Experts Reviews · Company report
Cen-Tex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Cen-Tex Pest Control

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 247 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cen-Tex Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cen-Tex Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cen-Tex Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cen-Tex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 80% of pest control services.A
80

Reviews for your job

Customers hired Cen-Tex Pest Control for 8 kinds of job.

Cen-Tex Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 127
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Cockroach extermination” · showing 20

KathrynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

James went above and beyond explaining what service I selected. Took his time performing the service. Highly recommend!

Paid $180–200Great priceSpider exterminationFlea & mite exterminationCockroach extermination
adriana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very kind.. talked and carried a conversation while working I liked that..

Paid $140–160Great priceSpider exterminationCockroach extermination
Chad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jordan came out on a Saturday and walked me through exactly what I needed, his approach and the cost. He set expectations upfront that it would take between 45-55 mins to complete and was nearly spot on. He answered all of my questions and was both professional & personable. Highly recommend Cen Tex and specifically Jordan for the work.

Paid $200+Great priceGeneral pest inspectionCockroach extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan Mulkey from Cen-Tex Pest Control treated for ants, spider, roaches inside my house and my yard front and back. Jordan did a great job. My wife and I would recommend Jordan and Cen -Tex Pest Control and will call them the next time we need their service. Thanks John

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Joaquin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt and professional. They definitely have exceeded my expectations. We've used Cen-Tex Pest Control at multiple properties. We opted for the monthly maintenance. The service providers get the job done. I've never had a problem nor a reinfestation. If you want it/them gone this is the company to use.

Reasonable priceFlea & mite exterminationMosquito exterminationCockroach extermination
Kenneth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon Wallace from CenTex Pest Control was on time, very knowledgeable and did an excellent job at our three residences today. Once again I highly recommend Cen-Tex pest and also Brandon for his thorough services!

Paid $180–200Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James was very nice! Did everything that was needed! Would recommend!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had Cen-Tex Pest Control come out yesterday and spray especially for Carpenter ants. Jordan was the one that came out. He was very nice and seemed knowledgable about what he was doing. I would recommend them to others needing extermination services.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Duane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great and professional

Paid $200+Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Centex has consistently done a thorough inspection and treatment of my personal property and business. James Harrell has provided excellent communication while on site and surpassed expecations. Thank you!!

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Eddy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you Mr. Harell, your work is excellent. Thank you for being so kind and assisting us with pest control at Northwind Apartments. Thank you again. Have nice day, God bless you, Good Job, Always blessed

Reasonable priceCockroach exterminationBed bug extermination
Yolanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

HANDS DOWN THE BEST PEST CONTROL COMPANY EVER As a maintenance director and being in property management for 14 years, I've used several pest control companies all over Waco.... CEN-TEX IS ABSOLUTELY THE BEST.....

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationCockroach extermination
Kristi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James was wonderful, very intuitive, and through with his services. He explained and and answered all questions I had. Price was extremely reasonable for a one time inside/outside for wasps/other country "bugs". If we decide to continue with quartly service, we will call CenTex Pest Control right back out 🙂

Paid $200+Great priceHornet & wasp exterminationCockroach exterminationAnt extermination
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James welcomed a great experience! Worked right into the job and delivered great work service

Paid $180–200Great priceCockroach exterminationAnt extermination
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job, on-time friendly

Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jordan sprayed the house real well taking his time. He did the outside also and my yard. Great job and very pleasant. Thanks Jordan and Centex.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Punctual and courteous done the job efficiently can't wait for results Thanks Cen-Tex a1d7cc1e7857a0fdaae8400595bdb3a2db9809fb.1 d100

Paid $160–180Reasonable priceSpider exterminationCockroach extermination
BeckyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

James is a professional technician. He explained the various treatments he would be using and examined inside and outside before he began. His treatment of the house was quick and efficient. We will be calling him back for monthly treatments. Five stars!

Paid $140–160Reasonable priceHornet & wasp exterminationCockroach extermination
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great company. Every serviceman is friendly, does a throughly job, prompt, and they schedule the service in a timing manner.

Paid $200+Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Tilar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jordan was fantastic, professional, courtious and very helpful. Give him a raise

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more cockroach extermination reviews (14 more) →

Price

$179+45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$103–$282
Ant extermination40$86–$246
Cockroach extermination34$86–$282
Spider extermination31$73–$166
Bug & insect extermination25$66–$144
General pest inspection23$58–$136
Rodent extermination20$99–$371
Home inspection17$66–$181

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