iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 106 tire repair shopsiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★134 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the shop for quick service, reasonable pricing, and helpful communication, noting that staff often go above standard expectations for flats and brake repairs. One negative review criticized the staff for poor communication and unprofessional behavior, though this issue is isolated among the overwhelmingly positive feedback.
Google rating: 5.0 out of 5 from 134 reviews (99% five-star).
Reviews on this page: 134 Google reviews (122 with written comments, 2 with photos).
Owner responses: the business replied to 96% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Central Tire & AutoTire Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Central Tire & Auto: 96/100 on this factor. Category median: 83.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Central Tire & Auto: 94/100 on this factor. Category median: 78.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Central Tire & Auto: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Central Tire & Auto: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
134 Google reviews we collected
5.0of 5
5 stars13299%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 122 written reviews
98%praise
Praise25598%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price6781%
Reasonable1518%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5923%
Price & value5320%
Staff & attitude5220%
Quality & results4317%
Would recommend3413%
Honesty & trust104%
Communication83%
What customers talk about
We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What impressed me the most was how quickly they got everything done.”
“Their prices are very affordable and the deal was much better than I expected so I decided to go with those instead.”
“Yanal was really friendly and helpful throughout the whole process.”
“I had a very great experience here the people here are very kindhearted and honest and they do the job very quick and easy no hassle price is great an…”
“Woke up to a damaged tire and minimal tire pressure.”
“Came threw for my breaks and caliper changed and they did a excellent job went above and beyond definitely recommend”
“…of like-new used Michelin tires that were in excellent condition and honestly looked almost brand new.…”
“He explained my options and helped me find something that fit my budget without trying to sell me anything I didn’t need.”
People customers mention
Yanal3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Central Tire & Auto for 3 kinds of job. Pick one to see what they paid and said.
TTammyLocal Guide · 77 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I’m praise God for my flat tire. Came over to Central Tire and found my front passenger tire had air at 77. I think this saved my life considering I’m driving 5 hours back home tomorrow. I thank the guys over here for caring to check the pressure on all my tires before I got back on the road tomorrow 🙏🙏
RRobert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Great customer service amazing prices they got me out of a pintch I was stuck about a mile down the road and they came replaced my tire I’m am grateful for yanal and the other technicians
Great priceTires
CChris2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a very great experience here the people here are very kindhearted and honest and they do the job very quick and easy no hassle price is great and the people here are very experienced.
Sshstarlight5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great customer service. Very good prices. I will definitely be coming here, for my auto care.
Great priceTires
IIcon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a leak in my tire that was draining pressure quickly. I looked this place up because they were closest. They jumped right on it for me. Tire was pulled, plugged, and put back in less than 20 minutes.
Great priceTires
QQuincy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service. It’s one person and still performs quick and reliable service. Come see them guys.
I don’t usually write reviews but I felt like this place deserved one. I drive past Central Tire & Auto almost every day and always see a lot of cars there so yesterday I decided to stop by and see if they had my tire size. I was originally looking for 4 brand new tires but they showed me a set of like-new used Michelin tires that were in excellent condition and honestly looked almost brand new. Their prices are very affordable and the deal was much better than I expected so I decided to go with those instead. What impressed me the most was how quickly they got everything done. They replaced all 4 tires with mounting and balancing in less than 25 minutes even though they were pretty busy. They also took my old tires without charging me any extra fees which I really appreciated. Yanal was really friendly and helpful throughout the whole process. He explained my options and helped me find something that fit my budget without trying to sell me anything I didn’t need. The rest of the guys were friendly too and seemed to know what they were doing. I honestly just stopped by to check prices and ended up leaving with 4 like-new Michelin tires and a great deal. Really glad I gave this place a try and I’ll definitely be coming back. If you’re in Memphis and need tires I’d recommend checking them out. Great service and very affordable prices!
Price assessment: Great price
Services: Tires
T
Tammy TammyLocal Guide · 77 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
I’m praise God for my flat tire. Came over to Central Tire and found my front passenger tire had air at 77. I think this saved my life considering I’m driving 5 hours back home tomorrow. I thank the guys over here for caring to check the pressure on all my tires before I got back on the road tomorrow 🙏🙏
T
Travis Johnson1 reviewiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Great customer service amazing prices they got me out of a pintch I was stuck about a mile down the road and they came replaced my tire I’m am grateful for yanal and the other technicians
Price assessment: Great price
Services: Tires
N
Neva McGruder9 reviewsiTotal number of Google reviews Neva has written across all businesses on Google Maps, not just this one.
Exceptional Service and Fast!!!! Took care of US! Thank You So Much
Response from the owner · 2 days ago
Thank you so much, Neva! We're happy our team was able to take care of you quickly and provide exceptional service. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to helping you again!
C
Chris Frazier2 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I had a very great experience here the people here are very kindhearted and honest and they do the job very quick and easy no hassle price is great and the people here are very experienced.
Response from the owner · 6 days ago
Chris, we’re glad our team made your visit quick, straightforward, and hassle-free! We appreciate you recognizing their honesty, experience, and fair pricing. Thank you for trusting Central Tire & Auto with your vehicle and sharing such thoughtful feedback!
S
shstarlight starbright5 reviewsiTotal number of Google reviews shstarlight has written across all businesses on Google Maps, not just this one.
Great customer service. Very good prices. I will definitely be coming here, for my auto care.
Price assessment: Great price
Services: Tires
Response from the owner · 2 days ago
Thank you so much for your kind review! We're glad you enjoyed our friendly service and affordable prices. We truly appreciate your trust in Central Tire & Auto and look forward to helping you with all your future auto care needs!
C
CGLocal Guide · 32 reviewsiTotal number of Google reviews CG has written across all businesses on Google Maps, not just this one.
Thank you for your kind review! We're glad you enjoyed our affordable prices and friendly customer service. We truly appreciate your support and look forward to serving you again soon!
I
Icon Crawford1 reviewiTotal number of Google reviews Icon has written across all businesses on Google Maps, not just this one.
I had a leak in my tire that was draining pressure quickly. I looked this place up because they were closest. They jumped right on it for me. Tire was pulled, plugged, and put back in less than 20 minutes.
Price assessment: Great price
Services: Tires
Response from the owner · a week ago
Icon, a tire losing pressure quickly can really interrupt your day, so we’re glad our team jumped right in and had you back on the road in under 20 minutes! Thank you for giving Central Tire & Auto a try and sharing your experience. We appreciate the opportunity to help when you needed it!
