Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
Cen-Tex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Cen-Tex Pest Control

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 247 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cen-Tex Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cen-Tex Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cen-Tex Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cen-Tex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 80% of pest control services.A
80

Reviews for your job

Customers hired Cen-Tex Pest Control for 8 kinds of job.

Cen-Tex Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 131
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Bug & insect extermination” · showing 20

KathrynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

James went above and beyond explaining what service I selected. Took his time performing the service. Highly recommend!

Paid $180–200Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Regan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

James provided a very educated and thorough service on our house and was extremely professional and pleasant to work with.

General pest inspectionBug & insect extermination
Gil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon did a great job !

Paid $140–160Great priceBug & insect extermination
Brent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan was great.

Paid $160–180Reasonable priceBug & insect extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan Mulkey from Cen-Tex Pest Control treated for ants, spider, roaches inside my house and my yard front and back. Jordan did a great job. My wife and I would recommend Jordan and Cen -Tex Pest Control and will call them the next time we need their service. Thanks John

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Cristian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan M. was quick, courteous, and professional.

Paid $140–160Great priceBug & insect extermination
Sharlet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and communication.

Paid $140–160Reasonable priceBug & insect exterminationAnt extermination
LynellLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used this company for a year and a half, every quarter. Great staff. office is responsive, automated reminders are helpful. We have no problems with pests. We pay for a house and a large shop plus the grounds. fair pricing.

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and friendly. Highly recommend for anyone else needing service

Bug & insect extermination
SheilaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service from great people. James was professional and easy going. My cats didn't even hide from him. Had both the indoor and outdoor taken care of for the usual, fleas, ticks, chiggers, etc. I will definitely schedule with them again, if needed.

Paid $200+Reasonable priceFlea & mite exterminationMosquito exterminationBug & insect extermination
Kenneth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon Wallace from CenTex Pest Control was on time, very knowledgeable and did an excellent job at our three residences today. Once again I highly recommend Cen-Tex pest and also Brandon for his thorough services!

Paid $180–200Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are currently renting and the house we went with was vacant for 6+ months. It was infested with wasp nests, ants and spiders. Brandon was extremely professional, did very thorough and outstanding job clearing out numerous wasp nests, spider webs, and spraying for ants.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brandon with Cen-Tex Pest Control has handled our home pest control for a long time now and he is awesome! He is very thorough.

Bug & insect extermination
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service.

Paid $200+Great priceBug & insect extermination
Duane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great and professional

Paid $200+Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Centex has consistently done a thorough inspection and treatment of my personal property and business. James Harrell has provided excellent communication while on site and surpassed expecations. Thank you!!

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As always, Jordan was friendly, timely, and efficient!

Paid $120–140Reasonable priceBug & insect extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan was very polite and helpful. He was on time and completed the treatment in a timely and efficient manner. I will definitely keep using Cen-Tex Pest Control and would recommend them to people I know.

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Noah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James is fantastic. He's exceptionally professional, explains what different pest control products do and how he applies them. He has earned our business and has always left us with a pest free home! Thanks again Cen-Tex for another great service!

Spider exterminationGeneral pest inspectionBug & insect extermination
Mirasol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jordan was very professional and friendly. He got here at the specified time. Very efficient and reliable service.

Paid $160–180Reasonable priceBug & insect extermination

Show more bug & insect extermination reviews (5 more) →

Price

$179+45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$103–$282
Ant extermination40$86–$246
Cockroach extermination34$86–$282
Spider extermination31$73–$166
Bug & insect extermination25$66–$144
General pest inspection23$58–$136
Rodent extermination20$99–$371
Home inspection17$66–$181

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