Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Central Tire & Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Central Tire & Auto

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 106 tire repair shops · 5.0★ from 134 Google reviews

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Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Central Tire & Auto is better than 96% of tire repair shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Central Tire & Auto is better than 94% of tire repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Central Tire & Auto is better than —% of tire repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Central Tire & Auto is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Central Tire & Auto is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Central Tire & Auto is better than —% of tire repair shops.–
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Reviews for your job

Customers hired Central Tire & Auto for 3 kinds of job.

Central Tire & Auto for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 89 Google reviews tagged “Tires” · showing 20

Kairo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I don’t usually write reviews but I felt like this place deserved one. I drive past Central Tire & Auto almost every day and always see a lot of cars there so yesterday I decided to stop by and see if they had my tire size. I was originally looking for 4 brand new tires but they showed me a set of like-new used…

Great priceTires
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Really nice but takes so long time

Reasonable priceTires
Jermaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Real good tires plus cheap prices and the best customer service.

Great priceTires
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great customer service amazing prices they got me out of a pintch I was stuck about a mile down the road and they came replaced my tire I’m am grateful for yanal and the other technicians

Great priceTires
shstarlight5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great customer service. Very good prices. I will definitely be coming here, for my auto care.

Great priceTires
CGLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great prices and great customer service

Great priceTires
Icon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a leak in my tire that was draining pressure quickly. I looked this place up because they were closest. They jumped right on it for me. Tire was pulled, plugged, and put back in less than 20 minutes.

Great priceTires
Quincy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service. It’s one person and still performs quick and reliable service. Come see them guys.

Great priceTires
Jatia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were very kind and quick

Great priceTires
DavidLOL2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Prices are reasonable for new tires. Owner is really nice and got me in and out quick!

Great priceTires
Francis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Awesome shop quick and fast best in Memphis good customer service best prices and very customer friendly

Great priceTires
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Yanal is awesome!! I was driving home from work tonight and ran over a large screw. I called the closest tire shop and he told me to come in. Within 30 minutes, I was leaving with a repaired tire. Great work and great customer service!

Great priceTires
Pam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Yanal and his crew are extremely responsive, courteous and competent. He answered all of our questions straight up. We were traveling from out of state and had a flat tire. He was able to take care of us promptly and we drove away very happy!

Reasonable priceTires
HiddenMistLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great service and staff serviced my car within reasonable time definitely recommend

Great priceTiresBrakesOil change
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Woke up to a damaged tire and minimal tire pressure. Needed the car pronto, so went to Central Tire and Auto. I was helped immediately with a smile and attention. The expert technician showed me the damage, explained my options and presented me with a replaced tire within minutes.

Reasonable priceTires
Germary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excelente

Great priceTires
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Needed to have two tires replaced and an adjustment to my full-size spare. Service was quick and professional. I would definitely recommend to anyone in the area. After calling other tire shops, they were also the least expensive option for a tire replacement. I'll plan to use them for my tire needs in the future.

Tires
Joshua7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had two flat tires this week (on two different cars at two different times). In both cases I took my cars to Central Tire, where they did an excellent job in a very short time. The service was friendly and competent and the prices were amazing. I will go there every time I need tires!

Great priceTires
Marquila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My experience at this location was quick. The owner was really nice. He didn’t bust my head for the price of a used tire. I will definitely be coming back here for further services.

Reasonable priceTires
Precise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The young Man was polite. He also waited for me to arrive there and fixed my tire No other tire shops were open at the time. Thanks Again!!!

Great priceTires

Show more tires reviews (69 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 81%Reasonable 18%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Tires89—
Brakes10—
Oil change3—

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