for Carpenter ants. Jordan was the one that came out. He was very nice and seemed knowledgable about what he was doing. I would recommend them to others needing extermination services.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Duane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great and professional

Paid $200+Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Centex has consistently done a thorough inspection and treatment of my personal property and business. James Harrell has provided excellent communication while on site and surpassed expecations. Thank you!!

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan was very polite and helpful. He was on time and completed the treatment in a timely and efficient manner. I will definitely keep using Cen-Tex Pest Control and would recommend them to people I know.

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Loryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jordan at CenTex Pest Control was great to work with! He was professional, on time, and took the time to explain everything he was doing. You can tell he really knows his stuff and cares about doing a thorough job. He made the whole process easy and stress-free, and I’ve already noticed a big difference. Highly…

Ant extermination
Kristi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James was wonderful, very intuitive, and through with his services. He explained and and answered all questions I had. Price was extremely reasonable for a one time inside/outside for wasps/other country "bugs". If we decide to continue with quartly service, we will call CenTex Pest Control right back out 🙂

Paid $200+Great priceHornet & wasp exterminationCockroach exterminationAnt extermination
Dee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James did an excellent job! He was very knowledgeable, and so thorough! He made sure our entire home and yard was treated to our satisfaction, and was so helpful with preventative information. So very happy with his service!

Great priceHornet & wasp exterminationAnt exterminationService not listed
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James welcomed a great experience! Worked right into the job and delivered great work service

Paid $180–200Great priceCockroach exterminationAnt extermination
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job, on-time friendly

Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
melinda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

James arrived earlier than our scheduled appointment which was impressive. He was very courteous as well as knowledgeable and thorough in explaining the pest control process to us. We also appreciate the quick and timely response (same day) to our situation.

Paid $200+Reasonable priceAnt extermination
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great company. Every serviceman is friendly, does a throughly job, prompt, and they schedule the service in a timing manner.

Paid $200+Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Tilar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jordan was fantastic, professional, courtious and very helpful. Give him a raise

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Wayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super polite and on time. Highly recommend

Paid $200+Great priceAnt extermination
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Huge shoutout to Jordan Mulkey — such a nice guy and very professional. The service was quick, easy, and thorough. Really appreciate the great work and peace of mind. Thank you!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Libby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, great communication, and personable staff (scheduling agent and James Harrell)!

Paid $200+Spider exterminationAnt extermination
Kenna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Booking the appointment was fast and easy, pricing was a ilabke to review, tech sent txt before arriving and arrived right on time. Great service

Paid $160–180Reasonable priceAnt extermination
Gil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Tommy was here on time and was very professional.

Paid $140–160Great priceCockroach exterminationAnt extermination
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They came out and identified the problem and gave me a set price then we set an appointment to come back for treatment. No high pressure sales job or trying to get you on a monthly contract. Very professional and very polite. I will be using them again. Thanks

Great priceHornet & wasp exterminationAnt exterminationService not listed
Addison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was great! He quickly sprayed our home and was very kind and happy to do it! We will be using Cen-Tex again!

Paid $140–160Reasonable priceAnt extermination
Hazel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have used them a few times and have had fast, friendly and professional service each time. I highly recommend them. I called them for ants last year and the problem is still resolved a year later!!! Hope the mosquito resolution is 1/2 as good👍🏼

Ant exterminationRodent exterminationTermite extermination
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

These guys are the best in town! Great customer service. Best of all we have no bugs! Will definitely use these guys for now on!

Ant exterminationBed bug exterminationBee extermination
JezaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $140–160Reasonable priceGeneral pest inspectionAnt extermination
Esther6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Ant extermination
DIANE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $180–200Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Hatch10 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$179+45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$103–$282
Ant extermination40$86–$246
Cockroach extermination34$86–$282
Spider extermination31$73–$166
Bug & insect extermination25$66–$144
General pest inspection23$58–$136
Rodent extermination20$99–$371
Home inspection17$66–$181

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