Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts

Roadside-901 Tire & Battery logo

Roadside-901 Tire & Battery

Auto repair shop · Memphis, TN · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 106 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 374 Google reviews · 5 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Sep 2026latest review
📞 Call (901) 466-6602Request a call backWebsite ↗

Roadside-901 Tire & Battery at a glance

Customers consistently highlight rapid response times, often arriving within ten to thirty minutes, and praise the professional communication provided during roadside assistance. Services frequently mentioned include flat tire repairs, battery installations, and spare tire swaps, with reviewers noting reasonable pricing and helpful staff. The high satisfaction rate is reflected in the perfect five-star average from three hundred seventy-four reviews, where the owner responded to ninety-nine percent of feedback.

  • Google rating: 5.0 out of 5 from 374 reviews (98% five-star).
  • Reviews on this page: 374 Google reviews (222 with written comments, 1 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: September 25, 2026.
  • Service: Tire Repair Shop serving Memphis, Tennessee.

Data from Google, last updated November 9, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction98Reliability97Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 98 (median 83)Reliability: 97 (median 78)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 48)
Roadside-901 Tire & BatteryTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roadside-901 Tire & Battery: 98/100 on this factor. Category median: 83.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roadside-901 Tire & Battery: 97/100 on this factor. Category median: 78.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roadside-901 Tire & Battery: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roadside-901 Tire & Battery: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roadside-901 Tire & Battery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roadside-901 Tire & Battery: 100/100 on this factor. Category median: 48.A
100

Bar = this company · dark tick = category median.

Star ratings

374 Google reviews we collected

  • 5 stars36698%
  • 4 stars62%
  • 3 stars10%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 222 written reviews

  • Praise453100%
  • Complaints20%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1248%
  • Reasonable1352%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response14331%
  • Staff & attitude11325%
  • Would recommend6615%
  • Quality & results6414%
  • Price & value419%
  • Honesty & trust174%
  • Communication112%

What customers talk about

We read 222 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…minutes from the location I was at that Mr Scott was that my location quickly remove the tire from my car and put the spare on and I was on my way aft…”
  • “I wanted to leave a review because Scott did an amazing job by putting in my car battery and he was very professional.”
  • “Would strongly recommend to anyone needing roadside assistance.”
  • “Very reasonable price for quick response and good work.”
  • “My battery issue was addressed very quickly and professionally at a good price.”
  • “They were honest and didn't overcharge me despite my predicament knowing I had no options really so over charging me would have been the common busine…”
  • “They remained in constant communication with me about prices, options & the eta.”

People customers mention

  • Scott 49 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Roadside-901 Tire & Battery for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Cierra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I wanted to leave a review because Scott did an amazing job by putting in my car battery and he was very professional.. will be calling them again thank you so much !!

Reasonable priceBattery
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful customer service after I called it was less than 20 minutes from the location I was at that Mr Scott was that my location quickly remove the tire from my car and put the spare on and I was on my way after paying wonderful person and quick response thank you so very much

Reasonable priceTires
russell9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came right on and changed my tire. I had just left the hospital getting a hip replacement so I couldn’t do it. Thanks

Reasonable priceService not listed
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My battery issue was addressed very quickly and professionally at a good price. Highly recommend!

Battery
Melontina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you for your prompt and professional service. Bryant and I never used a roadside service before. But you will definitely get more business from us. And the price was very reasonable and worth the time and work you put in.

Reasonable priceTires
Marvin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Roadside 901 has saved me many times and I have their number on speed dial!!! Always there in 30 minutes no matter where you are broken down around town. My patches have always held, even the last one that was close to the tire wall. Excellent service!!! - Marvin Adams

Great priceTiresService not listed

Jobs customers hired them for

JobReviewsCategory typical
Tires21—
Battery12—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 374 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cierra Patrice4 reviewsTotal number of Google reviews Cierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I wanted to leave a review because Scott did an amazing job by putting in my car battery and he was very professional.. will be calling them again thank you so much !!

  • Price assessment: Reasonable price
  • Services: Battery
B.J. Maxwell5 reviewsTotal number of Google reviews B.J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Look, just call Scott. No, seriously, stop reading this review and call him.

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 2 months ago

Thank you BJ. for the awesome revice. Cheers!

Christine Johnson1 reviewTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was in Midtown Memphis with a flat. Service was fast and friendly.

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 2 months ago

Thank you Christine, pleasure to help

Michael Flowers2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful customer service after I called it was less than 20 minutes from the location I was at that Mr Scott was that my location quickly remove the tire from my car and put the spare on and I was on my way after paying wonderful person and quick response thank you so very much

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 2 months ago

Thank you Michael for the kind review. Cheers!

Dakota Bolen1 reviewTotal number of Google reviews Dakota has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fast and responsive thanks to Josh.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 2 months ago

Thank you Dakota for the kind review. Cheers!

Tia BarnesLocal Guide · 27 reviewsTotal number of Google reviews Tia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality service! Great customer service and fast

Response from the owner · 3 months ago

Thank you

russell cox9 reviewsTotal number of Google reviews russell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came right on and changed my tire. I had just left the hospital getting a hip replacement so I couldn’t do it. Thanks

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 3 months ago

Thanks for the review. Speedy recovery Russel 🙏

John GurLocal Guide · 11 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful fast service

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 3 months ago

Thanks John

M B5 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My battery issue was addressed very quickly and professionally at a good price. Highly recommend!

  • Services: Battery
Response from the owner · 3 months ago

Thank you for the kind review. cheers!

Cindy Meegan3 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were fast, friendly & efficient. Highly recommend.

Response from the owner · 3 months ago

Thank you for the kind review!

Roadside-901 Tire & Battery on Google Maps →

Business details