Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Cen-Tex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Cen-Tex Pest Control

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 247 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cen-Tex Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cen-Tex Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cen-Tex Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cen-Tex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 80% of pest control services.A
80

Reviews for your job

Customers hired Cen-Tex Pest Control for 8 kinds of job.

Cen-Tex Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Spider extermination” · showing 20

Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I signed up for a year and I love it! Quartly sprays with no hassle. James does a great job everytime! We've had no issues, and in the country, that's rare. We usually get everything out here.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
KathrynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

James went above and beyond explaining what service I selected. Took his time performing the service. Highly recommend!

Paid $180–200Great priceSpider exterminationFlea & mite exterminationCockroach extermination
adriana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very kind.. talked and carried a conversation while working I liked that..

Paid $140–160Great priceSpider exterminationCockroach extermination
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job and very courteous

Paid $200+Great priceHome inspectionRodent exterminationSpider extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan Mulkey from Cen-Tex Pest Control treated for ants, spider, roaches inside my house and my yard front and back. Jordan did a great job. My wife and I would recommend Jordan and Cen -Tex Pest Control and will call them the next time we need their service. Thanks John

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
LynellLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used this company for a year and a half, every quarter. Great staff. office is responsive, automated reminders are helpful. We have no problems with pests. We pay for a house and a large shop plus the grounds. fair pricing.

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Kenneth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon Wallace from CenTex Pest Control was on time, very knowledgeable and did an excellent job at our three residences today. Once again I highly recommend Cen-Tex pest and also Brandon for his thorough services!

Paid $180–200Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Ruth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James was very professional and courteous. This was the initial visit so he made sure I understood the terms and cost etc.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are currently renting and the house we went with was vacant for 6+ months. It was infested with wasp nests, ants and spiders. Brandon was extremely professional, did very thorough and outstanding job clearing out numerous wasp nests, spider webs, and spraying for ants.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James was very nice! Did everything that was needed! Would recommend!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Duane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great and professional

Paid $200+Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Centex has consistently done a thorough inspection and treatment of my personal property and business. James Harrell has provided excellent communication while on site and surpassed expecations. Thank you!!

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan was very polite and helpful. He was on time and completed the treatment in a timely and efficient manner. I will definitely keep using Cen-Tex Pest Control and would recommend them to people I know.

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Noah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James is fantastic. He's exceptionally professional, explains what different pest control products do and how he applies them. He has earned our business and has always left us with a pest free home! Thanks again Cen-Tex for another great service!

Spider exterminationGeneral pest inspectionBug & insect extermination
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’ve been using Centex since they’ve first opened and will never go with any other company. They are reliable, efficient and truly care about their customers!!

Paid $80–100Great priceHornet & wasp exterminationSpider extermination
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service as always from the very friendly staff. We sign up for the quarterly service on a year basis.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job, on-time friendly

Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jordan sprayed the house real well taking his time. He did the outside also and my yard. Great job and very pleasant. Thanks Jordan and Centex.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Punctual and courteous done the job efficiently can't wait for results Thanks Cen-Tex a1d7cc1e7857a0fdaae8400595bdb3a2db9809fb.1 d100

Paid $160–180Reasonable priceSpider exterminationCockroach extermination
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great company. Every serviceman is friendly, does a throughly job, prompt, and they schedule the service in a timing manner.

Paid $200+Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Show more spider extermination reviews (11 more) →

Price

$179+45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$103–$282
Ant extermination40$86–$246
Cockroach extermination34$86–$282
Spider extermination31$73–$166
Bug & insect extermination25$66–$144
General pest inspection23$58–$136
Rodent extermination20$99–$371
Home inspection17$66–$181

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