Experts Reviews · Company report
Cen-Tex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Cen-Tex Pest Control

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 247 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cen-Tex Pest Control is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cen-Tex Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cen-Tex Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cen-Tex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cen-Tex Pest Control is better than 80% of pest control services.A
80

Reviews for your job

Customers hired Cen-Tex Pest Control for 8 kinds of job.

Cen-Tex Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Spider extermination”

Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I signed up for a year and I love it! Quartly sprays with no hassle. James does a great job everytime! We've had no issues, and in the country, that's rare. We usually get everything out here.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
KathrynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

James went above and beyond explaining what service I selected. Took his time performing the service. Highly recommend!

Paid $180–200Great priceSpider exterminationFlea & mite exterminationCockroach extermination
adriana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very kind.. talked and carried a conversation while working I liked that..

Paid $140–160Great priceSpider exterminationCockroach extermination
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job and very courteous

Paid $200+Great priceHome inspectionRodent exterminationSpider extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jordan Mulkey from Cen-Tex Pest Control treated for ants, spider, roaches inside my house and my yard front and back. Jordan did a great job. My wife and I would recommend Jordan and Cen -Tex Pest Control and will call them the next time we need their service. Thanks John

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
LynellLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used this company for a year and a half, every quarter. Great staff. office is responsive, automated reminders are helpful. We have no problems with pests. We pay for a house and a large shop plus the grounds. fair pricing.

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Kenneth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon Wallace from CenTex Pest Control was on time, very knowledgeable and did an excellent job at our three residences today. Once again I highly recommend Cen-Tex pest and also Brandon for his thorough services!

Paid $180–200Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Ruth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James was very professional and courteous. This was the initial visit so he made sure I understood the terms and cost etc.

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are currently renting and the house we went with was vacant for 6+ months. It was infested with wasp nests, ants and spiders. Brandon was extremely professional, did very thorough and outstanding job clearing out numerous wasp nests, spider webs, and spraying for ants.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James was very nice! Did everything that was needed! Would recommend!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Duane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great and professional

Paid $200+Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Centex has consistently done a thorough inspection and treatment of my personal property and business. James Harrell has provided excellent communication while on site and surpassed expecations. Thank you!!

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan was very polite and helpful. He was on time and completed the treatment in a timely and efficient manner. I will definitely keep using Cen-Tex Pest Control and would recommend them to people I know.

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Noah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James is fantastic. He's exceptionally professional, explains what different pest control products do and how he applies them. He has earned our business and has always left us with a pest free home! Thanks again Cen-Tex for another great service!

Spider exterminationGeneral pest inspectionBug & insect extermination
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’ve been using Centex since they’ve first opened and will never go with any other company. They are reliable, efficient and truly care about their customers!!

Paid $80–100Great priceHornet & wasp exterminationSpider extermination
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service as always from the very friendly staff. We sign up for the quarterly service on a year basis.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job, on-time friendly

Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jordan sprayed the house real well taking his time. He did the outside also and my yard. Great job and very pleasant. Thanks Jordan and Centex.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Punctual and courteous done the job efficiently can't wait for results Thanks Cen-Tex a1d7cc1e7857a0fdaae8400595bdb3a2db9809fb.1 d100

Paid $160–180Reasonable priceSpider exterminationCockroach extermination
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great company. Every serviceman is friendly, does a throughly job, prompt, and they schedule the service in a timing manner.

Paid $200+Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Tilar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jordan was fantastic, professional, courtious and very helpful. Give him a raise

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

Great

Paid $140–160Reasonable priceSpider extermination
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Huge shoutout to Jordan Mulkey — such a nice guy and very professional. The service was quick, easy, and thorough. Really appreciate the great work and peace of mind. Thank you!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James was great! He was very friendly, knowledgeable, and professional. He treated our house inside and out in a timely manner. He worked well with our 4 rambunctious dogs, and provided us with all the information we needed to keep them safe from adverse effects from the treatment areas. He said, if we see any live…

Paid $180–200Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Libby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, great communication, and personable staff (scheduling agent and James Harrell)!

Paid $200+Spider exterminationAnt extermination
Betty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have used Cen-Tex Pest Control for about 5 yrs now, and Brandon has serviced us all this time. Not only is he such a delight to have in our home, he is extremely thorough in his work. Not a big talker--just a dedicated thorough worker. With the roach problem we've had, he looked for ever possible place they…

Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

These guys are the best in town! Great customer service. Best of all we have no bugs! Will definitely use these guys for now on!

Ant exterminationBed bug exterminationBee extermination
DIANE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $180–200Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Hatch10 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$179+45% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$103–$282
Ant extermination40$86–$246
Cockroach extermination34$86–$282
Spider extermination31$73–$166
Bug & insect extermination25$66–$144
General pest inspection23$58–$136
Rodent extermination20$99–$371
Home inspection17$66–$181

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