Experts Reviews · Company report
Central Valley Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Central Valley Carpet Cleaning

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 5.0★ from 165 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Central Valley Carpet Cleaning is better than 96% of stone cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Central Valley Carpet Cleaning is better than 99% of stone cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Central Valley Carpet Cleaning is better than 99% of stone cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Central Valley Carpet Cleaning is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Central Valley Carpet Cleaning is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Central Valley Carpet Cleaning is better than 100% of stone cleaning services.A
100

Reviews for your job

Customers hired Central Valley Carpet Cleaning for 5 kinds of job.

Central Valley Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 13

All 32 Google reviews tagged “Pet stain & odor removal” · showing 20

SherryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was the first carpet cleaning company that got and will continue to get my return service. They take pride in their work and it shows. And at least 3 years later, still happy to say I feel the same way! Dave does a great job, finds and treats any pet "accidents" and the carpets dry so quickly, my house feels clean again!

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Pepe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Central Valley Carpet Cleaning. From my very first visit in 2021 they have been accommodating to my work schedule. It all starts with your initial phone call. The kind reception. Pat is kind and knowledgeable. Dave is always prompt, friendly and professional. He answers all my questions. His price is very…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
joanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I do not recall the name of the guy who came out, but he did a great job. Explained everything well about my doggies potty stains. My carpet looks great and my house feels good again. Will definitely recommend and call them again!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Anthony14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the minute we called them, they have been professional and very good at what they do.. Very knowledgeable when I asked questions..

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are the BEST for removing pet odor! And my carpets look brand new. Very happy!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you like kind and competent, look no further! My carpet has never looked better 😊

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
lucia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Every once in awhile you run across a business that is so professional you have to stop and think how did I ever miss them in the past. The folks at Central Valley Carpet Cleaning is such a business. We asked them to clean the carpet in the apartment we were vacating. They asked us about the size of the apartment…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ShamekaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Very prompt and professional. My carpets turned out great and I'm quite impressed. I was expecting a quicker drying time but that was not the case. This could be due focusing on deep pet stain and odor cleaning. It was a bit more $ than expected but I was willing to pay. Just a few small stains reappeared by…

Customer photo from Shameka's reviewCustomer photo from Shameka's review
Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Joan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The serviceman worked diligently and was very professional. He measured and explained the cleaning process beforehand and afterwards. The rugs looked so nice when he was finished.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kaide4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with the carpet cleaning service Dave provided. I just moved into my home, which had been occupied previously by dogs who had left stains/urine spots on the carpet. I had tried cleaning them myself but to no avail. Dave treated the stains and cleaned the whole carpet. Everything came out like new. He and…

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
Franco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Did a great job with pet stains.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris was FAN FREAKING TASTIC. He was on time, and communicated with me from the time he left the job before me until mine was completed. My carpets look amazing. He is professional, friendly, and incredibly good at what he does. Thank you so much, I will be referring everyone I know!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RICKLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just bought my place and the previous owner had pets and it was obvious that it needed cleaning. Central Valley Carpet Cleaning came highly recommended by my real estate agent. David was on time and thorough of his explanation and it made me feel comfortable. I left him alone in my place and went to work with…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
shelbrz12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service agent was nice, efficient, speedy and did a very good job. We are very pleased with our service

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
Vickie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I made the call and Dave came out within a few days. He gave me a price and a completion time. He was exact on everything. Our carpet is 18 years old and we've had it shampooed many times over the years. I thought the carpet was probably at the end of it's time. But when Dave was done, it looked so good, that I…

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
KatheLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very thorough preparation & cleaning!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing job! I am so impressed and happy with the results I definitely recommend this company! Dave is very professional and knowledgeable about his work and equipment as well as getting the job done right. I had a bad experience with the last carpet company I used and was sceptical about having my carpets cleaned…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Our technician was informative, efficient and neat. He did an excellent job and our carpets look great

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
BryanLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I'll a long time client. I always receive great service. I'm sure you will too!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ClaudiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They did a great job! Punctual, knowledgeable, professional and friendly. Even w our dogs :) You could tell they were experience because they were good about explaining the process and answering questions. Very polite and helpful. I would totally recommend them if you need carpet cleaning done right. Claudia AM

Area rug cleaningPet stain & odor removal

Show more pet stain & odor removal reviews (12 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning60$139–$309
Pet stain & odor removal32$151–$373
Area rug cleaning14$176–$310
Carpet steam cleaning9$146–$327
Upholstery cleaning6$183–$373

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