Experts Reviews · Company report
Central Valley Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Central Valley Carpet Cleaning

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 5.0★ from 165 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Central Valley Carpet Cleaning is better than 96% of stone cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Central Valley Carpet Cleaning is better than 99% of stone cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Central Valley Carpet Cleaning is better than 99% of stone cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Central Valley Carpet Cleaning is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Central Valley Carpet Cleaning is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Central Valley Carpet Cleaning is better than 100% of stone cleaning services.A
100

Reviews for your job

Customers hired Central Valley Carpet Cleaning for 5 kinds of job.

Central Valley Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$309
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “General carpet cleaning” · showing 20

Guilherme5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good service and professional team. Delivered a great job.

Reasonable priceGeneral carpet cleaning
RoseLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job Dave! We needed our carpets cleaned and couldn’t remember who we used two years ago, there were so many choices on the internet, well we put it off. A few weeks went by and we received a text reminder by this company. So we called them, confirmed they did our carpet about 8 years ago. The phone price…

Reasonable priceGeneral carpet cleaning
SherryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was the first carpet cleaning company that got and will continue to get my return service. They take pride in their work and it shows. And at least 3 years later, still happy to say I feel the same way! Dave does a great job, finds and treats any pet "accidents" and the carpets dry so quickly, my house feels clean again!

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Carpet looks new again. Great pricing

General carpet cleaning
Pepe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Central Valley Carpet Cleaning. From my very first visit in 2021 they have been accommodating to my work schedule. It all starts with your initial phone call. The kind reception. Pat is kind and knowledgeable. Dave is always prompt, friendly and professional. He answers all my questions. His price is very…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dave was great. We were considering replacing our 3 area rugs as they have gotten old, tired and just recently one of them had an odor. After the service, all 3 look bright/vibrant. The odor is now gone, too. He also cleaned the carpets for teo bedrooms. Those also turned out well. We will hire Central Valley Carpet Cleaning for other services.

Area rug cleaningGeneral carpet cleaning
joanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I do not recall the name of the guy who came out, but he did a great job. Explained everything well about my doggies potty stains. My carpet looks great and my house feels good again. Will definitely recommend and call them again!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Anthony14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the minute we called them, they have been professional and very good at what they do.. Very knowledgeable when I asked questions..

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
WesleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've had my carpet cleaned several times over the years, nobody has done as good of job as Dave.

General carpet cleaning
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you like kind and competent, look no further! My carpet has never looked better 😊

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave just left and my carpets look amazing! They are 16 years old and they look almost new, I had an area rug in the living room and there was a big difference between the carpet under the rug and the rest of the room. Now you can’t even tell where the area rug was! Central Valley Carpet Cleaning is the best rug cleaning service I have used! Thank you.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are the best. They were friendly and professional. Everything looks great. We chose to have them sanitize everything too because we have multiple pets. I feel like they went above and beyond and had higher expectations than I did. I will be calling them again.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
lcantrell123Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

CVCC always does a great job. Do yourself a favor and spring for the carpet protector, it has saved my butt on more than one occasion.

General carpet cleaningService not listed
lucia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every once in awhile you run across a business that is so professional you have to stop and think how did I ever miss them in the past. The folks at Central Valley Carpet Cleaning is such a business. We asked them to clean the carpet in the apartment we were vacating. They asked us about the size of the apartment…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They have always arrived when they said they would and have never increased their quoted price. I trust their service!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our carpets came out beautifully and he didn't make a mess at all very professional

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dave cleaned our carpet to what it looked like when we bought it 20 years ago. He was on time and took the time to explain the cleaning process. Very professional. Very pleased. Definitely will contact him again!

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Joan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The serviceman worked diligently and was very professional. He measured and explained the cleaning process beforehand and afterwards. The rugs looked so nice when he was finished.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kaide4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with the carpet cleaning service Dave provided. I just moved into my home, which had been occupied previously by dogs who had left stains/urine spots on the carpet. I had tried cleaning them myself but to no avail. Dave treated the stains and cleaned the whole carpet. Everything came out like new. He and…

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
Adel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so pleased with how wonderful my clean carpet looks! These guys did the best cleaning job I’ve ever had. As you can see from the photo, my carpet was dirty and dingy. Now it’s back to it’s original color. It’s been about a month since the cleaning and none of the stains have returned. Thank you Cental Valley…

Customer photo from Adel's review
General carpet cleaning+ Quality+ Value

Show more general carpet cleaning reviews (40 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning60$139–$309
Pet stain & odor removal32$151–$373
Area rug cleaning14$176–$310
Carpet steam cleaning9$146–$327
Upholstery cleaning6$183–$373

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