Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
Customers describe the staff as knowledgeable, friendly, and professional, highlighting seamless service for flooring, blinds, and wall coverings. Recurring themes include accurate measurements, quick installations, and helpful advice on home decor selections. One criticism notes that a customer found the same flooring product at a lower price elsewhere, suggesting potential concerns regarding pricing competitiveness despite the positive overall experience.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
21 Google reviews we collected
Phrases our text analysis found in 13 written reviews
How often each topic comes up in the written reviews
We read 13 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Met Vickie and her crew, Vickie is amazing, sweet and knowledgeable.”
“100% recommend this place esp since I was told it’s a family owned business and not a chain.”
“John Ratliff and his partner did an excellent job.”
“When the crew installed my new carpet it was quick and painless, I didn’t even have to move the furniture.”
praise complaint · found by our text analysis, Google review wording unchanged.
Vicki and Kaitlin helped me select blinds for my entire house. They were perfectly measured and look great. Sean and his wife Jess installed them with ease. They were so thoughtful. The whole process was seamless. I highly recommend this family run business.
John Ratliff and his partner did an excellent job. They were accurate and quick. John gave us some excellent tips. Thanks
Great flooring and carpet, Mike and Bill are great to deal with. Install crews are very professional at their jobs.
Had to find a place to get some repairs done when I got my quarantine pup who has some separation anxiety. Met Vickie and her crew, Vickie is amazing, sweet and knowledgeable. While I normally don’t like being sold something more expensive than another item without seeing others.....(it may not have been but who…
Enjoyed working with everyone. Jenny was extremely helpful. I would highly recommend Central Carpet and Interiors
We have met and worked with the Central Carpet staff--a friendly, talented and professional group of people. Vicki advised us when we first had our house built. We have worked with Jenny Rice more recently on updating our family room, living room, kitchen and bathrooms. Jenny has fabulous ideas but never forces her…
4.8 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Vicki and Kaitlin helped me select blinds for my entire house. They were perfectly measured and look great. Sean and his wife Jess installed them with ease. They were so thoughtful. The whole process was seamless. I highly recommend this family run business.
John Ratliff and his partner did an excellent job. They were accurate and quick. John gave us some excellent tips. Thanks
Great people there. Very knowledgeable and professional staff
Great flooring and carpet, Mike and Bill are great to deal with. Install crews are very professional at their jobs.
Expert sales support and installation.
We needed new flooring in our kitchen-dining room and looked at several places before deciding on Central Carpet. We like to give business to local companies. We met with Vicki and Mike…we chose a laminate (wood panel look alike). We went to one other place and surprisingly chose the exact same flooring. Decided to order with central carpets, staff was very friendly & helpful. Mike advised we were choosing an excellent laminate flooring, it was very durable and stood up to high traffic (kids/pets). The two installers (father/daughter) were excellent, very thorough and did a great job. We were told multiple times by the owners that Central Carpets would “be there for us” if anything was ever needed anytime, Soon after completion we noticed imperfections—Swirls & lines everywhere, it was also unbelievably soft. Literally anything made an indentation. Mike came out to look at the flooring imperfections, he agreed the the flooring looked defective. He advised several cleaning agents, which we did, no difference was made at all. Mike then had the manufacturer come out to our home, the representative came & took a couple random pictures with his cell phone and said “I’ll let you know”. None of these pictures showed the imperfections as well as an in person inspection did. We heard nothing back from the manufacturer nor central carpets. We finally called and Mike advised us that the manufacturer did not feel it was defective and would not reimburse anything. Mike later advised us that he spoke with the owner Bill and there was nothing they could do but let us know that they apparently threw out all if the product from that particular manufacture. So much for “being there for us” We are now left with defective flooring throughout our entire first floor, it looks like it’s been here for years with all if the swirls & lines, and we have to be careful not to drop anything or wear certain shoes because 100% it will cause a dent. We are out a substantial amount of money. We asked central carpet to consider a reimbursement of some sort, we would even choose another flooring from them if they could work with us. We did not ask for the full cost….we merely asked to work out a deal, especially since central carpet agreed it was defective! Our request was denied by the owner of central carpet This is very disappointing We very much prefer to give our business to a local company…but in this case “being there for us” meant NOTHING!!!
Thank you Nicole & Aaron for reaching out and giving us an opportunity to make things right. It was a long process, we appreciated your patience. You were great, understanding people to work with. Your new floors look beautiful and we are so glad you are now satisfied with our company and our service. We look forward to working with you again in the future.
Had to find a place to get some repairs done when I got my quarantine pup who has some separation anxiety. Met Vickie and her crew, Vickie is amazing, sweet and knowledgeable. While I normally don’t like being sold something more expensive than another item without seeing others.....(it may not have been but who knows) the blinds she recommended I LOVE!! I just ordered some more a few days ago. She also will go out of her way to find you a good deal to save money. When the crew installed my new carpet it was quick and painless, I didn’t even have to move the furniture. 100% recommend this place esp since I was told it’s a family owned business and not a chain. Always support local. Thanks Vickie!
Always friendly Atmosphere
Customer service A+
Enjoyed working with everyone. Jenny was extremely helpful. I would highly recommend Central Carpet and Interiors
Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
